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Customer Service Assistant

Location:
Lexington, SC
Posted:
February 19, 2014

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Resume:

Ebonie U. Rodgers

*** ****** ****** *** **-*

Columbia, SC 29203

accqwl@r.postjobfree.com

803-***-****

Summary of Qualifications:

Medical Assistant Student seeking an opportunity to utilize my training in patient care, phlebotomy, and vital sign

assessment

Passionate about patient care and providing excellent customer service

Over six years’ experience in patient care

Education:

Remington College Medical Assistant June/2013-present

Midlands Technical College Customer Relation Specialist May/2012

Columbia Healthcare Certified Nursing Assistant April/2011

Clinical Experience

Personal Care Plus Certified Nursing Assistant August/2013-January/2014

Assisted Care Services Certified Nursing Assistant May/2013-August/2013

Uni-Health Post-Acute Care Certified Nursing Assistant December/2012-May/2013

Laurel Crest Retirement Center Caregiver May 2011

o Assist the ailing individuals with activities of daily living

o Provide hospice care

o Record vital signs

o Meal preparation

o Minor domestic duties

o Incontinence care

o Provide health care services as well as emergency care

o Maintain health information of the patients

Work History

Central Labeling Products Shipping Clerk January/2007-April/2007

Verified and kept records on incoming and outgoing shipments and prepares items for shipment

Compare identifying information and counts, weighs, or measures items of incoming and outgoing shipments

Verify information against bills of lading, invoices, orders, or other records

Goodwill Industries Cashier February/2006-September/2006

Answered customers' questions, and provide information on procedures or policies.

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

Compute and record totals of transactions.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate

change.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or

optical price scanners.

Greet customers entering establishments

Private Duty Caregiver Sitter February/2002-February/2006

Provides daily routine care such as bathing, dressing and feeding

Answered patient’s calls

Converses with patient to provide assurance

Provided patient transportation to doctor appointments, outside activities and shopping

Provided patient laundry and linen changes



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