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Customer Service Data Entry

Location:
Houston, TX
Salary:
38,000
Posted:
February 16, 2014

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Resume:

Debra A McBen

Houston, TX *****

832-***-****

acco9j@r.postjobfree.com

Objective A clerical position in a fast paced environment

Excellent Organizational Skills Release of Information

Skills

• •

1. Customer Relations Skills 1. Payroll

2. Computer Proficiency 2. Scanning

3. Data Entry 3. Filing

Computer: Microsoft Word, Microsoft Excel, Access, ADP payroll, Customer Service

1.

and Collections

2013 Present

Experience Release of Information Coordinator

Mental Health and Mental Retardation, Houston, TX

Under the general direction of the Director of Medical Records this

position is responsible for Release of Information (ROI) in

Central Medical Records. Represents Agency in court in

response to a court subpoena or court order. Performs related

records functions including retrieving consumer charts, copying,

tracking, data entry and filing. Provide release of information

training to service units. Screens release of information requests

for release of information requirements and verifies proper 2000 to 2013

authorization. Assists with the development and review of

Agency Records Administration Policy and Procedures.

Health Information Technician

Mental Health and Mental Retardation, Houston, TX

Processes and organizes medical records for offsite storage. Filed,

organized, verify and maintains records pertinent to their location and

maintenance. Produces periodic reports as requested. Entered data into

computer software. Scanned closed records to agency intranet. Performed

other general clerical duties. Assisted in ordering supplies, Release of

Information and payroll for department. Back up telephone and represented

the company in a professional manner.

Accomplishments:

2. Created, organized, and set up database for scanning documents

for department

District Technical Support Specialist 1990 2000

H&R Block Tax Service, Houston, TX

Responsible for printing checks for district, comprising check register for

region, IRS correspondences, compiled, ran and dispersed all reports for

office managers, correcting databases for district, performed duties as

instructed, supervised employees for record and documentation storage and

retrieval, mailing outgoing mail. Facilitator for major clients and H&R

Block, retrieving and faxing records and documentation for agreed policies,

downloading the database, issuing programs to outline offices and

implementing system updates and enhancements for district databases.

Installation of network systems and cabling. Trouble shooting hardware and

software problems for entire district.

Diploma 1987

John H. Reagan High school, Houston, TX

Furnished on request.

References



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