RESUME

ANKITA SINGH

A-** E-mail:- accp08@r.postjobfree.com

Naya Bans, Gali No. 1, Sect-15,Noida Mob. : 888-***-****/750-***-****

Aim:

A keen learner with strong analytical & problem solving skills abilities teamed

with

Effective Communication.

STRENGTH

Excellent aptitude with strong communication skill willingness to learn self motivated good

thinker and always stretching to become better.

Career Abstract:

A competent professional with over 2years of qualitative experience in Customer

Relationship Management.

Presently working as a C.C.E (BANKING) for EXL SERVICE LTD...

Worked with AEGIS BPO LTD in Noida from APR 09 MARCH 2011 as a c.c.e.

Career Highlights:

EXL SERVICE LTD. may 2011 to till date..

Profile:

Taking repose Clint mails

We Work on live customer Account and identify the Fraud which take Place on

Debit, Credit And saving Accounts. We create shell cases for further

investigation Team to work and Provide Provisional Credit to the Customer to

Avoid customer inconvenience Due to fraud.

Doing online transaction related to Customer Account…

Achievements:

• 5 Times Big STAR of the Month’(AEGIS BPO LTD )

• 1 Time best performer of the Year..(AEGIS BPO LTD)2009-10

• Best new Team member of the may-june (EXL SERVICE LTD).

Academic Credential:

•

• 10th From U.P BORD 2002

• 12th From U.P BORD 2004

• BA From KANPUR University 2007

VISION: To be make bright future in esteem Organization

Personal Details:

Date of Birth 18rd -APR-1988

Nationality Indian

Location New Delhi/NOIDA

Marital Single

Father’s Name Mr. Dilip Singh

Language Known English, Hindi,

Current CTC Rs. 1,80, 000 PA

Place

Date (Ankita singh)

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