Jorge Cabral

QA Analyst at Gamestop

accpgf@r.postjobfree.com 003*********** 003***********

Summary

An experienced Automation developer currently studying Software Development

Specialties

Programming: C#, C, VB, VB.net, CSS, HTML, Multimedia

Databases: SQL, Oracle, MSAccess

Testing: Microsoft Test Manager, Quality Center, ClearQuest, Qmetry,

Selenium

Other: XML, ClearCase. Office Suite, Fogbugz, Autocad and Solidworks

Languages: English, Portuguese, Afrikaans

Experience

QA Analyst with GameStop Ireland, Dublin

May 2013 - Present

. Functional testing in an e-commerce environment.

. Creating Automated Procedures in C# and SQL to save Test Results.

. Documentation of issues through the use of procedures, analysis and

execution of software plans

. Development of requirement document templates

. Development of Test Cases

. Working with development teams to resolve issues.

. Testing Test Tools to implement into QA Department which included

Selenium for recording steps or hardcoding.

. Studying new tools and new projects with Pluralsight which include (c#

fundamentals, Automated Testing with Selenium)

. Attending SoftTest seminars (Agile Testing and Test Automation in

Dublin)

. Training and Development of Training Documents for store managers and

associates.

. Responsible for Testing projects which included Web in Store, and

Loyalty card.

. Full responsibility for the new Apollo Testing Project where a team of

7 people will be involved.

. Validation of bugs created in MTM and reports of all tests performed

by the people in my team, as well as creating UAT cases, guides and

constant communication with developers to solve all issues.

Senior QA Engineer / Automation with Aspect Software, Galway

April 2011 - April 2013

. Functional, localization and automation testing.

. Documentation of issues through the use of procedures, analysis and

execution of software plans

. Communication with the development engineers in the report of issues

that were documented through the use of specific software.

. Working with development teams to resolve issues.

. Started as a QA engineer and promoted to Senior QA Engineer after 5

months and automation after 1 year.

. At the present I am working with the Automation Department in

developing an automation tool in C# for all our software as well as

taking on a position of Team Lead on small projects.

. Creating new test cases and improving the existing ones as well as

deleting obsolete test cases.

. Refactoring previous code for optimization of execution.

. Development of implementation guides.

Application Support Analyst with Pocket Kings, Dublin.

April 2010 - January 2011 (Fixed Term Contract)

. Assisting online poker players with various technical issues that

could arise while playing online.

. Other activities included verifying if the bug reports were really

bugs or just a simple setup error.

Technical Support Analyst with Sykes, Shannon.

January 2010 - April 2010 (Fixed Term Contract)

. Assisting Sony Computer users various technical issues that could

arise on their laptops. Most of these issues were software related and

it was necessary to assist in its setup. If the issue was hardware

pickup was arranged

IT Technical Support Specialist with Siemens Nokia Networks, Cork.

2008 - 2009 (Fixed Term Contract)

. Assisting Siemens-Nokia-Network employees with various software and

hardware issues, as well as working with Windows Active Directory.

Some of the software in which support was provided was Lotus Notes,

VPN as well as all Standard Office Applications.

. During my stay I developed a small tool for the standardization of

ticket creation in Visual Basic and Access.

Field Support Level II and III with Logica CMG, Portugal.

2007 - 2008

. Assisting the users of the electric company in Portugal (EDP) with

hardware and software issues.

. The team was divided in sectors in which I was responsible for the

centre-north Portuguese zone with approximately 450 users.

. When the issue could not be resolved remotely it was necessary to

drive to the users' location and resolve his issue.

. Some of the software in which users required assistance was Windows,

Office, VPN, CAD, etc.

. It was also necessary to assist other teams in configuration of

networks, routers and backup robots.

. Training was given to the new users as well as the rollout of the new

images (using Ghost) and new POS machines

Software Developer - Tester with CFPIMM, Portugal.

2005 - 2007

. Development of an application in Visual Basic with SQL to manage the

process of manufacturing furniture and its costs.

. A warehouse application was created as a module that could be

connected to the main project to control the purchase of new materials

as required. The testing of the application was done while developing

the application analysing the data inside the database as well as

comparing it to the results on the screen.

. These applications were tested manually, and verified if all data was

correctly displayed as well as saved in the database tables as this

could deliver incorrect values.

. Training in the application was delivered to all the users of both

applications.

Software Developer & Tester / IT Support / Trainer with JCAI, Portugal.

1997 - 2005

. Owner and manager at a small computer retail store where the following

tasks were performed: Sale, upgrades and problem solving in

Hardware/Software related issues. Setup of architect offices,

warehouses and normal retail offices including the network setup and

maintenance. Development of custom built applications including

inventory and bookstore applications which need to be checked for all

bugs and saved data. Training in C++, C, Visual Basic, Access, Office

Applications, SQL, CAD, English and Windows was given as well.

Certified Computer Trainer / Team Leader with DataViseu, Portugal.

1993 - 1997

. Teaching computer courses in Windows, Office, DOS, Computer Languages

(C++, Basic, Visual Basic) as well as Databases.

. During my time there I developed 2 manuals to be used as study guides,

one for ACCESS and one for Superbase.

. Promoted to Team Leader after 1 year where all necessary subjects and

issues where discussed in weekly meetings.

Education

Open University, Lisbon, Portugal

Engineering in Software Development, 2009 - current

Areas Studied

. Programming and web design (Java, C, C#, C++, VB.net, JavaScript,

HTML), Computer architecture and databases, System Administration

Hobbies

I have a keen external interest in computing and all new technologies

derived from IT, nature walks, Logical games, painting, Photography and

playing poker with friends.

Certifications

Detail Dates

Certified Trainer 2006

SQL 2005

Production Management and Costs 2005

WebSites 2004

Industrial Costs 2005

Microsoft Certificates for SQL, Windows 7, 2010

Security

Skillsoft Certificates, Multiple IT 2009

subjects

Pluralsight - Various 2013

References

Available upon request

Contact this candidate