Hannah Spike

**** ****** *** * *** ***

Oakdale, MN 55128

651-***-****

accqiv@r.postjobfree.com

[pic]SUMMARY

College graduate with 5 years of experience in customer service, an ability

to learn new software programs quickly, and the talent of balancing

multiple responsibilities at the same time.

[pic]

EDUCATION

St Mary's University of Minnesota 05/2013-

present

. Pursuing Master of Arts in Counseling and Psychological Services

. Courses: Developmental Psychology, Theories of Personality,

Statistics, Psychpathology

Bethel University, St. Paul, MN

08/2008- 01/2013

. Bachelor of Arts degree in Philosophy; minor in Psychology and English

Literature

. Psychology courses: Introduction to Psychology, Developmental

Psychology, Abnormal Psychology, Sensation and Perception, Addiction

and Recovery, Statistics for Psychology

[pic]

ADDITIONAL EXPERIENCE

. Completed degree while working part-time throughout college career to

help fund college costs

. Member of the Women's Chorale for two years involving numerous

performances

. Part of the environmental club to help raise awareness of waste

management and invasive species present on the campus

. Volunteered at a convention in the operations department and also in

volunteer recruitment.

[pic]

PROFESSIONAL EXPERIENCE

Aerotek 04/2013-

Present

Eagan, MN

Contract Employee at Wells Fargo Home Mortgage as an LSS3

Skills Developed/Accomplishments:

. Quickly learn new processes

. Familiar with DQ and File/NET

. Increased knowledge of Microsoft office suite

. Time Management

. Increased attention to detail

. Achieved over 100% production rate

Team Member - Food Avenue

2012-Present

Target, Roseville, MN

Ensuring customer satisfaction and availability of products.

Skills Developed/Accomplishments:

. Professional customer service

. Time management and self-initiative

Student Employee (food service)

2009-2012

Bethel University (Sodexo), St. Paul

A variety of different responsibilities including cleaning, dish washing,

serving, cashier, and food prep

Skills Developed and Used:

. Flexibility to be trained in multiple areas

. Professional customer contact

Contact this candidate