Aruna Chinthapalli accr0j@r.postjobfree.com

QA Analyst/Tester Cell: 609-***-****

Plainsboro, NJ 08536 Visa Status: Green Card

TECHNICAL SUMMARY:

Over 10 years of software testing experience in Web and Client-Server applications. Involved in all stages of Software

Development Lifecycle and have a good Knowledge in various methodologies (AGILE/Waterfall) and testing

techniques. Good reasoning, problem solving, analytical skills and leadership qualities. Excellent problem solving skills

with strong technical background and good interpersonal skills. Quick learner and excellent team player, ability to meet

the deadlines and work under pressure.

Functional Testing Experience: Analyzed system requirements, design documents, functional specifications, mockup

screens, use cases and data dictionaries. Developed positive and negative test cases at various levels (business

workflows, appearance, navigation & validation) with various priorities (Acceptance, High, Medium, and Low). Involved

in build process and defined pass/fail criteria’s. Developed and executed Test Plans, Test Scenarios, Test Cases, and

Test Procedures. Executed Smoke, Performance, Functional, E2E, Ad-hoc, Regression, UAT, Database (SQL),

Integration, and System tests. Very good in bug-reporting, bug-tracking and defect reviewing in various defect tracking

tools like QC/ Astra/ JIRA. Able to understand the defect life cycle thoroughly and experienced in owning and hosting

defect meetings with various teams. Logged defects and mapped with requirements and test cases (RTM) under QC

test lab.

JMeter (apache) experience: Built hybrid frameworks, in which scripts can fit for both functional smoke and

performance suites. Developed role based functional scripts and built data driven smoke test automation frameworks

with jmeter (java based open source tool). Executed functional smoke test scripts for build acceptance and performed

Performance/ Load/ Soak/Stress and distributed tests (executed scripts from multiple slave machines from master).

Monitored app & web server stats (CPU/ memory); JVM & GC behavior; tracked TPS rate, throughput (KB/s), hits/s,

error rate and transaction’s response times.

Tools: Ganglia, HP SIteScope, kSar

Web Services Testing: Tested web services (payment authorization, address validation, order services, inventory

services, etc.) with WSDL (through JMeter by using SOAPUI protocol) and restful API (manually through test harness).

Data Base Testing: Verify various transaction flags by running SQL statements.

Tools: Oracle Ignite8 and DBVisualizer

Management Tasks: Involved in budget planning, schedules, estimations (LOEs) and task tracking. Involved in QA

standards, on-boarding documents, release notes, exit/entrance criteria and status/results/RTM templates.

Tools: Excel charts, Word/PDF templates, PowerPoint presentation, Confluence wiki, JIRA4.0, Daptive

EDUCATION & CERTIFICATIONS:

Post Graduate Diploma in Computer Applications (Jan’1997)

Bachelor’s degree in Computers and Mathematics.

Microsoft certification in Visual Basic, Boston, MA (MCP ID: 1432959)

Microsoft certification in SQL Server, Boston, MA (MCP ID: 1546467)

DOMAIN EXPERIENCE:

Sales & Retail: UPS, Dell Financial: Digital Insight

Pharmaceutical/HealthCare: Rosetta Telecommunications: BellSouth

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INDUSTRY EXPERIENCE

ROSETTA (PHARMA), HAMILTON, NJ FEB’ 2011 TO TILL DATE

QA ANALYST II

BDM Reporting, Physician Bios, Botox Card Program, Pegasys etc.

Rosetta Marketing Solutions Group is a software development company which mainly deals with major pharmaceutical

projects. Involving in many projects like BDM Reporting, Physician bios, Botox Card Program, Pegasys, Botox Benefits

–(Birthday Subscription, Benefits Landing Page, Tell a friend email), Gout, Atacand, Aricept etc.

Responsibilities:

• Authored Test Plans, Test Cases for BDM Reporting, Card Program, Physician bios and, Landing Page.

