Ramkumar Arunamoorthy

** ****** ********

Toronto, Ontario, Canada M1J 1V7

Mobile: +1-647-***-****

E-mail: acco5k@r.postjobfree.com

Date: 2/16/14

Recruiter

Dear Sir/Madam,

I am pleased to enclose my resume to you for the position of ‘Mainframe QA Analyst’.

The enclosed resume will testify to my career successes and solid commitment towards my engagements. I

possess 5 years of work experience as Business Systems Analyst, Software Developer and Support

Engineer in Information Technology arena under Banking and financial Domain. During these years I have

developed a high passion towards professionalism and have achieved a good technical exposure in different

technologies. Some of the significant accomplishments of my profile are as below.

• Completion of Business Analysis Assessment at Larsen & Toubro Infotech.

• Team Performance Award for two consecutive years as a Software Engineer

• ‘Mainframe Technology Specialization Topper’ at Larsen & Toubro Infotech

• 3 Years of Experience with Mainframe Applications.

• Strong Technical and Business Domain experience in Banking and Financial Domain.

• IIBA Certified Full time Post Graduation in ‘Information System Business Analysis’.

• Working in Data Analysis.

• Strong experience in domains such as Banking and financial, Cards Domain, VOIP and Networking.

I have consistently maintained a professional and kind demeanour when dealing with customers. In my

previous position I was leading a team of software engineers and have received many customer

appreciations about my prompt and effective solutions. I have received the ‘Best Team Performance

Award’ consecutively for two years for providing effective solutions for Nets Denmark (Nordic provider of

payment-, cards- and information solutions).

I would be a best fit for this position as the combination of my educational background, work experience,

and training qualifies me for consideration for the position of ‘Mainframe QA Analyst’ with your

organization.

Thank you for taking the time to review my application. I look forward to speaking with you soon about

how I can contribute to the positive and exciting environment in your team.

Yours Sincerely

Ramkumar Arunamoorthy

Business Analyst/Business Systems Analyst/IT Analyst

Email: acco5k@r.postjobfree.com

Mobile: +1 - 647 -739-5094

OBJECTIVE:

To obtain the position as ‘Mainframe QA Analyst’ where my skills, experience and qualifications can be fully

utilized towards the growth of the Organization, which I join.

HIGHLIGHTS OF QUALIFICATIONS:

• Total 5 years of experience in Information Technology arena performing the role as Business Analyst and

Software Engineer involving in complete SDLC Process.

• Completed IIBA certified 1 Year full-time Post Graduation course on ‘Information Systems Business

Analysis’.

• 4 Years of education in Bachelor of Information Technology Engineering.

• 3 Years of Experience in core Banking and Financial Domains for major clients such as CITI Bank, Barclays

Bank, NETS Denmark with Mainframe Applications.

• Strong experience in Business domains such as Card Transaction System supporting AMEX, VISA and

MasterCard transactions in Denmark.

• Experience in creating effective Business and Technical documents such as Requirement Management Plan,

Project Vision, Business process Flows, System domain Modeling, Use Case Model and Specification,

Page 1 of 7

Name: Ramkumar Arunamoorthy Address: 36 Belyea Crescent

Email: acco5k@r.postjobfree.com Scarborough, Toronto, Ontario

Mobile: +1-647-***-**** Postal Code: M1J 1V7

Business and System Rules, Conceptual Data Modeling, Logical Data Modeling and User Interface

Requirements.

• Experience in creating Data Analysis, Data Mapping, Test case scenarios, Test Reports and User Acceptance

Testing.

• Completed Associate Developer - IBM Websphere Studio certification from IBM.

• Knowledge on foundations of Master Data Management and IT Project Management .

• Proficient in Computer Applications, Networking and Presentation Skills.

• Have good analytical, organizational, problem solving, interpersonal and communication skills.

TECHNICAL EXPOSURE:

MS office Suite, Microsoft Visio, Microsoft Project 2010, Balsamiq, BizAgi, Process

Business Analyst Tools Maker, Visual Paradigm, Axiom, Rational Requisite Pro, WBS Chart Pro, UML

Diagrams

TSO/ISPF, File-aid, Endevor, Autosys, Mercury Quality Centre, IBM DB2 Control

Centre & Perforce, Net- Express, Mainframe Express, Revolve,

Mainframe Applications

QMF, OPC, Beta92, XPEditor, Advance Query Tool (AQT), Data manager,

Application Lifecycle Management (ALM), Toad.

Microsoft Windows XP, VISTA and 2007, 2008, FOSS Operating Systems, IBM

Operating Systems

OS390.

