Jennifer Henderson

**** ******** ***** *- **** Worth, Texas 76116-817-***-****-

accptm@r.postjobfree.com

Employment

Sprint: Fort Worth, Texas January 2013-May

2013

Technical Support Specialist

. Providing technical support over the phone in a high volume

call center. Checking for network outages in specific areas

that may interrupt data services. Providing an estimated time

of repair.

. Assisting customers with payments on their accounts as

needed. Assisting customers with the adding and removal of

services and or features, also helping with the navigation of

the sprint website, for self-service purposes.

. Daily and weekly quizzes to stay updated on new

product/services and new promotions.

Morris Real Estate: Fort Worth, Texas December

2009- January 2012

Office Manager

. Opening and closing the office. Printing and renewing leases

for said residents. Daily office operations, minor cleaning,

fax, print, scan, copy, using email, Microsoft, word and

excel.

. Performing walkthroughs to ensure that move outs are complete

and daily walkthrough of property to ensure all was in order.

. Attending and hosting monthly managers' meetings, Hosting and

attending quarterly crime watch meetings with Fort Worth

Police Department.

. Filing evictions, writ of possessions and attending court

proceedings. Sending out eviction, late and violation notices

accordingly.

. Applying for and obtaining City permits (water, electrical,

plumbing, and building) through the City of Fort Worth.

. Correspondence with company vendors( Leslies Pool supplies,

Office Depot, Iesi, Gold Landscaping, Sherwin Williams, Home

Depot) ect..

. Reporting weekly, daily reports to property manager.

. Collection of rent monies and deposits.

. Creating work orders and often corresponding with residents

on daily basis to assure that things are orderly and

comfortable.

B.G Personnel: Dallas, Texas August

2009- December 2009

Leasing Agent

. On call leasing agent for various properties as a temp.

. Assisting with daily operations of properties, mainly

consisting of answering phones and showing apartments.

Kohl's: Fort Worth, Texas

October 2007- January 2009

Customer Service Specialist

. Providing excellent customer service while implementing the

policy of YES WE CAN!

. Processing new credit accounts. Taking payments on accounts.

Checking out customers and also worked as extra help as

needed on floor.

. Processing returns.

Education _

Tarrant County College Fort Worth, Texas May

2007 - December 2012

Associates of Arts

. GPA 2.5

University of Texas at Arlington Arlington, Texas

January 2012- current

B.A. University Studies

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