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Customer Service Data Entry

Location:
Las Vegas, NV
Posted:
February 17, 2014

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Resume:

Eric Wright

**** ***** ******* **. *** Vegas NV *9129 973-***-**** accpno@r.postjobfree.com

Objective: Seeking a position as an Inventory/ Data Clerk

Material coordinator with 12 years of experience in receiving, distributing, purchasing and maintaining

multi-million dollar inventories. Exceptional clerical skills, with high attention to details, and outstanding

problem solving skills. Highly capable of office operations including all document procedures and data

entry. Possess Microsoft Office Suite skills, exemplary customer service skills and professional personal

appearance.

Work Experience

Inventory

• Completed audits on one percent of merchandise to insure accuracy for outbound deliveries

• Conducted various spot check inventories within warehouse to insure accuracy and reduce

shrinkage

• Supervised a team to maintain and conduct full physical inventories of a naval hospital and

twenty-one clinics affiliated with the hospital – Results within 3 years led to the relocation of

previously department assigned equipment and100% inventory accuracy which saved the hospital

over $80K

Data Entry

• Prepared and organized the shipping schedule daily for merchandise deliveries made to the

western United States, Alaska, and Hawaii

• Created a spreadsheet for display to inform Management and Associates of current inventory,

shrinkage, and accuracy performance-posted weekly

• Entered all information from trucking deliveries on spreadsheets

• Entered all information from customer discrepancies on spreadsheets for tracking

• Completed weekly loss and gain statements weekly to be submitted to the corporate office

• Daily updated the Defense Medical Logistics Supply Software for new equipment, disposed

equipment, and equipment transferred due to loan or test and evaluation

Administrative/Customer Service

• Investigate and resolve all discrepancies submitted by receiving stores

• Communicated with stores via email and telephone to gain information and insure a satisfied

resolution.

• Communicated with warehouse supervisors to discover initial source, inform, and prevention of

discrepancies

• Provided information and advice on designs, testing, production, procurement, supply, operations,

repair and disposal of equipment.

• Actively assisted Bio-Medical repair in the revision of equipment maintenance programs,

production, operational and maintenance requirements.

• Coordinated and represented the Materials Management Department for quarterly held command

supply meetings.

• Contact for after hour purchasing of equipment on emergency basis.

Supervision

• Trained inventory team for inventory and customer service procedure in the warehouse

• Provided leadership, instruction, and supervision of 5 personnel in equipment team on the

technical review of new equipment purchase request, loaner, and test and evaluation equipment.

• Supervised a crew of 25 for leadership and instruction of property disposal regulations, ensuring

the screening and proper disposal method equipment

• Supervised a crew of 30 in daily operations, including evaluation and discipline – efforts led to

the 100% inventory accuracy, high morale within department and command, increased promotion

rates, and higher employee retention.

Employment History

• 01/2013 – 11/2013 Customer Service and Loss Prevention, OfficeMax PowerMax, Las Vegas,

NV

• 07/2010 – 12/2012 Master Barber, Exclusive Styles, Union NJ

• 04/2007 – 05/2010 Equipment Control Specialist, Naval Medical Center, San Diego, CA

• 08/2001 – 04/2007 Storeroom Supervisor, United States Navy

Education & Training

• United States Navy Specialized Training: Leadership, Diversity, communication, Data Entry, and

Inventory Control Systems

• Completed 91 Semester Units in BS Business/Project Management, University of Phoenix, Las

Vegas, NV

HONORS AND AWARDS: COMPUTER

SKILLS:

Good Conduct Medal, 2006 Microsoft Word

National Defense Service Medal, 2001 Microsoft Outlook

Global War on Terrorism Expeditionary Medal, 2003 Microsoft Excel

Global War on Terrorism Service Medal, 2003 Microsoft PowerPoint

Sea Service Deployment Ribbon, 2003

Personal Traits

Excellent interpersonal skills

Highly motivated

Maintain a “can do attitude”

Military groomed professionalism

High standards for appearance.

References available upon request.



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