Manager Customer Service
Resume:
Michael J. McSparrin
Clarion, PA 16214
H 814-***-**** C 814-***-**** acco4m@r.postjobfree.com
CAREER OBJECTIVE:
To obtain a position that utilizes my management experience allowing
me to foster company and personal growth.
EDUCATION:
INTERNATIONAL BUSINESS SEMINAR
Clarion University of Pennsylvania- Summer 1996
Met with top executives in major international corporations in Europe
Topics discussed include: Management Techniques, International
Relations, and Employee Training Programs
CLARION UNIVERSITY OF PENNSYLVANIA
Received Bachelor of Science Degree in Business Administration, May
1996
Concentration in Management
COMPUTER EXPERIECE: Microsoft Excel, Project, Word, PowerPoint, SAP
EMPLOYMENT:
REXAM Formally OWENS- ILLINOIS
Brookville, PA 15825
May 2006-Present
o Customer Service Manager
. Production scheduler and forecasting
. Work with corporate sales, scheduling, vendors,
manufacturing, and customers
. Responsible for overall customer satisfaction
(EH&S Manager
. Develop, coordinate, and implement all safety initiatives
Jan 2010 - Jan 2013
o Temporary Program Manager
. Managed multi-million dollar transfer of assets in and out
of the plant
May 2005-May 2006
( Finishing Department Manager
. Responsible for production, safety, quality and meeting
customer requirements
. Managed shift supervisors and the department engineer
. 5S and lean manufacturing
. Dale Carnegie course
OWENS ILLINOIS
Hamlet, NC 28345
Oct. 2001- May 2005
( Shift Supervisor
OWENS ILLINOIS
Brookville, PA 15825
July 1999- Oct. 2001
o Relief Foreman/Trained for production scheduling
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate