CRYSTAL WILLIAMS
Houston, TX 77095
accqzy@r.postjobfree.com
Career Objective
To obtain a position within the medical/healthcare field that will utilize my skills and
knowledge.
Skilled Proficiencies
Medical Laws & Ethics Medical Terminology
Anatomy & Physiology Basic Clinicals/ Phlebotomy
Administrative Office Procedures Lab Procedures
Principles of Pharmacology Cardiology
Surgical Procedures Copy/Fax/ Scanner
10 Key Proficient Multi-line Telephone
Microsoft Office Suite WPM 35-40 with 95% accuracy
Work Experience
Family Medical Center- Lakeland, FL
2010- 2012
Medical Assistant
General duties included taking vitals of patients; weight, height, blood pressure, etc.
Administered injections, and did vital test the doctor requested, also collected specimens
for lab orders, including blood draws. Referral duties include but not limited to
contacting other offices and scheduling the patients for appointments. Training new MA
externs. Calling in medications into the pharmacy. Obtain prior authorizations for
medications as well as for medical procedures. Verify insurance benefits and provider
coverage. Checking in and out patients, scheduling them for follow up appointments.
Imperial Swann Hotel – Lakeland, FL
2009-2010
Front Desk Clerk/ Night Auditor
General duties include; rented rooms to customers, handled money and reconciled daily
transactions. Answered multi-line telephones, filing and faxing. Handled customers
complaints accordingly.
Kelly Services/ Ascent – Lakeland, FL
2008-2008
Production Tech
General duties include handling reprocessed and recycled medical equipment. Making
sure the equipment went into the right process.
RGIS Inventory Specialist – Lakeland, FL
2008-2008
Inventory Specialist
General duties were traveling to various stores and assisting the company with yearly
inventory. Counted material piece by piece accurately and in a timely manner. Arranged
materials accordingly.
Christiana’s Day Spa – Lakeland, FL
2006-2007
Nail Tech/ Manicurist
Enhance natural.nails by adding nail extensions and colors. Answering phones,
scheduling appointments and handling money transactions Customer relations in
providing nail care in forms of both manicures and pedicures.
Bunch and Associates- Lakeland, FL
2002-2005
Clerical Support Representative/ Bill Processor
Duties include data entry and worker comp bills using ICD-9 codes and diagnosis codes.
Verification of payments. Negotiated medical rates from providers and networks via
phone and emails. Processed letters and bills for department management. Sorted and
distributed mail and emails to department leaders.
Education
2012 – Medical Assistant/ Associates Degree
Florida Technical College – Lakeland, FL
2010 – Medical Assistant/ Diploma
Florida Technical College – Lakeland, FL
2006 – Manicurist
Paramount Institute – Lakeland, FL
References available upon request