DUK POUDEL

**** ********* **** • Lakewood,oh ****7

Phone 216-***-**** • E-mail accp77@r.postjobfree.com

OBJECTIVE

To obtain a Customer Service Representative position

EXPERIENCE

Caregiver - Cleveland, OH 01/10 - 12/12

• Provided companion care for two elderly family members

Pull-A-Part Salvage Yard - Cleveland, OH

Yard Worker 08/09 – 12/10

• Scanned and inventoried merchandise; Processed automobiles

River Valley English Secondary School Madanpokhara, Damkada, Palpa

Teacher 05/06 – 10/08

• Taught English to 250 students in grades 1-8

• Prepared daily lesson plans for teaching; performed evaluations on all students

Pancha Oti English School Jhapa, Nepal

Upper In- School Resource Teacher (UISRT) 08/95 –

05/06

• Taught English and social sciences to over 300 students (K-10 th grade) daily

• Promoted from general teacher to UISRT

• Implemented new training to staff; observed and evaluated the performance of

teachers in their classrooms; Assisted the Head Master in daily operations of the

school

EDUCATION AND TRAINING

Metro Health Main Campus Cleveland, OH

Patient Access Specialist Internship 10/13

Cuyahoga Community College Cleveland, OH

Completed Patient Access Specialist Training 07/13

• Electronic Medical Records, Medical Terminology

Vocational Guidance Services Cleveland, OH

Completed Clerical Training Program 06/13

• Type 40 WPM

Certification of Completion in Computer Training 10/11- 02/12

• Microsoft Office; Word, Excel, Outlook

University of North Bengal Bengal, India

B.A in English 05/04

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