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Customer Service Representative

Location:
Houston, TX
Posted:
February 21, 2014

Contact this candidate

Resume:

***** ***** ****

Missouri City, TX

Cell: 832-***-**** work: 281-***-**** . E-mail

accr18@r.postjobfree.com

Tariq Wallace

Objective

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To utilize my knowledge, skills, and experience to be an

asset to my employer and open doors for greater career

opportunities.

Goal: Is to become a successful business man and donate

to any non-profit organization to help cure AIDS.

Education

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[ May 2005 - Jan 2007 ] Houston Community College,

Houston, TX

Major: Business Technology

Minor: Physical Education

Work

experience

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[Oct-2012- Present] Storks Technical Service

Sandblaster & Painter

BP License to go offshore

TWIC card

Water Survival trained

Safe-Gulf Card Available

Medical Certificate of Fitness for Offshore work Card

Scaffold Training Institute Competent person Card

available

Fall Protection, Fall Rescue, Blood borne Pathogens

card available

Respiratory Fit Test available

Rigger Training Card Available

NACE CERTIFICATION

[June 2011- Oct 2012] Waveland Services Inc

Sandblaster & Painter

Worked Offshore at BP and Shell Platforms

BP License to go offshore/Shell Trained

TWIC card

Water Survival trained

Safe-Gulf Card Available

Medical Certificate of Fitness for Offshore work Card

Scaffold Training Institute Competent person Card

available

Fall Protection, Fall Rescue, Blood borne Pathogens

card available

Respiratory Fit Test available

Rigger Training Card Available

[Sept 2009- June 2011] Brand Industrial Sol

Scaffold Builder

Working in plant environment

Safety comes first

Working in weather climate

Worked with 10-12 men crew plus foreman.

TWIC card available.

[ Jan 2007 - June 2009 ] ACS Houston, TX

Customer service Representative/Trainer, Learning Lab

Supervisor

First Call resolution

Resolving Customer complaints

Ensuring Customer Satisfaction

Floor walking experience

Handling supervisor calls in a professional matter

100% in CSAT

Maintain a quality average of 90% and above

A Team leader

Respected by current supervisors

Positive attitude

Learn from people mistakes

Trainer experience (active)

Supervisor experience (active)

Managed 15-20 New Hires rotating every two to three

Weeks with a new class.

Awards CSAT drawing, Multiple Sales drawing awards

[ Jan 2006- Jan 2007] Houston Community College

bookstore Houston, TX

Cashier/clerk

Customer Service

Stocking/Inventory

Cash Handling

Text books

Buy back books.

Skills

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I have been Trained in the Following:

Ensemble

S-View

I Connect

KMS

Computer Skills: Power Point, Excel, Microsoft word,

Access



Contact this candidate