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Customer Service Representative

Location:
London, ON, Canada
Posted:
February 19, 2014

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Resume:

KRISTIN CROMBEEN

objective

Ambitious to embark on a strategic level position

in a dynamic environment, where I can utilize my

professional and leadership skills to contribute

towards the organization's growth.

Experience

2008-Present Lifetouch Canada London,Ont

Customer Service Representative

Respond to escalated customer inquires.

Acts as the liaison between the customer and the

operations center.

Provides general customer service support, which

includes answering all incoming customer calls on

order status, order process, package and price

clarification, special services, retakes, reorders,

refunds, and telephone orders.

Works with sales support to confirm details

regarding the school's picture day.

Assist Accounts Receivable in processing manual

orders.

Assist Lead with special projects.

2006-2008 Torlon Credit Recovery London, Ont

Collection Agent

Worked to recover out standing monies owed to

clients.

Assisted customers with re-payment options to avoid

further action.

Provided strong communication skills.

Education

1996-1997 Fanshawe College London, Ont

Basic Business classes.

1998-1999 Pebec School of Esthetics ( Certified

Esthetician).

Interests

Relief Foster Parent with London Children's Aid

Society.

Enjoy outdoor activities such as cottage, boating,

swimming, walking and reading.

731 Dunelm Lane. London Ont. N6E 1J6. PHONE 519-***-****. CELL

519-***-****. EMAIL- accqqa@r.postjobfree.com



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