Maria Theresa (Tess) Inductivo-Soto

===***** Rolling Stream Dr Tomball TX 77375 512-***-**** (H) 832-301-

**** (C)

Email: acco94@r.postjobfree.com

Summary

Experience in credit services. Highly proficient in processing and

updating consumer's credit file. Ability to perform functions related to

mixed files, legal, consumer affairs and fraud. Familiar with other

credit reporting functions (i.e. disclosure,CDV processing, amended

copies and maintenance). Has a strong complex problem solving, strong

investigative skills, high level of detail orientation, and strong

critical and analytical skills when interacting with clients. Demonstrated

proficient in reading credit report. Has Leadership skills to instruct,

guide and assist others. Able to work hours in addition to regularly

schedule hours as required by management. Proficient in online combines

and database scans. Proficient in ACRO. Proficient in work flow

functionality. Proficient with E-Oscar formatting and database

operations. Self motivated and professional. Develop creative solutions

and implementing objectives decision making. Maintains positive attitude

and works hard to build team relationship.

Highlights

. Equifax Policy & Procedures * Detail Oriented

. FCRA 2013 Certification * Analytical

. Excellent in time management * Energetic

. Reliable * Customer Service oriented-

focused

. Friendly * Dependable

Awards/Training/Certification

Applause Award for high production cases closed

FCRA Certification 2013 -passed

Code of Ethics Training-completed

Knowledge of AWD/ACRO/ACIS software/Outlook/

WORK EXPERIENCES:

The Marker Group

15103 NW Freeway

Houston Tx 77058

Expediter

01/21/14 to current

1. Send letter of request and follow up in reference to legal request

for medical records and inventory billing statements per legal

request.

2. Send Preservation letters.

3. Scans documents and burn CDs for legal purposes.

4. Assist in the prepayment invoices.

5. Assist in the preparation of legal documents for legal cases.

6. Perform other duties as required faxing,copying and other duties given

by my Manager.

Equifax

652 North Sam Houston Pkwy

Houston TX 77056

Credit Industry IV/Production Support Specialist

03/19/1996 - 05/20/2013- 1-800-***-****

RESPONSIBILITIES :

1. Obtains up-to-date credit history and related data by written

verifications with credit grantors, employers, credit bureaus, court

houses and consumers.

2. Using established guidelines, reviews credit reports, and or/special

member requests when determining data to be verified and updated.

3. Responsible to ensuring one accurate file for every consumer in the

ACRO database.

4. May access credit files from other vendors' systems or contact other

credit bureaus as well as the internet for additional consumer data.

5. Investigate items in the consumer's file in a timely manner. May

perform file maintenance functions such as adding, deleting, or

updating information on the system.

6. Upon completion of the verification process, initiates amended copies,

member copies or consumer communications to be sent.

7. May assist with specialized management reports, case analysis for

management and legal.

8. Adherence to company policies and procedures and to applicable fair

credit reporting and other related applicable laws & regulations.

Twelve Oaks Hospital

Houston TX

Billing Department

Billing Clerk

06/1994- 01/1996

RESPONSIBILITIES :

Bill medicare, medicaid and other private insurance of patients.

Process and resubmit denials with proper documentation and codes..

Electronically file claims, follow-up and make calls.

EDUCATION:

Centro Escolar University -1974 - 1975- Medical Technology

Jose Rizal College-1978-1982

Manila, Philippines

Bachelor of Science major in Economics-graduated in 1982

Tri-State University - 1993 - Bachelor of Science Computer Science

1st Semester only

Angola, Indiana, USA

REFERENCES:

1. Nita Taboy Dir Tri-State Univ -Retired 623-***-****

2. Remy Ganzon Midwife 832-***-****

3. Rose Lim Retired Nurse 281-***-****

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