STEWART M. WIGGINS
Baldwinsville, NY 13027
accqqq@r.postjobfree.com
Residence: 315-***-**** Mobile: 609-***-****
EDUCATION:
M.S, Management, Troy State University 1994
B.S., Delaware State University 1985
Certification Penn State University, Applying Lean Principles Across the
Supply Chain
Certification as a Six-Sigma Green Belt
PROFESSIONAL EXPERIENCE:
McLANE Co.
2009 - July 2013
Recruited to provide effective executive leadership and multi-site general
management for two wholesale divisions with mirrored operations totaling
over 1 million square feet and over $2.5 billion in revenue. Overseeing all
operations to include a budget in excess of $100mm (Sales, Finance,
Merchandising, Customer Service, a private transportation fleet, and
Distribution Operations) leading a team of over 1000 continuously learning
professionals who relentlessly pursue improvement and aim-high results
through agility, flexibility, and a strong customer centric entrepreneurial
spirit. Specifically servicing the northeast region of the United States by
providing world-class procurement, logistics, and technology services to
drive competitive advantages for our customers.
DIVISION PRESIDENT (2010-2013); Syracuse, New York
. Drove strategic operational planning and successful execution in all
areas of responsibility by providing a vision to staff and letting
them execute to achieve superior results.
o Daily review of actual miles vs. budget and reduce as required.
o Weekly P&L Flash process to better review and anticipate
expenses based on lagging indicators and budget.
o Instituted a weekly "3 up's and 3 down's" reporting system to
help leaders better understand where the roadblocks to success
exist, and how to remove them. Additionally the process
identified the successes.
o Utilized monthly employee meetings to educate and enhance
understanding of economic literacy.
. Partnered in the business development process along with sales and key
customers to enhance customer growth through technology and supply
chain optimization.
. Implemented Lean logistic principles to streamline processes and
directly reduce operation costs.
. Partnered with Controller and developed a monthly P&L review process
that was a teaching tool to enhance understanding of P&L and budget
process for department heads. This process facilitated the cause and
effect of why things happen in the P&L statement. The additional
derivative was improved budget preparation and understanding at the
department level.
. Presented and gained approval ($20mm) to expand each buildings cooler
freezer capacity to accommodate customer requirements.
. Created a comprehensive leader development program that was heavy in
business literacy, that promoted subordinates into leader roles based
on leader developed skills and one on one coaching. Not the ability to
move a box.
. Completed Virgil Scudder and Associates training on public speaking,
dealing with the media, and crisis management.
. On-time delivery (99%), total inventory loss (< 3%) & and order
quality (.223 vs. .207) each exceeded divisional and company goals.
. Lead, participated, and partnered with sales in customer business
review process. The outcome to hear and understand the voice of the
customer. 99% current customer retention.
. Conducted roundtable meetings at each facility when ever I was on
site. Minimum of one per month per site. Required HR team to post
responses to concerns within 72 business hours. Additionally reviewed
concerns and responses during monthly employee meetings.
. Reduced labor cost by implementing cross training for all physically
able employees. Overtime utilization was reduced to blow budget
through this process.
. Lead by example by showing, "grace under fire" and soliciting candid
feedback from all leaders regardless of their expertise.
SR. VICE PRESIDENT (2009-2010)
. Turned around both Divisions in one year to improve in all key
measurables. Identified senior staff opportunities and recruited to
put the best people in the roles where they could achieve optimal
success. Provided one-on-one coaching capitalizing on each person's
strengths.
. Reduced expenses and identified key cost drivers to increase operating
income by 15% over previous year.
. Exceeded goals in all KPI's related to safety, specifically; accidents
per million miles and injury frequency by 3% & 5% respectively.
Exceeding divisional and company goals. Achieved milestone 4.2 million
hours without a lost time accident.
. Reduced overtime utilization to less than 4%, budgeted at 6%.
. Lead development of a warehouse within a warehouse process to
specifically support Walmart.com requirements.
Becton Dickinson (BD) Corporation
2002 - 2009
MANAGER OF DISTRIBUTION OPERATIONS, EAST REGION; Swedesboro, New Jersey
Recruited to lead company Distribution and Transportation operations for
eastern region of the United States. Strategically based from a 660,000
square foot distribution center, providing leadership, coaching, liaison,
and consulting as necessary for third party logistic providers, and 10
company manufacturing operations operating on a 24/5 schedule.
