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Customer Service Assistant

Location:
Monroe, LA
Posted:
February 20, 2014

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Resume:

DeShante’ Owens

Monroe, LA

Phone 318-***-****

accq9f@r.postjobfree.com

Objective:

I have 4 years of experience in healthcare, seeking a certified phlebotomy tech position in a reputed health organization, where I can apply my best clinical skills, while utilizing extensive skills in blood sample collection in order to contribute in lab operations.

Personal Summary:

* Excellent clinical, customer service and communication skills.

* Ability to quickly learn new concepts and skills.

* Knowledge of medical terminology and infection control standards.

* Knowledge of age specific developmental factors specific to adult and geriatric residents.

* Excellent verbal and writing skills.

Education and Certification:

Certified Nursing Assistant Course, Votech Technical College (2008)

High School Diploma from Lake Providence High school, Lake Providence, LA (2010)

Certified Phlebotomy Tech -National Health Association (2013)

Talecris Plasma Resource (2013)

Work History:

Carroll Nursing Home Inc.

Certified Nursing Assistant (2010 to 2012)

Avalon Place

Certified Nursing Assistant (2012)

West Monroe Guest House

Certified Nursing Assistant (2012 to 2013)

Job Description:

* Provided nursing and nursing related services to residents.

* Maintained homelike environment for the residents.

* Protected and promoted resident rights and assisted the person to maintain independence.

* Provided routine care to the patients.

* Reported to the senior doctors of the status of patient by spending maximum time in the room with the patient.

* Maintained the ward neat and clean.

* Obtained specimens, weights, and vital signs of patients.

Job Description:

Certified Phlebotomy Technician 2013

SKILLS AND STRENGTHS

• Excellent understanding of laboratory procedures and protocols

• Exceptional data entry skills

• Ability to communicate orally and in writing

• Superb multitasking skills

SUMMARY OF STRENGTHS

• Good knowledge of phlebotomy procedures and equipment

• Special talent for instructing patients with procedures

• Thorough understanding of centrifugation and specimen liquating

• Excellent understanding of managing office work relevant to the position



Contact this candidate