HTML5, CSS, Windows Batch Script, Mainframe Applications (JCL, COBOL,

Coding & DB Languages

VSAM ), SQL, Basics of programming languages such as C, C++, Java

Databases MS Access, DB2, VSAM

Special Skill Troubleshooting windows operating systems, Virus Removal Techniques.

R

CERTIFICATIONS & AWARDS:

• IIBA Academic Diploma in ‘Information Systems Business Analysis’

• Business Analyst certification conducted by L&T Info Tech

• Mainframe Technology Specialization Topper at Larsen & Toubro Infotech.

• IBM Associate Developer - IBM Websphere Studio Application.

• Dean’s Recognition Certificate for the 2012-2013 from Centre of Construction and Engineering Technology.

• Best Team Performance Award – for two consecutive years from Larsen & Toubro Info Tech.

• Student Leadership Academy Certificate at George Brown College for the year 2012-2013.

EDUCATIONAL QUALIFICATION:

• Information Systems Business Analyst (Post Graduate) with Honours at George Brown College, Canada.

Jan 2013-

Dec 2013

• IIBA certified Business Analysis Case Study for 500 hrs.

• Bachelor of Engineering in Information Technology (Under Graduate) with First Class Distinction at

Anna University, India. June 2004-

May 2008

ACADEMIC ACHIEVEMENTS:

• Student Leadership Ambassador 2013 from Student Leadership Academy from George Brown College.

Page 2 of 7

Name: Ramkumar Arunamoorthy Address: 36 Belyea Crescent

Email: acco5k@r.postjobfree.com Scarborough, Toronto, Ontario

Mobile: +1-647-***-**** Postal Code: M1J 1V7

• Student Ambassador for Centre of Construction and Engineering Technologies 2013 at George Brown

College.

• Mainframe - Technology Specialization Topper at LNT InfoTech, India

• Information Technology Engineering with ‘First class Distinction’ at University level.

• Top Ranker - in General Proficiency at Higher Secondary Board Examination.

• Have won many accolades in Paper Presentation and Quiz at Intra-College Symposiums.

TRAININGS:

• Completed Versant – English (US Based) communication Training.

• 3 Months of Extensive Technical Training in Programming Languages by Larsen & Toubro Info Tech,

INDIA.

• Graduated from Student Leadership Academy at George Brown College.

• Student Leadership Ambassador Training at George Brown College.

WORK EXPERIENCE:

Employer Name: Mishkat Consultancy Group Oct 2013 to Till

Date

Department: Office of Research and Innovation at George Brown College

Role: Business Analyst

Project Name: System Analysis of Policy Management Module – Governance Management System

Summary of Work:

The project is to complete the System Analysis of Policy Management Module for the Governance Management

System of Mishkat Consulting Group. The governance management system enables organizations to efficiently handle

their assets by enabling them to create policies and procedures related to their usage and link them to the risks

associated, root causes and their respective control measures. As a Business Analyst I had to develop the BA

Deliverables such as the Requirement Management Plan, Business Rules, and System Requirements, Use case

Specification, Conceptual Data Model and Data Dictionary.

Job Responsibilities:

• Analyze the Business Request from Industry Partners of George Brown College.

• Identify the Business Requirements from stakeholders using different requirement Elicitation techniques.

• Conduct workshops and technical Presentations for the Stakeholders.

• Perform various BA activities such as delivering Stakeholder Analysis Document, Requirement Management

Plan, Project WBS, Business Domain model &Process Flows, Systems Analysis and Domain model, Use Case

Specifications, Business and System Rules for the Business Requirements.

Employer Name: CRS Technology corp. Oct 2013 to

Till Date

Department: Office of Research and Innovation at George Brown College

Role: Business Analyst

Project Name: CRS: Innovation Concierge

Summary of Work:

The scope of this project was to create a project vision document to collect, analyze, and define high-level needs and

features of the Innovation Concierge system. Creating a stakeholder analysis document, identifying the individuals or

groups that are likely to affect or be affected by the Innovation Concierge platform, and examine their impact on the

project/product as well as the impact the project/product will have on them all.

Page 3 of 7

Name: Ramkumar Arunamoorthy Address: 36 Belyea Crescent

Email: acco5k@r.postjobfree.com Scarborough, Toronto, Ontario

Mobile: +1-647-***-**** Postal Code: M1J 1V7

Job Responsibilities:

• Analyze the Business Request from Industry Partners of George Brown College.

• Identify the Business Requirements from stakeholders using different Requirement elicitation techniques.

