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Customer Service Medical Assistant

Location:
Houston, TX
Posted:
February 14, 2014

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Resume:

Monica Major

*** ******* ******* **. #****, Houston, TX 77090

Mobile: 281-***-**** Email: accojc@r.postjobfree.com

Objective:

To secure a professional Medical office position in a reputable medical facility where I

can continue to develop and enhance my hands on skills and knowledge.

Education:

Lone Star College Major: Registered Nurse

GPA: 3.9 January 2011 - current

MedVance Institute Houston, TX Major: Medical Assistant

GPA: 3.8 Honor Roll Graduation: November 2010

Carl Wunsche Sr. High School Spring, Texas

Graduation: June 2009 GPA: 3.0

Skills & Certifications:

• Proficient with Medisoft, Telephone Etiquette, Scheduling patients charting, phlebotomy,

injections, triage, specimen collections, Usage of EMR,

• insurance verification, EKG, CPR, Direct care of consumers/clients, documenting of all

records

• Transport Clients to and from their desired destination, Companion Care CAN

experienced with Home Health Agency

• Computer: Microsoft Word, Excel, Outlook, PowerPoint, E-mail, Internet

Experience:

Caregiver September 2013

Cameo Caregiver Houston, TX

Alzheimer’s and dementia care

Companion Care

Assistance with errands and appointments

Care for Clients receiving hospice services

Light Housekeeping

Meal Preparation

Medication Reminder

Personal Care

Sitters for Clients in Hospitals or Care facilities

Post – Surgery Care

Hostess July 2011 – 2012

Chili’s Bar & Grill Houston, TX

• Greet guests with a warming and welcoming voice

• Assist Servers with all their guests

• Help servers’ carry-out food to the guests

• Keep restaurant foyer clean; sweep, clean doors, roll kids menus, clean lunch menus

• Help maintain restroom facility throughout shift

Direct Care Staff July 2011 to July 2011

American Community Living Spring, TX

• Assist with daily living skills

• Integrate individuals into the community, implementing recreational activities within their

home and community

• Transportation to and from community activities and appointments

• Perform administrative duties, including accepting/delivering accurate messages, filing, etc.

• Supervises, assist and trains consumers in self-care and independent living skills including

bathing and all areas of personal hygiene.

•Assist consumers in food shopping, preparation, serving, cleaning and care

Of home, laundry/ menu planning and implementation

• Documents consumers progress and other necessary documentation

Medical Assistant April 2011 to June 2011

Advanced Internal Medicine Houston, TX

• Greet patients

• Check patients in/out of the EMR system

• Document/Record patients’ demographics, blood pressure and temperature into EMR

System for doctor

• Perform EKG’s on all new patients

• Verify patients insurance

• Clean and assign rooms to patients for doctor

• Fill in and complete doctors’ orders such as Lab Corp. forms.

Team Member September 2010 to October 2010

N8 Touch Massage Therapy Humble, TX

• Body by laser treatments for weight control, assess patients to any treatment

Equipment, Marketing skills and strong customer service skills

• Ensure customer satisfaction and that the treatment equipment was working correctly

Medical Assistant- Externship September 2010 - September 2010

North Cypress Medical Center Cypress, TX 77429

• Triage patients, answered multi-line phones, interviewed patients

• Record daily sheets, updated charts, scheduled appointments, verified

• Insurance, collect payments, explained doctor’s procedures, prescriptions and/or diets

• Assisted with injections, phlebotomy, rooming patients

• Some collections; strong customer service

Day Shift Team M November 2009 to January 2010

Taco Cabana Spring, TX

• Customer service skill, greet customers; great people skills

• Managed daily transactions, maintained area, cashiered, end-of-day procedures

• Manage complaints, learned to work with a demanding clientele, fast 10-key

References: Available Upon Request



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