• Involved in Database Testing for BDM Reporting, Benefits – Card Program, landing Page, Birthday email

subscription.

• Used Daptive for time reporting and task tracking; Confluence Wiki to manage the documents and status; QC

to track the defects.

• Performed Functional, Regression, System, Integration and Smoke tests with positive/negative scenarios.

• Provide the assistance to project teams regarding test strategy, data, procedures, environments, results &

acceptance criteria.

• Tested web services (payment, order, address verification, Inventory, etc.) with WSDL through JMeter

SOAPUI protocol and restful services through test harness (HTTP protocol).

• Executed SQL queries and Stored Procedures to verify the transactional flags behind the screen.

• Authored test strategies, standards, on-boarding documents, RTMs and Release notes.

• Automated Sanity/Performance suites with JMeter and performed performance/load/stress/soak tests.

• Analyzed system requirements and web logs; identified target load levels; built the PE test plans; defined load

test scenarios, test schedules, SLAs (service level agreement), and entrance/exit criteria.

• Monitored servers CPU and JVM (memory) resources through Ganglia

• Cross Browser (Client-Side) Test: Used httpWatch and Firebug tools to see the (first look) browser side

breakdowns.

• Actively interacted with other teams outside of the development such as Technical Architects, DBA's, and

network teams. Discussed about bottlenecks which were observed at Application, Database, Network tiers

and provided the valuable suggestions to the respective stakeholders.

Environment: Java, J2EE, SQL, XML, Oracle 9i, Java Script, Web Services, Centos5, Toad, Visio, Unix/ Windows XP

Tools Used: Jmeter 2.9 (Java), httpWatch, QC9.5, OpenOffice2.3, Ganglia.

DIGITAL INSIGHT FINANCIALS, ATLANTA, GA JULY’ 2009 TO JAN’ 2011

QA ENGINEER II

Clients: Sun Trust, Bank of America, Washington Mutual etc.

Digital Insight provides the banking applications to various banks which are having several financial modules like

Money Transfer, Positive Pay, Balance Report, Foreign Exchange etc.,

Responsibilities:

• Reviewed system requirements, design documents, data dictionaries and functional specs.

• Developed test plans, test cases, use cases, test scenarios, pass criteria and LOEs for each product.

• Involved in Positive Pay, Balance Report and Foreign Exchange testing process.

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• Performed Regression (Full/ High), Smoke, Performance and Functional Tests.

• Triggered billing message queues and tracked them in database at various levels.

• Involved in Money Transfer module testing in various message formats like SWIFT, Fedwire, CHIPS etc.,

• Attend scrum calls, submitted daily/weekly team status and tracked tasks vs. LOE on daily basis.

• Designed, developed and executed performance/stress/load/smoke/high-level functional regression test

suites with Jmeter.

• Monitored transactional; server (web/AT/db); system and network resources through Ganglia

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• Evaluated open source tools and selected JMeter which can be fit for both sanity and performance test suites.

Environment: .Net 3.5, C#, IIS (6.0), DHTML, XML, Visio, SQL, Oracle 9i, Toad, Linux/ Windows XP.

Tools Used: Jmeter2.4 (Java), Rational ClearQuest 7.1, FitNesse, WinScp, SVN, HP SiteScope.

UPS, ATLANTA, GA MAR’ 2007 TO JUN’ 2009

SR. QA TESTER

GBS Fast Replacement

The GBS CM/TM/OF/FM Project is replacing the current FAST application with new customs brokerage, operational,

and financial systems. The purpose of this project is to deploy the GBS-FM and Financial Controls version (GBS-OF)

of GBS-TM in US for air and ocean inbound only, in conjunction with GBS-CM. The primary justification for this project

includes cost savings and financial control risk reduction in moving from the legacy application running on the Unisys

mainframe.

Responsibilities:

• Draw GBS Physical architecture diagram (QA perspective) with Visio tool.

• Created and Executed Test Sets and Analyzed the Test results with expected pass criteria.

