Objective

Seeking a position in a setting where I can utilize my skills in patient

care coordinating, office administration, and marketing to provide high

quality service and enhance the efficiency of a health care facility.

Experience

Surgery Consultant/Scheduler

2/2013- Present

Ambay Plastic Surgery

n Assists all patients through the healthcare system by acting as a patient

advocate and navigator.

n Following prospective patients through the process- initial patient

intake, procedure education and following through to ensure "sale" is

complete

n Consult with patients regarding procedures, pre-op/post-op instructions,

answering all final questions they may have prior to procedure

n Maintain physicians schedule along with out patient surgery center

scheduling of patient surgeries

n Coordinating continuity of patient care with external healthcare

organizations and facilities

n Accounts payable/receivable, monthly financial reports and budgets

n Facilitate monthly marketing campaign- creating and purchasing

radio/television spots

Office Coordinator

2/2013- Present

360 Dermatology

n Assisting Front/Back office staff as needed- Scheduling appointments,

answering multi-phone lines, cleaning exam rooms, setting up procedure

trays as needed

n Provide excellent client service and ensure all patients are well

attended

n Maintain and operate EMR and oversee billing system

n Provide office manager with support for training of new hires, work flow,

and office environment

n Obtain insurance referrals and authorizations

n Coordinate the patients care with pharmacies, insurance companies and

other healthcare providers in the community; ensuring patient information

is sent and received to continue the proper treatment of each patient

n Marketing strategies and design for monthly print ads

Executive Administrative Assistant

7/2007- 1/2013

Withum and Company

n Primary contact for national accounts regarding media buy orders and

program production

n Investigate and resolve wide-array of production challenges, ensuring

timely solution so air date is met

n Overseeing the performance of office duties including answering phones,

scheduling appointments, maintaining schedules of directors

n Weekly excel spread sheet for each individual project to maintain cost

effectiveness

n Client invoicing and monthly collections

Education

Rasmussen College

2010- 2013

Bachelors of Science in Health Administration

Keiser University

2009- 2010

Associates of Science in Medical Coding and Billing

Sickles High-School 2007

Skills

Working knowledge of medical terminology CPT/ICD9, Insurance coding and

billing, Excellent public relations/communication and organizational

skills, attention to details, enjoy building relationships with patients,

High workload capacity with ability to multi-task, Adapt quickly to new and

evolving work environments, positive and enthusiastic team leader.

References

Ambay Plastic Surgery

Dr. Raj Ambay 608-***-****

Kathy Dailey- 813-***-****

360 Dermatology

Jennifer Walsh 630-***-****

Withum & Company

Sheila Withum 813-***-****

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