CUSHA ST. LOUIS

***** ******** ******* *****

Tampa, FL, 33613

Email: accqwn@r.postjobfree.com Phone: 813-***-****

PROFILE

Self-starter with more than two years' experience in customer service and

administration. Capable of retaining knowledge quickly, multitasking, and

prioritizing tasks. Creative and able to solve problems and complete

projects ahead of time. Superior attention to detail, organization, and

math functions skills. Ability to build relationships and be a team player.

Experienced working within professional and fast paced settings. Proficient

in Microsoft Office and can type up to 40wpm.

EDUCATION

Hillsborough Community College, Tampa, FL

A.A. Liberal Arts- 2007

WORK EXPERIENCE

DEPARTMENT OF CORRECTIONS Tampa, FL 07/2013-01/2014

Criminal Justice Information Technician

. Completed pre-employment screening, interview scheduling, and record

checks

. Operated various office equipment and assisted peers with training

procedures

. Responded to offender inquiries and updated personal account

information

. Prepared letterheads, memos, manuals, and tracked compliance reports

. Maintained inventory logs and supervisor agenda

UNITED STATES POSTAL SERVICE Tampa, FL 12/2012-4/2013

PSE Clerk

. Answered customer concerns about company, mail services, and

shipping/pricing

. Provided assistance to upset customers courteously while finding

solutions

. Exceeded goal of processing over 25,000 pieces per mail per hour

. Assisted team with dispatching over 60,000 letters and machine set up

daily

. Completed administrative forms, research information, and organize

paperwork

JAMES HALEY VETERANS HOSPITAL Tampa, FL 04/2011-05/2012

Escort /Support Specialist

. Provided office support, basic security, and gathered patient

information

. Scheduled appointments and transported lab records and specimens

. Coordinated team to provide immediate assistance for patient transport

FLORIDA POWER LIGHT COMPANY Miami, FL 09/2005-02/2006

Customer Care Representative

. Maintained top performance within high volume call center of 70 calls

per day

. Set up new service accounts and determined security deposits

. Advised customers on billing and updated account information

. Dispatched emergency calls and monitored service logs and ticket

orders

HOSPITAL INVENTORY SPECIALIST Tampa, FL 03/2005-08/2005

Pricer

. Performed itemized inventory reports using catalogs, library, and

company database

. Helped reorganize research system; reduced overtime and increased

productivity

. Mastered complex research, entered orders, and provided large volume

reports

WAL-MART MARKET Tampa, FL 03/2004-01/2005

Customer Service Cashier

. Achieved over 93% on speed and accuracy on point of sale transactions

. Stocked merchandise, updated inventory orders, and trained new staff

. Created displays that attracted customers and boosted department sales

Contact this candidate