• Did cross browser test in Internet Explorer and Fire Fox.

• Performed Functional, Regression, Integration and Database tests.

• Logged and tracked the defects in QC with various severities and statuses.

• Involved in writing GUI Test Checklist, User acceptance check list and Release Notes.

• Reviewed design documents/ system requirements/ functional specifications; built the test plans, test cases

outline and Pass-Fail criteria; and submitted the LOEs.

• Built the test cases at various levels like Navigation, Appearance, Validation and Business Work flows.

• Attend daily scrum calls and presented weekly/daily statuses along with testing efforts.

• Performed test preparation activities, including test schedules and defining expected test results.

• Developed and executed complete test strategies for given products (CM/TM/OF/FM) and features.

• Involved in peer reviews, white/black-box testing and Release Management.

• Continuously streamlined and improved testing life cycle to ensure test planning, execution, and reporting are

effective and coordinated.

Environment: Java, J2EE, JMS, Weblogic, Tomcat, Servlets, XML, Web Services, Oracle, Linux & Windows7

Tools Used: Quality Center 9.0

BELL SOUTH, ATLANTA, GA JAN’ 2005 TO FEB’ 2007

QA TESTER II

BellSouth ROS/CSR Application

Worked on Regional Ordering System (ROS) and Customer Service Record (CSR) web applications.

Responsibilities:

• Executed SQL statements and procedures to verify the back end data and workflow flags in database.

• Provided the assistance to project teams regarding test strategy, test procedures and test environment.

• Draw Visio flow diagrams and documented the release notes with test results.

• Maintained the test plans, built the test cases, ran the test sets/scripts, logged and tracked the defects and

analyzed the test results in Test Director.

• Maintained test cases up to date in TD. Exported the test cases into Test Director with Microsoft Add-Ins.

• Estimate, plan and implement QA schedules with the help of QA Manager and QA team.

• Participated and Contributed in Code Reviews with the Dev team.

• Owned QA Documentation for defects, procedures and process.

• Troubleshoot the customer issues and interface with appropriate product teams on issue resolution on end

to end basis.

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• Participated in Release Management activities and monitored the production issues.

• Tried to break the system with negative scenarios from functional, performance and security perspective.

• Communicated QA results, risks and project status to management team as well as other stake holders.

Environment: ASP. Net, C#, SQL Server 2000, IIS, MSMQ, Java/VB Script, XML, IE6, Windows 2003 server.

Tools Used: TestDirector 8.0, Microsoft Office, Microsoft Visio; Crystal Reports

DELL COMPUTER CORP, AUSTIN, TX JUN’ 2002 TO DEC’ 2004

QA TESTER II

ISMART Tele Sales

This project was an intranet/internet based application, catering to the needs of customers and sales team at Dell’s

market wing for selling NotePads/ DeskTops/ Servers etc over telephone and to trace the availability of requested

components of the system with the Stock Keeping Unit (SKU). This application generated work orders for customers.

Responsibilities:

• Designed and developed test plans, test strategies, test scripts, test cases, and test flow diagrams.

Authored test cases at various levels like appearance, navigation, validation and workflows.

• Performed White Box, Black Box, System, Integration, UAT, Regression, Database ( SQL), Crystal

(summary) report tests.

• Participated in peer review meetings and authored use cases, RTMs and Release notes.

• Validated client data and fields that were extracted by Informatica ETL tool. Ran the Informatica workflows

in debugging mode to identify the errors.

• Triggered billing message queues and tracked them at various levels.

• Managed test environment, executed test sets, analyzed test results and tracked the defects in Test

Director. Exported test cases into Test Director with Microsoft Add-Ins.

• Designed and facilitate test plans and test cases based on business requirements and functional

specifications.

Environment: Java, JSP, Visual Café, Servlets, EJB, Informatica, Oracle, Stored Procedures, SQL, Windows 2000

Tools Used: Test Director, Astra, Crystal Reports

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