Jason R. High

Email

accqao@r.postjobfree.com

Phone Contact

303-***-****

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I have been certified as a system administrator since 2010. I am

experienced in workstation and server rollouts and operating system

imaging. I will be able to provide excellent troubleshooting and technical

support abilities. My goal is to achieve full time employment with a

company as a System Administrator or System Engineer, which will allow me

to address and solve your company's technical problems.

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. Microsoft Certified Solutions Associate: Windows Server 2008 (MCSA)

. Microsoft Certified Information Technology Professional (MCITP)

. Microsoft Certified Professional: Windows Server 2008, Server

Administrator

. Microsoft Certified Technology Specialist: Windows Server 2008 Active

Directory, Configuring

. Microsoft Certified Technology Specialist: Windows Server 2008 Network

Infrastructure, Configuring

. Microsoft Certified Technology Specialist (MCTS)

. Microsoft Windows Vista: Configuration

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Operating Systems

. Windows Server OS Suites

. Windows Desktop OS Suites

. Windows Small Business Suites

. Unix

. Macintosh

Applications:

. Active Directory

. Oracle Databases

. SQL Databases

. Microsoft Exchange

. Microsoft Forefront

. Microsoft SharePoint

. MS SQL 2000/2005

. Cluster Server Manager - Multi Node Cluster Virtual clusters

. Microsoft Office Suites (2003/2007/2010)

. McAfee & Symantec Antivirus Suites

. VMware Virtual Center

. SharePoint

. VMWare (Workstation & ESXi)

. Exchange 2003

. Terminal Server

. Snappy Medical Charting

. Remedy ticketing system

. ServiceNow ticketing system

. Autotask ticketing system

. Continuum System Management

Scripting:

. HTML

. XML

. Windows Shell

. SQL - MS SQL and MySQL

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System Engineer (Tier 3 Support)

September 2013 ~ October 2013

CMIT Solutions (Razor Technical Staffing)

Denver, CO

. Organize and manage multiple sized technology projects and team member

project deliverables.

. Manage client networks, design and plan future upgrades, advise client

on new technologies they can leverage to help their business.

. Configuration, purchasing, installation, and troubleshooting of hardware

and peripheral components such as firewalls, routers, servers, network

storage, printers and Wireless Access Points.

. Expert ability to diagnose advanced IT and computer systems issues;

hardware, software, networking, server, VPN and operator problems.

. Provide technical support both via phone and onsite service during the

normal work week.

. Install, remove, test and configure server, PC and network operating

systems, cloud services, software and hardware.

. Provide user assistance as needed on operating systems, software and

hardware usage and procedures.

. Provide on-call emergency services after business hours, holiday and

weekends as required.

Windows System Administrator (Tier 3 Support)

April 2013 ~ August 2013

DaVita (iSpace)

Denver, CO

. Resolved tickets submitted by the nursing staff in regards to the

snappy server along with outages with those servers, resulting in

closing at least 65 out of 250 team tickets a month using both Remedy

and ServiceNow.

. Implemented server builds for newly opening facilities.

. Refreshing servers that the warranty had expired or had critical

hardware failures.

. Resolved major incidents with the server including major print issues.

. Implemented their Business Solutions Management platform provided by

HP.

. Created a PowerShell script that would clean up drive space issues.

Enterprise Desktop Administrator

September 2012 ~ October 2012

CH2MHill (Connecting People)

Lone Tree, CO

. Responsible for the operational management and continued

stability/reliability of the desktop computing environment consisting of

9000+ individual end user computers.

. Responsible for desktop administration, software packaging and

deployment, Active Directory network account administration, Group

Policy administration, management of infrastructure applications, and

2nd tier support for the helpdesk and field support technicians.

. Worked with application support teams and business customers to ensure

proper delivery of assigned tasks and projects.

. Resolved issue with multi-boot USB flash drives, allowing proper back-

up, scrubbing, and reimaging of corporate desktop and laptops.

System Analyst/System Administrator

April 2011 ~ July 2012

Realogy (Teksystems)

Greenwood Village, CO

. Designed and implemented IBM System Director Environment to

automatically update more than 300 IBM Server Firmware/drivers.

. Deployed patches to multiple servers using VMware Control Manager.

. Resolved multiple server maintenance issues using current knowledge and

skills.

. Assisted in transitioning 200 physical servers to the virtual server

farm.

. Maintained/decommissioned IBM Total Storage Manager Tape Library.

Windows System Administrator

September 2010 ~ February 2011

IBM (Insight Global)

Boulder, CO

. Migrated to Windows 2003 Server, Windows Server Updates Services (WSUS),

and Microsoft Operations Manager.

. Set up WSUS for quarterly patching to 300+ servers.

. Administrated Regulated accounts that require IRS certification.

. Remediated ESM and ISS findings to ensure infrastructure security.

. Troubleshot hardware and OS integration in various configurations such

as SAN attached blade servers, Virtual Servers, multi-homed network

configuration on VLAN's, and load balancers.

Training and Education

April 2010 ~ August 2010

Aurora, CO

. Enrolled in the Workforce Investment Act through Arapahoe/Douglas

County.

. Completed tests for a Microsoft Certified Information Technology

Professional: Server 2008 August 20, 2010.

. Became familiar with multiple server and desktop environments, including

VMware and Hyper-V.

Data Center Operational Specialist

May 2004 ~ April 2010

Amdocs Inc.

Lone Tree, CO

. Senior dayshift operator responsible for monitoring financial job cycles

for DexOne.

. Maintained daily reports regarding job processing visible to multiple

upper level management.

. Instituted an afterhour's helpdesk for DexOne employees.

. Created training procedures and traveled to India in 2008 to train

overseas Operators.

. Provided ongoing advanced support for one and a half years for the India

Operations team.

. Created Data Center Operational website to simplify daily ongoing tasks.

. Provided Data Center Operations on-call support on a monthly rotation.

. Directly hired after 3 months of employment of a 6 month contract,

Promoted from Operator to Senior Datacenter Operator after 6 months of

employment, Senior Datacenter Operational Specialist (SME) after 1 year

of employment.

. Supervised team of 6 members in the Denver office.

I.T. Generalist

April 2004 ~ April 2004

State of Colorado

Denver, CO

Help Desk Analyst

June 2003 ~ November 2003

Hyundai Merchant Marines America

Englewood, CO

Executive Assistant/I.T. Generalist

March 2003 ~ June 2003

Beverage Distributors Inc.

Aurora, CO

Help Desk Analyst August

2002 ~ November 2002

Centura Hospitals

Englewood, CO

Level 2 E-Care Technician

April 2000 ~ February 2002

AT&T@Home Englewood,

Colorado

Enlisted Personnel (Honorable Discharge)

December 1995 ~ December 1998

US Navy

U.S.S. Kitty Hawk

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LeaderQuest ~ Englewood Colorado

Microsoft Certified Information Technology Professional: System

Administrator

Yakima Valley Skills Center ~ Yakima, Washington

Computer Repair and Programming

Sunnyside High School ~ Sunnyside, Washington

High School Diploma

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