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Medical Assistant Customer Service

Location:
Houston, TX
Salary:
13hr
Posted:
February 16, 2014

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Resume:

Salome Amalia Gifford

***SW **Ave.

Miami, FL ***35

786-***-****

Objective

Seeking a position as a Medical Assistant where I can utilize all my knowledge and skills towards the growth of the

company as well as myself.

Work Experience

09/11-current Leon Medical Centers Miami,FL

Medical Assistant

• Vital signs, Ekg’s,ear lavages, injections, etc and administer medication indicated by PCP

• Revise charts and confirm appointments, reschedule labs, appointments, diagnostic studies.

• Make calls for results and other pt related need, like medications or refills.

• Wound care/urgent care experience from minor wound care to minor surgeries that MD would need

assistance with

• Take care of referrals sent by MD, from specialist appts. to DME services, to home health aid for pt.

• Currently using EPM and EMR programs for pt visits and charts.

• In charge of supply stock of nebulizers, canes, and walkers in our department.

04/04- 09/11 Nordstrom Miami, FL & Houston, TX

Sales Associate and Fragrance Specialist

• Stocking merchandise and provide excellent sales customer service

• Receive, unpack, store, check, and track merchandise for customers and for each department

• Mark items with identifying codes, such as prices, stock and inventory control codes

• Assist customers with any help they needed in picking best products

• Make sales, receive cash, check and other methods of payments bag; apply store credit cards

09/08-03/09 JM Mechanical Houston, TX

Receptionist/ Accounting Assistant

• Answering multiple phone calls, taking messages, and placing orders for workers on field

• Work on spreadsheets to label jobs and job information, to add new bids to program and keep

track of jobs awarded to company, find suppliers and add to list, etc.

• Called architects for bidder’s list and suppliers for quotes

• Entered/Posted invoices using QuickBooks program, check status on payment, looked up

customers, used QuickBooks to look for suppliers and update their information, Certificate of Insurance, etc.

• Add in reimbursements for technicians and subcontractor’s charges

04/08-04/09 Southmain Clinic Houston, TX

Medical Assistant

• Front desk job, checked in/out patients, made appointments, took cancellations (Made new charts)

• Verified insurances for pt visits (BSBC. Aetna, United, Molina, Medicaid,and a few others)

• Did basic medical procedures, vital signs, EKG’s urinalysis, strep throat check, finger stick for diabetes,

ear wash, pregnancy test etc.

• Wrote patient’s medical history, allergies, and medication currently taken.

• Called pharmacy for medications and corresponding refills

• Recorded immunizations and gave immunization needed, sports physicals, TXSTEP physicals.

08/04-09/05 Endocrine Medical Doral, FL

Medical Assistant/ Front Desk

• Checked in/out patients, made appointments, took cancellations, and scheduled special visits.

• Completed billing for various insurance companies (BSBC. Aetna United, Vista, Medicaid, etc.)

• Help MD with vital signs and passing pt to their respective rooms

• Wrote patient’s medical history, allergies, complaints, and medication currently taken

• Called pharmacy for medications and refills

• Called vendors to help with supplies and medication patients needed to treat their situation.

• Helped MD with injections on patients and other medical procedures.

Skills

Bilingual: can speak, read and write Spanish, and also read and speak a little French. Excellent typing skills. Able to

manage multiple phone lines. Computer skills in Excel Microsoft Work, Microsoft Word, Excel, Quick-books, and

Medisoft.

Education

2002-2004 Florida National College Miami, FL

Medical Assistant Diploma

2001 University Of New Orleans New Orleans, LA

Transferred credits to FNC

References

Available upon request



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