• Conduct workshops and technical Presentations for the Stakeholders.

• Perform various BA activities such as delivering Stakeholder Analysis Document, Requirement Management

Plan, Project Vision, Business Domain model &Process Flows,

Employer Name: Larsen & Toubro InfoTech

Role: Business Analyst

Project: NDS Infrastructure and Releases - Mainframe Project Oct 2011 to

Dec 2012

Client Name: NETS – Denmark

Summary of Work:

The Nets Denmark, Nordic Provider of Card Payments and solutions had to fix the bugs reported in the production

environment and as part of NDS Infrastructure and Releases, my prime responsibility was to do analysis for the

reported issue and provide solution to it and also to ensure that the implementation is successful in Production by

testing the fix in all sub regions of production. This includes issues created in the NDS system on the Infrastructure

side. We need to follow complete SDLC cycle for all the deliverables.

Job Responsibilities:

• Analyze Issues reported in Production on Card Transactions System of Nets Denmark.

• Create System Requirements, Use case specifications and System domain Modeling.

• Design Solution to fix the bugs reported in the production environment.

• Create Test case Scenarios, Test Reports and perform User Acceptance Testing.

• Member of Defect Prevention Group (DPG)

Project: NETS - Card Issuing Processing Systems (CIPS) - Mainframe Project Jun 2011 to

Sep 2011

Client Name: NETS – Denmark

Summary of Work:

The scope of the project is to analyze the Card Issuing system and I was involved in implementation of the Prepaid

Bus 01 -2011, U311202 - Nykredit Emergency Cards, As part of the Prepaid bus implementation new customers were

to be added into the Card Issuer Payment System which was implemented successfully. This project won the ‘Best

Team Award’ for the successful Implementation in production with no post-implementation defect.

Job Responsibilities:

• To analyze the Card Issuing system of NETS Denmark and to Implement the solutions for the issues identified

in production environment of the Prepaid Bus 01 -2011, U311202 - Nykredit Emergency Cards,

• Create System Requirements and perform Impact Analysis.

• Create Test scripts, Test cases and perform User Acceptance Testing.

• As part of the Pre-paid bus implementation new customers were to be added into the Card Issuer Payment

System which was implemented successfully.

• This project won the ‘Best Team Performance Award’ for the successful Implementation in production with

no post-implementation defect.

Page 4 of 7

Name: Ramkumar Arunamoorthy Address: 36 Belyea Crescent

Email: acco5k@r.postjobfree.com Scarborough, Toronto, Ontario

Mobile: +1-647-***-**** Postal Code: M1J 1V7

Project: CITI - EBS Maintenance & support of Advance Lending System - Mainframe Project Sep 2010 to May

2011

Client Name: CITI Bank Singapore

Role: Software Engineer

Summary of Work:

This is basically a Project related to Advance Loan system (ALS) a product suite from Fidelity which uses Application

Programming Interface (API) & Remote Programming Interface (RPI) for customization of CITI Bank’s Loan

Product. The ALS is a Fidelity product is designed to handle the Retail Lending, after the loan initiation to final

closure with in-built capability to handle various customer servicing modules like flexible Billing / Accruals /

Renewals / Extensions. It is interfaced with host of other major systems to provide wholesome experience for the

customers.

Job Responsibilities:

• Provide support in terms of bug fixes to the Advance Loan system (ALS) a product suite from Fidelity which

uses API & RPI for customization of CITI Bank’s Loan Product.

• Customization of Financial modules to handle the Retail Lending, after the loan initiation to final closure with

in-built capability

• Handle various customer servicing modules like flexible Billing / Accruals / Renewals / Extensions. It is

interfaced with host of other major systems to provide wholesome experience for the customers.

• Provide BA Deliverables and complete Use Acceptance testing.

Project: Micro focus Migration Team – Mainframe Project Jan 2010 to Sep

2010

Client Name: Barclays Bank

Role: Business Analyst

Summary of Work:

This is a migration Project. Barclays Capital is migrating a part of their Prime applications to Micro focus Technology.

TMS (Trade Management System) & RGW (Remote Gateway) which are an integrated system meant for Trade

Management. Basically TMS- Prime Batch is a Major application of Barclays Capital. As an analyst and developer I

was implementing the migration project, which involved bug fix, compatibility fix and code changes for core TMS

application while moving to Micro focus Technology.

Job Responsibilities:

• Analyze the Existing Mainframe system used by the Barclays Bank.

• Migration of prime applications to Micro focus Technology which includes TMS (Trade Management System)

& RGW (Remote Gateway) which are an integrated system meant for Trade Management.

