Lois Lichty
Temecula, CA 92591
EDUCATION : AS - Paralegal Studies
Dean’s List
MTI College, ABA Approved Program
SUMMARY OF QUALIFICATIONS:
Software Programs – MS Office (Word, Excel, Outlook, PowerPoint, Access), WordPerfect, electronic forms, and
other various agency-specific programs.
Document Processing – editing, proofing, and composing letters, memorandum, legal pleadings, manuscripts,
abstracts, brochures, briefings, reports, and forms.
Scheduling and Maintaining Calendars – appointments, meetings, conferences, rescheduling, coordinating, distributing,
resolving conflicts, all aspects of calendaring.
Meetings and Conferences – scheduling, coordinating location, travel, equipment, materials, information packets,
minutes.
Personnel Liaison – between human resources and employees for all required documentation and forms, appointment
notifications, payroll, and timekeeper.
Filing – establishing, maintaining, and disposing of electronic and physical files. Worked with sensitive, classified,
and confidential material.
Personal Traits – team player, personable, flexible, organized, manage time and priorities, self-motivating, self-starter,
positive, energetic, and leadership.
Additional Skills – include customer service, multi-line phones, reception, various research (internet and physical),
minimal maintenance of most office machines, purchase supplies, process incoming and outgoing mail and packaging.
Type 56 wpm, 10-key by touch, data entry, and transcription.
Top Secret Clearance with SCI
PROFESSIONAL EXPERIENCE:
Sep 13 – Jan 14 Executive Assistant - Office Team/California Health & Wellness Plan, Sacramento, CA
Executive Assistant to the CEO and Plan President: responsible for ensuring everyday tasks were
handled, alleviating the tedious processes and allowing the CEO to focus on more pressing issues.
Made travel arrangements (air, hotel, ground transportation); completed expense reports; set up
meetings including teleconferences; reviewed, allocated payment amounts to accounts, and forwarded
invoices for payment; ordered/purchased supplies. Assisted with the start up of the company during
the final month before going live, moving to the new office, and the grand opening. Assisted with the
planning and set up of both the go live event and the Open House, which included sending out over
345 letters of invitation to various California State elected officials and other offices both
electronically and regular mail. The move included coordinating, scheduling, and assisting with the
actual move. The office environment consists of healthcare professionals working with members,
doctors, nurses, and other medical professions. Knowledge of HIPAA policies and procedures is a
must.
.
Sep 08 – Aug 13 Executive Assistant – South University, Savannah, GA
Executive Assistant to the Associate Chancellor for Marketing, the Vice Chancellor for Admissions,
and the Vice Chancellor for South Campuses.
Executive to the Associate Chancellor for Marketing: responsible for ensuring everyday tasks were
handled, alleviating the tedious processes and allowing the Associate Chancellor to focus on more
pressing issues. Made travel arrangements (air, hotel, ground transportation); completed expense
reports; set up meetings including teleconferences and video conferences; reviewed, allocated
payment amounts to accounts, and forwarded invoices for payment; ordered/purchased supplies;
collaborated on Marketing invoices with the Associate Chancellor’s three senior marketing managers.
Lois Lichty
Resume P a g e 2
Executive to the Vice Chancellor for Admissions: responsible for ensuring everyday tasks were
handled, alleviating the tedious processes and allowing the Vice Chancellor to focus on the more
pressing issues. Made travel arrangements (air, hotel, ground transportation). Completed expense
reports for the Vice Chancellor and processed all expense reports for him and his two Regional
Directors for Admissions for payment through EDMC. Ordered/purchased supplies and ensured
invoices were processed for payment.
Executive to the Vice Chancellor for South Campuses: responsible for ensuring everyday tasks were
handled, alleviating the tedious processes and allowing the Vice Chancellor to focus on the more
pressing issues. These responsibilities included calendar management, all travel arrangements (air,
hotel, ground transportation); completion of expense reports; scheduling and setting up meetings
including teleconferences and video conferences; collaboration of documents and projects; create d,
edited, proofed, and finalized documents and correspondence for internal and external dissemination;
created and maintained his dashboard; ordered/purchased supplies and ensured invoices were
processed for payment; worked directly with the Vice Chancellor and the 12 Campus Presidents on
projects, reports, and other operation related assignments. The Vice Chancellor for South Campuses
was located in Dallas, Texas and I was located at the University’s home office in Savannah, Georgia.
The 12 ground campuses are spread out over 7 states and he traveled extensively. Even though we
were not located at the same location, work flowed seamlessly.
Other responsibilities included preparing documents and packages for FedEx or UPS, distribution of
mail, managing Xerox all-in-one, supply orders and miscellaneous purchases as needed, meeting
document preparation and dissemination of materials, assisting with U niversity Administration
conferences and meetings, back up to the Chancellor’s Executive Assistant and the Vice Chancellor
of Academic Affair’s Executive Assistant. Assisted South University’s Human Resources for Online
with letters of appointment to faculty members. Made travel arrangements (air, hotel, ground
transportation) for visitors and other EDMC personnel when needed.
