MOHAMMAD T ROSHAN

**** ***** ***

HOUSTON-TX-77083

Cell : 281-***-**** (accpyb@r.postjobfree.com)

Objective: Seeking a Challenging and rewarding Position offering opportunity for career growth in

electronics and IT technology.

Summary:

Strong IT background includes hardware/software/network installation, configuration, troubleshooting

and maintenance

In depth knowledge of Troubleshooting technical problems occurring with Compaq/HP system, servers,

Workstations, Laptops, and Desktops and functionally recover defective Customer returned units of a

variety of models and configurations

Assisted and directed in coordinating activities within the operation and Assisted in training of new

associates

Build seeds, config, deconfig, servers according to Compaq configurations

PC assembly, Testing, and packing of different Compaq products

Actively participate in team efforts to resolve issues

.

Technical Skills:

Windows, MsOffice.

Hardware: Worked on most of Compaq/HP servers, Desktops and Laptops as a technician.

Customer Relation: Developed a successful, professional approach to providing top quality customer

service, consistently applying these principles:

Customer service orientation ensures PC users receive prompt, effective, and courteous service.

Demonstrated ability to independently recognize, isolate, and resolve complex technical problems.

Quickly learn new applications and communicate technical knowledge to end users at all levels

Experience:

Worked on mostly all kind of products during my career at Compaq/Hp mostly at the remanufacturing

side. Repaired new and Refurbished Computers at Compaq/HP since 1994 efficiently and proficiently,troubleshooting technical problems occurring with Compaq system servers, laptops and desktops. Most

of my jobs during my career were as a technician and my duties included diagnose, repair and test using

Compaq Diagnostics on different products. Also worked on building new Cabs according to customer

orders and testing. Also worked in different buildings at Compaq/HP Houston Assembling different

servers. Troubleshooting and repair experience with different models of Proliant Blade servers.

Employment History:

Fortune Rags (Supervisor) May 2011 to Jan

2014

Bright Star Healthcare 10/2009 to Jan 2011

Compaq/HP Houston-Tx 08/1994 to August 2009

Worked At Hewlett Packard as a Electronic Production Technician IV. My duties were troubleshoot and

fix different customer returned blade servers. In the past during my career at Compaq I worked on

Laptops, desktops and servers doing diagnostic, repair and testing.

Perform daily duties and responsibilities as a member of a production line

Assisted in training of new employees.

Rose Electronics Houston-Tx 01/1992 to 07/1994

Worked as a technician and duties included assembling and testing of different networking products like

routers, switches etc and troubleshooting different problems with these products.

Education:

Associate Degree of Applied science in Electronics Engineering Technology at NEC, Houston, Tx.

A+ certified Houston -Tx

Understanding Networking Fundamentals at Compaq Computer Corporation Houston-Tx

Manufacturing Basics

Status: US Citizen

Reference: Upon request

Contact this candidate