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Customer Service Quality Assurance

Location:
Henderson, NV
Posted:
February 20, 2014

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Resume:

Cesar Perez

**** ******* ***.

Las Vegas, Nevada 89142

Phone: 702-***-****

E-mail: accq95@r.postjobfree.com

Objective

To get the opportunity to become a member of the company's staff, to gain job experience and learn life skills.

Seeking for a full-time entry-level position where I can maximize my customer service skills, training

experience, basic knowledge of computer programs, and offer quality assurance.

Summary of Qualifications

-Fluent bilingual Spanish and English

-Great communication skills with others-Responsible and Dependable-Very persuasive-Outgoing and Friendly -

Very good listener and easy to be taught-Great Attitude-Experienced with tourist and local customers

Experience

Busser July 2007 – Present

Room Service Las Vegas, Nevada

• Highly skilled in greeting guests, Fast paste as in working, Handling large amount of money, Also

handling credit cards

• In-depth knowledge of answering telephones in a suitable manner

• Comprehensive knowledge to make sure that all guest supplies are filled

• Proven record of inspecting dining room serving stations for tidiness and sanitation

• Able to ensure that special requests are lodged and passed to restaurant staff

• Proven ability to adjusts complaints of patrons and guests

Education

Las Vegas High School, Las Vegas, Nevada August 2004 - June 2008

College Of Southern Nevada, North Las Vegas, Nevada August 2010 - Present

Major: Criminal Justice

Volunteer Work/Community Service

Babysitting January 2008 - Present



Contact this candidate