Aug 06 – Sep 08 Program Admin Assistant – South University’s Physician Assistant Program, Savannah, GA
Provided administrative support to the Program Chair and the faculty with various aspects of the
program’s educational process. This included, but was not limited to: providing all administrative
support to the Program Director; preparing and processing adjunct faculty letters of agreement; taking
and finalizing minutes at departmental meetings; greeting visitors; ordering necessary supplies and
maintaining files for purchase orders and invoices; and providing customer support. Assisted the
academic and clinical coordinators in various areas which included: preparing and submitting
documentation to the appropriate department for payment to guest lectures, ensuring all class
schedules were kept current and posted, entering data on students, entering and ensuring th e current
class schedules were updated and posted, and acted a s the liaison between the clinical coordinators
and outside agencies. Assisted the Associate Program Director and his assistant with the admissions
and enrollment process, as well as various ot her administrative tasks such as data entry, open houses,
and student candidate interviews. Responsible for generating, reviewing, coordinating, and processing
various forms of documentation; as well as proofing for grammatical correctness and ensuring al l
documentation conformed to University policies and procedures. Worked directly with internal and
external offices at all levels, students, and graduates coordinating and resolving any issues that may
arise. Responsible for all travel arrangements which includes but is not limited to: reservations (air,
hotel, ground transportation); maintained time and attendance for the director; scheduled and set up of
meetings, conferences, working lunches, ensuring locations were reserved and all necessary
preparations, equipment, or materials were on hand; purchased supplies and equipment; assist ed
adjunct instructors and guest lecturers as needed; established and maintained files; process ed all
incoming and outgoing mail. Assisted other as needed.
Mar 06 – Aug 06 Admin Assistant – JCB Manufacturing – Snelling, Savannah, GA
Provided support to the Manufacturing Assistant. Performed a variety of tasks, which included but
was not limited to: data entry, preparing presentation slides, resolving various invoice issues,
collecting materials, verifying and submitting invoices for payment. Responsible for generating,
reviewing, coordinating, and processing various forms of documentation, as well as proofing for
grammatical correctness and ensuring documentation conformed to the company’s policies. Assisted
in scheduling and set-up of meetings, conferences, working lunches, ensur ing location was reserved
Lois Lichty
Resume P a g e 3
and all necessary preparations, equipment, or materials were on hand; purchased supplies and
equipment; ensured fax, copier, and mailing equipment was maintained and working; established and
maintained files; processed all incoming and outgoing mail. Performed all other duties as assigned.
Mar 05 – Mar 06 Executive Assistant – Papa Murphy’s International, Central Region, Centennial, CO
Responsible for providing direct administrative support to the Regional Vice President and his staff.
This included, generating, reviewing, proofing, coordinating, and processing various documentation.
Compiled, entered, and created reports from sales data. Worked directly with internal and external
offices at all levels, coordinating and resolving any issues that may arise. Acted as the liaison between
our office, the main corporate office, the sales representatives, franchise owners, and customers.
Provided support to the sales representatives when opening new franchises throughout the country.
This included ensuring all appropriate paperwork was processed for state and local licenses, federal
and state employment requirements were known and followed, phone lines set up, supply orders, and
any other tasks requested by the field representatives. Responsible for all travel arrangements which
included reservations (air, hotel, ground transportation); time and attendance keeper; scheduling and
set-up of meetings, conferences, working lunches, attended and took notes, ensured location was
reserved and all necessary preparations, equipment, or materials were on hand; purchased supplies and
equipment; ensured fax, copier, and mailing equipment was maintained and working; established and
maintained files; processed all incoming and outgoing mail. Performed all other duties as assigned.
Jan 05 – Mar 05 Paralegal – North American Title Company/Phillips Temps, Denver, CO
Paralegal to the Titles Attorney/Manager. Assisted with the entire contract process under review or
litigation. Responsible for reviewing, researching, coordinating, and processing documentation for
new and existing real estate titles. Proofed documents for grammatical correct ness and ensured
documents conformed to the company’s policies. Work directly with internal and external offices at
all levels, coordinating and resolving any issues, or directing them to the appropriate person or office.
Compiled various types of correspondence, from inner office memos to letters to customers, and
maintained the files. Ordered supplies, maintained the calendar, and answered the phone.
Jul 04 – Dec 04 Paralegal/Contract Legal Assistant – NEC/Randstad, Sacramento, CA
Paralegal to the Contracts Attorney/Manager. Assisted with the entire contract process between the
contracts department, the area representatives, the customers, and management. Responsible for
generating, reviewing, coordinating, and processing contracts for new and exis ting customers.