. Managed the P&L to exceed budgetary guidelines (FY07/08) over $800,000
respectively (FY05/06) over 1 million dollars saved, (FY04) over 2
million dollars saved against budget. (FY03) over $800,000 saved
against budget. $35 million budgeted annually.
. Took the lead and successfully drove process and lead Lean logistics
implementation nationwide.
. Developed a physician specific DC within a DC kitting operation.
. Reduced operating costs (25%) within the DC by eliminating all 3PL
managed internal contracts with vendors.
. Led team to streamline replenishment process to reduce cycle time by
over 15%.
. Identified the need, and partnered with corporate logistics to
retrofit multiple temperature controlled rooms to accommodate the
storage of new pharmaceuticals.
. Developed a static labor model with 3PL partners to stabilize labor
costs regardless of volume fluctuations.
MIDAS INTERNATIONAL CORPORATION
2001
GENERAL MANAGER, Baltimore, Maryland
Recruited to provide executive leadership and management for all functions
(shipping, receiving, order filling, customer service call center, human
resources, and on-sight will call operations) within a 200,000 square foot
distribution center to include all profit & loss responsibility. Leading a
60-person team through 3 managers and 3 supervisors for a 2 shift, 7 day a
week operation.
KMART CORPORATION/ADVANCED LOGISTICS
2000 - 2001
OPERATIONS MANAGER; Philadelphia, Pennsylvania
Recruited to manage and coordinate the receiving, order filling, and
shipping of first shift operations of a 2.2 million square foot
distribution center and 400,000 square foot annex. Ensure the highest
standards of quality and customer service are achieved through 8 managers,
and 14 supervisors leading a unionized workforce of 300-600 team members.
. Led receiving and put away departments to number one in the network (18
distribution centers) in all Key Performance Indicators (KPI).
. Reduced shift accident rate by over 45% over the previous year.
. Increased cartons per hour throughput over 100%, 3800 to 7800.
MARBLE CRAFTERS, USA
2000
INDEPENDENT CONSULTANT (6-month contract); Philadelphia, Pennsylvania
Provided transportation and distribution consulting services to develop
processes and procedures to streamline the current functions in the most
cost effective manner possible. These processes were designed to meet the
current operational tempo while allowing for the expected exponential
growth projected over the succeeding two years.
. Developed Transportation Execution Plan to reduce operational costs by
42%.
. Developed inventory tracking and management system.
. Implemented global positioning system on all vehicles to better
streamline transportation costs.
SEARS LOGISTICS SERVICES
1997-1999
SR. MANAGER: HUMAN RESOURCES AND ADMINISTRATION; Jacksonville, Florida
. Developed and implemented unit-wide wellness program reducing worker's
compensation claims by 42%.
. Reduced operational expenses by $104,000 in 1998.
. Reduced overtime usage by 30% over the previous year.
GREYHOUND LINES, INC.
1994-1997
DISTRICT MANAGER; Los Angeles, California and New York, New York
Managed daily operation of number one and number two regions in the company
with over unionized 500 drivers in a seven-state region, through 20
managers and over 50 supervisors in 20 locations. Managed the profit and
loss statement of a budget over 60 million dollars for a regional business
with over 72 million dollars in annual revenue. Additional
responsibilities included, but are not limited to: cost controls, budget
development, safety, driver availability and performance, training, union
grievance resolution, customer service, DOT and OSHA compliance.
. Reduced operating expense 17% while concurrently reducing workers
compensation claims 52%.
. Renegotiated vendor and hotel contracts within region that realized an
across-the-board savings of 33%.
. Partnered with labor leaders and subordinates to streamline the recall of
drivers at the conclusion of nationwide strike.
U.S. ARMY
1985-1994
CAPTAIN; US ARMY, Worldwide
Logistics/Transportation Management
Extensive Supply Chain/Distribution Management background punctuated by
positions of increasing responsibility. (1986 to 1988), Director of
Transportation for a unionized multi-national civilian and military
organization in Germany with 470 civilian employees, supporting over 70,000
people. Key accomplishment award for best maintenance program in Europe.
Runner up Army wide. Commander of one of two (Army unique) Hovercraft
Companies. (1989-1992) Chief of Marine Ocean Terminal Branch at the
Transportation School and subject matter expert on marine terminal
operations. (1992-1994)
HONORS
U.S. Army ROTC, Distinguished Military Graduate
MILITARY
Logistics and Transportation Management
AWARDS
Henry Becton Award for Quality Excellence
BOARDS/AFFILIATIONS
Board of Directors Upstate University Hospital; Syracuse, New York
Member New York Association of
Convenience Stores (NYACS)