Fatinah Asfour 973-***-****

Jefferson Township, NJ 07849 accqu8@r.postjobfree.com

Objective

To obtain a position in an occupation that will utilize my responsibility

and maximize my communication skills.

Education

Montclair State University, Montclair, New Jersey

Bachelor Degree of Science

Major: Nutrition & Food Science

January 2010

Clifton High School, Clifton, New Jersey

June 2006

Completed Course Work

Nutrition with Laboratory

Management Process / HACCP

Elements of Chemistry with Laboratory

Fundamental Organic Chemistry

Applied Microbiology with Laboratory

Advanced Nutrition

Microeconomics

Experimental Food Science with Laboratory

Sanitation Management: Food Micro/ ServSafe Certificate /Chapter 24

Strengths

Group Leader Ability to work with people that have

Organized different backgrounds

Peer Mediation Skills Detailed Oriented

Strong Time Management

Work Experience

Unette Corporation,(Packaging for L'Oreal Cosmetics) Randolph, New

Jersey

Quality Control Technician/ Assistant Production Floor Scheduler ($18/hr)

August 26, 2013 to January 10,2014 (Temporary Assignment: Assurance Group

Agency)

Skills:

Manage/Assist/Coordinate projects among QC personnel and other

departments.

Assist production scheduler with work order entry through AS400.

Approve work orders after all departments sign off

Prepare and send quality control samples (Micros, Chems, and Retention)

to all L'oreal Divisons

Work with the Following Programs:

AS400

Microsoft Office

Microsoft Excel

Microsoft Outlook

Givaudan Flavors Corporation, East Hanover, New Jersey

Quality Control Coordinator ($19.50/hr): May 9, 2011 to August 13, 2013

Skills:

Manage/Assist/Coordinate projects among QC personnel and other

departments.

Maintain logs of outside testing information for samples as well as ship

samples to outside laboratories for further testing.

Prepare and manage pre-ship samples to direct customers.

Request samples on demand from on-site and off-site stock facilities.

Generate certificates of analysis on demand for customers and affiliates.

Prepare QC sample shipments and generate required documents to go along

with shipment.

Maintain supply inventory for QC personnel.

Generate QC progress reports daily.

Investigate customer returns/notification due to QC issues.

Assist shipping department on sample statuses.

Follow up with lab personnel on sample test completion dates.

Assist sensory department with sample analysis as well as partake in

sensory panels. (Certified Sensory Panelist)

Order sensory targets from affiliate through internal program.

Manage shelf life extensions requests.

Manage QC luncheons.

Manage E-Time for QC employees

Partake in Lean Program: (Company program to organize and sustain

workflow.)

Manage QC takt (white) board. (QC statistics)

Work with the Following Programs:

E-Time: Employee Time Cards

SAP

BPCS

Chili SRM: Program to order supplies

Common Application: Program to order sensory target samples

Hanul Corporation: Service Provider to Samsung, Little Ferry, New Jersey

Risk Sensing & Solution Center: Call Center for Escalated Claims: October

26, 2010 to November 15, 2010 (3 Week Temp Position)

Skills:

Make Calls to Individuals who had Concerns on their products from

Samsung

Filed Refunds and Exchanges for Customers

Work with Samsung Authorized Service Centers

Work with the Following Programs:

RSP: Real Service Portal

GCIC: Global Customer Interaction Center

NSP: National Service Provider

GSPN: Global Service Provider Network

Master Plastics Bag Inc., Clifton, New Jersey

Secretary: May 2006 to October 2010

Skills:

Answering Phone Calls from Current and Potential Customers

Filed all Customer and Vendor Invoices

Work with Vendors to Obtain Orders in a Timely Manner

Domestic Communication

International Communication: Contacted Vendors in China for Merchandise

Assist Manager with Payroll

Invoice Clients

Customer Service: Assist Customers with Merchandise and Account

Information

Garden State Honda, Passaic, New Jersey

Receptionist: April 2005 to September 2006

Skills:

Answer Phone Calls from Customers

Customer Service: Assist Customers with Issues

Filling Customer Invoices

Enter/Print Receipts on Computer

Scan Files for Virtual Database

Key Holding Employee - Open/Close

Assist with Commission Sheet Write-Up

Volunteer

St. Joseph Children's Hospital, Paterson, NJ: 10 Hours/ Emergency Room

St. Joseph Wayne Hospital, Wayne, NJ: 5 Days/ Kitchen Help

Counseled an individual about nutrition and weight loss at MSU Campus

Recreation Center: 5 Weeks

Extracurricular Courses/Certificates

Licensed in the State of New Jersey as a Life & Health Producer

ServSafe Food Protection Manager Certificate

Emergency Medical Technician - Basic Course (PCCC - 12th Grade)

Software

Excel QuickBooks

Microsoft Word Internet

GSPN/ SAP GCIC

RSP NSP

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