Proofed contracts for grammatical correctness and ensure d contracts conformed to the company’s
policies. Work directly with internal and external offices at all levels; coordinating and resolving any
issues that may arise prior to finalizi ng the contract. Compiled various types of correspondence, from
inner office memos to letters to customers, and maintained the files. Ordered supplies, maintained the
calendar, and answered the phone.
Jan 04 – Jul 04 Paralegal – Richard R. Johnson, Attorney at Law, Sacramento, CA
Responsible for all case files from the initial interview, litigation, through settlement. Prepared
Summons and Complaints, and any other documents or pleadings required for commencing litigation
with the Courts. Ensured required documents were served on all defendants within the required
statute timelines. Responsible for discovery preparation in accordance with statutes. Calendared all
cases according to legal time frame, followed up with clients and other parties involved as appropriate,
and ensured all deadlines were met. Coordinated with other parties, including arbitrators, for
scheduling of arbitration hearings, depositions, and other meetings. Drafted and finalized
correspondence, memorandum, legal pleadings, forms, and any other documentation required for the
attorneys. Assisted the lead paralegal with entering billing costs and fees incurred by clients, opening
new case files, client intake, retiring closed case files into archived files, and serving as lead paralegal
in the her absence. Transcribed dictation from tape, answered phones, greeted visitors, ordered
supplies, maintained office equipment, and kept the office calendar current. Worked directly with the
Courts and the District Attorney’s Office. We work predominately with Sacramento County and had
cases in Eldorado County, Placer County, Yolo County and the Bay Area.
Lois Lichty
Resume P a g e 4
Jun 03 – Jan 04 Legal Secretary – Vaughn Law Office, Sacramento, CA
Responsible for all case files once they entered the litigation stage through settlement. Prepared
Summons and Complaints, and any other documents or pleadings required for commencing litigation
with the Courts. Ensured required documents were served on all defendants within the required
statute timelines. Responsible for discovery preparation in accordance with statutes. Calendared all
cases according to legal time frame, followed up with clients and other parties involved as appropriate,
and ensured all deadlines were met. Coordinated with other parties, including arbitrators, for
scheduling of arbitration hearings, depositions, and other meetings. Drafted and finalized
correspondence, memorandum, legal pleadings, forms, and any other documentation required for the
attorneys. Assisted the lead paralegal with entering billing costs and fees incurred by clients, opening
new case files, client intake, retiring closed case files into archived files, and serving as lead paralegal
in the her absence. Transcribed dictation from tape, answered phones, greeted visitors, ordered
supplies, maintained office equipment, and kept the office calendar current. Worked directly with the
Courts and the District Attorney’s Office.
Jan 02 – Jun 03 Administrative Assistant – New Quotes, HP – Spherion, Roseville, CA
Responsible for all incoming quote requests received via fax, email, or regular mail. Processed quotes
into a central queue and forwarded to the appropriate region. Assisted the quote specialists with data
entry and research. Worked on special projects entering data and compiling reports for overview of
the team’s productivity. Maintained the team’s web page. Processed all incoming and outgoing mail.
Maintained files, both physical and electronic.
Jun 97 – Jan 02 Project Secretary – Water Resources, US Geological Survey, Water Resources, Boulder, CO
Project Secretary to five project chiefs/scientists and their staffs. This was a research office and a
majority of the work focused on data entry, proofing, typin g, editing, and finalizing abstracts,
manuscripts, reports, memorandum, letters, and other correspondence. Responsible for all travel
arrangements which included but was not limited to: reservations (air, hotel, ground transportation);
time and attendance keeper; assisted with lab work and research gathering; scheduled and set-up
meetings, ensured location was reserved and all necessary equipment or materials were on hand;
purchased supplies and equipment; ensured fax, copier, and mailing equipment was mai ntained and
working; established and maintained files; processed all incoming and outgoing mail; and all other
duties as assigned.
Commander's Secretary – 27th Security Police, Cannon AFB, NM
Jun 93 – Jun 97
The work was sensitive by nature – law enforcement and security. Worked with local law
enforcement agencies, Curry County District Attorney’s Office, the Base Legal Office, the Group
Commander, Base Commander, and other squadron commanders. Interacted with a wide variety of
people. Responsible for maintaining the Commander’s and other squadron specific calendars, ensured
they were kept current and all parties involved were notified of any changes. Responsible for
proofing, typing, editing, and finalizing reports, memorandum, letters, pr esentations, and other
correspondence. Ensured every document prepared for the commander’s signature was within the
guidelines of the regulations and formats. Monitored and ensured all suspense items were completed
and on time. Responsible for all travel arrangements which included but was not limited to:
reservations (air, hotel, ground transportation); time and attendance keeper; set-up of meetings,
conferences, working lunches, (attended and took notes), ensured location was reserved and all
necessary preparations, equipment, or materials were on hand; purchased supplies and equipment;
ensured fax, copier, and mailing equipment was maintained and working; established and maintained
files; processed all incoming and outgoing mail. Performed all other duties as assigned.
