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Customer Service Assistant

Location:
San Diego, CA
Posted:
February 17, 2014

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Resume:

Samantha Jane King

**** ****** ****, *** ***

San Diego, CA 92108.

Cell – 619-***-****

Email – accpwb@r.postjobfree.com

Key Skills -

• • •

Personal Assistant Administration Secretarial

• • •

Databases Minute Taking Clerical

• • •

Customer relations Outlook Microsoft

• • •

Excel Manicurist Beautician

Employment

NOTTINGHAMSHIRE POLICE – 2002 – 2012

Personal Assistant

Working directly for the CRB (Criminal Records Bureau) Manager, My duties was to assist with their daily

requirements and schedules, taking calls and organising meetings, taking minutes. writing documents and

responding to emails on their behalf, investigating and researching databases and consulting investigation

teams with precise and relevant information,

CRB (Criminal Records Bureau)

My duties were to investigate the criminal background of applicants wanting to work in the public

sector. My investigations involved using PNC (The Police National Computer), and researching

specific police intelligent systems in relation to positions that involve working with both vulnerable

adults and children. The systems enabled me to look into the backgrounds of the applicants to see if

they were eligible for the positions they had applied for and that they did not hold a threat within

their duties.

CTO - (Central Ticket Office)

My duties were to process information from parking tickets, No insurance, Road traffic offences and

penalty notice disorders onto the forces database. I also made and received phone calls advising

offenders of their duties to settle their offence. Other duties included assisting the management to

schedule meetings take minutes of the meetings and process and send a copy to the relevant people.

NEXT PLC - (Retail), 2001 -2002

I was a shop assistant who dealt with customers face to face as well as by telephone, dealing with

their enquires and requests, Other duties included keeping stock supplies up to date, keeping the shop

floor tidy, till service, meeting and greeting and general customer service.

EDUCATION

• ADMINISTRATION NVQ II

Computer Literacy

Information technology

Copy typing speed skills

Text Processing part I & II

Audio transcription

• BUSINESS STUDIES

• INFORMATION TECHNOLOGY

• COMMUNICATION

• LEISURE AND TOURISM

• MARKETING IN LEISURE AND TOURISM

• 9 GCSES

• COSMETIC MAKE UP

• MANICURES AND PEDICURES

OTHER EDUCATION -

• MINUTE COURSE

• PNC

• HEALTH AND SAFETY

• FIRST AID

Additional Information -

I hold a full UK driving licence (clean). I am awaiting my California test.



Contact this candidate