• As an analyst and developer I was implementing the migration project, which involved bug fix, compatibility

fix and code changes for core TMS application while moving to Micro focus Technology.

Project: Employee Payroll System Oct 2009 to

Jan 2010

Client Name: L&T InfoTech.

Role: Business Analyst

Summary of Work:

The work experience includes – Documentation, Design and Coding of Employee Entry Component and Salary

Calculation Components for the employees of L&T Info Tech, INDIA an internal Project. Applications include

Employee & Department Entry components, salary calculation and Payslip Generation Components for the

Employees of L&T Info Tech, INDIA

Job Responsibilities:

• Analyze the Existing Payroll system

Page 5 of 7

Name: Ramkumar Arunamoorthy Address: 36 Belyea Crescent

Email: acco5k@r.postjobfree.com Scarborough, Toronto, Ontario

Mobile: +1-647-***-**** Postal Code: M1J 1V7

• Documentation and development of Design and Coding of Employee Entry Component and Salary

Calculation Components for the employees of L&T Info Tech, INDIA an internal Project.

• Testing and Implementation of the project

• Support Post-Implementation Defects.

Employer Name: Cybernet Slash Support Jun 2008 to Sep

2009

Client Name: Vonage

Role: Support Engineer

Summary of Work:

The work experience includes most of the Business and technical support for the users of the Vonage services. We

need to identify the issues as Network, Computer and VoIP Device issues and provide solutions which could resolve

the issue. The primary task was to help the corporate customers to use the Softphones. We do provide them with

Remote support when the customer has trouble in accessing network to configure them for the VOIP device.

Job Responsibilities:

• To provide support to customers on VOIP devices, Softphones

• To analyze the technical Issues on Network and help the customer use the VOIP devices.

• Providing Technical and Customer Support on Networking and VOIP issues to US based customers.

VOLUNTEER WORK EXPERIENCE:

• Volunteer for 'To the Heart of Health' event at George Brown College, Canada.

• Volunteer for Student Life and Industry Liaison Office at George Brown College, Canada.

CASE STUDY PROJECTS: BUSINESS ANALYSIS (Post-Graduate Certificate)

Department: T405 – Case Study Project Mar 2013 to

Aug 2013

Project Name: Modernization of City of Toronto’s Building Department

Role: Business Analyst

Summary of Work:

The role in this project was to perform an end to end Business Analysis of the City of Toronto’s Building

Department’s existing system as a Case Study Project and Modernize the System with proposed changes by proposing

the possible automation solutions. The deliverables involved the new Process and procedures for the new proposed

system and the BA deliverables such as RMP, Business Rules, and System Requirements, Use case Specification,

Conceptual Data Model and Data Dictionary.

Job Responsibilities:

• Analyze the Business Request for the Case Study Project on Modernization of City of Toronto Building

Department.

• Identify the Business Requirements from stakeholders using different requirement Elicitation techniques.

• Perform various BA activities such as delivering Stakeholder Analysis Document, Requirement Management

Plan, Project WBS, Business Domain model &Process Flows, Systems Analysis and Domain model, Use Case

Specifications, Business and System Rules for the Business Requirements.

Department: T405 - Case Study Project Sep 2013 to Dec

2013

Project Name: Modernization of Pleasure Craft Licensing Process

Role: Business Analyst

Page 6 of 7

Name: Ramkumar Arunamoorthy Address: 36 Belyea Crescent

Email: acco5k@r.postjobfree.com Scarborough, Toronto, Ontario

Mobile: +1-647-***-**** Postal Code: M1J 1V7

Summary of Work:

The role in this project was to perform Business Analysis of the existing Pleasure Craft process and modernizing the

System with automating and reducing the tiresome process which are causing a lot of cost and efforts for the Pleasure

Craft Department. The key deliverables for this project was to define the new Process and procedures for the

proposed system and to provide the BA deliverables such as RMP, Business Rules, and System Requirements, Use

case Specification, Conceptual Data Model and Data Dictionary.

Job Responsibilities:

• Analyze the Business Request for the Case Study Project on Modernizing the Pleasure Craft Licensing

Process

• Identify the Business Requirements from stakeholders using different requirement Elicitation techniques.

• Perform various BA activities such as delivering Stakeholder Analysis Document, Requirement Management

Plan, Project WBS, Business Domain model &Process Flows, Systems Analysis and Domain model, Use Case

Specifications, Business and System Rules for the Business Requirements.

References available upon request

Page 7 of 7

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