Nov 89 – Jun 93 Director’s Secretary – Secretary of the Air Force Intelligence, Pentagon, Washington D.C.
Performed all administrative tasks. This was a restricted area requiring a top -secret security clearance.
It was imperative that all policies and procedures for the handling of classified material were
followed. Highly visible front office and we worked with a wide range of offices including
congressional liaisons, civilian contractors, and other intelligence related agencies. Res ponsible for
Lois Lichty
Resume P a g e 5
proofing, typing, editing, and finalizing reports, memorandum, letters, presentations, and other
correspondence. Ensured every document prepared for the Director’s signature was within the
guidelines of the regulations and procedures were fol lowed. Maintained the Director’s calendar and
other directorate specific calendars, ensured they were kept current and all parties involved were
notified of any changes. Monitored and ensured all suspense items were completed and on time.
Responsible for all travel arrangements which included but was not limited to: reservations (air, hotel,
ground transportation); time and attendance keeper; scheduled and set-up meetings and conferences,
ensured location was reserved and all necessary preparations, equi pment, or materials were on hand;
purchased supplies and equipment; ensured fax, copier, and mailing equipment was maintained and
working; established and maintained files; processed all incoming and outgoing mail. Performed all
other duties as assigned.
Nov 87 – Nov 89 Administrative Assistant, Central Intelligence Agency, Washington D.C.
Administrative Assistant to the Imagery Branch Chief. Performed all administrative tasks. This was a
restricted area requiring a top-secret security clearance. It was imperative that all policies and
procedures for the handling of classified material were followed. Highly visible front office and we
worked with a wide range of offices including congressional liaisons, civilian contractors, and other
intelligence related agencies. Responsible for proofing, typing, editing, and finalizing reports,
memorandum, letters, presentations, and other correspondence. Ensured every document prepared for
the Branch Chief’s signature was within the guidelines of the regulations a nd procedures were
followed. Maintained the Branch Chief’s calendar and other directorate specific calendars, ensured
they were kept current and all parties involved were notified of any changes. Monitored and ensured
all suspense items were completed and on time. Responsible for all travel arrangements which
included but was not limited to: reservations (air, hotel, ground transportation); time and attendance
keeper; scheduled and set-up meetings and conferences, ensured location was reserved and all
necessary preparations, equipment, or materials were on hand; purchased supplies and equipment;
ensured fax, copier, and mailing equipment was maintained and working; established and maintained
files; processed all incoming and outgoing mail. Performed all other duties as assigned.
Jun 86 – Nov 87 Grants Clerk, National Endowment for the Arts, Washington D.C.
Performed all clerical tasks, which included assisting with the process of mailing, disbursing, and
filing of Federal grants; sorting, distributing, and sending all mail, filing, answering phones.
Performed time and attendance duties.
Jan 84 – Jan 86 Senior Bank Teller/Loan Officer High Desert Federal Credit Union, George AFB, NM
Senior Bank Teller: ensured all monies and documents were accounted for each day.
Loan Officer: interviewed loan applicants for signature and secured loans such as automobile loans.
Analyzed all pertinent information surrounding their loan application and approved or disapproved
their requests. Daily interaction with bank customers from all walks of life.
May 78 – May 82 Reports and Analysis Clerk - 366th Security Police Squadron, Mountain Home AFB, ID ( Active Duty
Air Force)
Reports and Analysis Clerk for the Security Police operations. Responsible for processing all police
reports, investigations, and traffic citations through the proper channels. This included entering the
report, sending them out to the appropriate organization for action (i.e. squadron commanders, OSI,
civilian counterparts); collecting data and making analysis; forwarding analysis to supervisor and
commander for review and determination of next course of action; liaison with local authorities;
represented the commander at the traffic review boards; security police augmentee; supervised one
clerk; and performed all other duties assigned such as assisting the resource and protection section.
Lois Lichty
Resume P a g e 6
References:
Greg Buchert, MD
CEO and Plan President
accr4c@r.postjobfree.com
Matthew Waggoner, HR Manager
accr4c@r.postjobfree.com
California Health & Wellness Plan
1740 Creekside Oaks Dr, Ste. 200
Sacramento, CA 95833
Steve Yoho, Vice Chancellor – Academic Affairs
accr4c@r.postjobfree.com
Bruce Chong, Associate Chancellor – Marketing
accr4c@r.postjobfree.com
Nancy Whitten, Assistant to the Chancellor
accr4c@r.postjobfree.com
Deborah Rouse, Executive Assistant to the Vice Chancellor - Academic Affairs
accr4c@r.postjobfree.com
EDMC - South University Employment Verification
HR One Connect