Edward E. Coan
Kansas City, Missouri
acco26@r.postjobfree.com
10+ Years' Mid to Senior-Level Marketing and Management Experience with
additional position roles and responsibilities in Human Resources, Day-to-
Day Operations, Administration, Project Management, Finance, and Business
Unit Intelligence/Analysis. Product management background with promotional
products and sports apparel. Master of Science with a concentration in
marketing.
. Proven business and marketing analytical track record resulted in
revenue growth and reduced costs through strong ROI, high customer
retention, budget and resource optimization, and developing new
business and market opportunities. Initiated profitable marketing
ideas from business metrics.
. Comprehensive financial management background in budgeting including
forecasting, payroll, accounting and bookkeeping, point-of-sale
operations, institutional investing, bank/SBA loans, capital
improvement projects, purchasing and inventory control, and internal
audit systems.
. Power skills include organizing people and projects, communicating,
presenting, public speaking, negotiating, writing, researching,
supervising up to 30 direct reports, change management, team building,
matrix management, and coaching/training.
PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS
Edward Coan M.S., Marketing Program/Project Manager, Kansas City, MO, 2008-
Present.
Key Assignments:
. Converted product and technical information into marketing/sales copy
for biotech company, resulting in new rollout campaign of marketing
communications materials.
. Implemented social media programs and campaigns and the conceptual
design and launching of new website for auto dealership. Headed up
project team that developed customized CRM system.
. Increased client base by 28% and seminar sales by 42% through writing
and managing online newsletters, brochures, flyers, website content,
direct mail postcards, social media pages, and display advertising for
small business consulting organization.
Chartwells (Compass Group), Marketing Manager, Manhattan, KS, 2007-2008.
Drove sales, improved margins and retained customers through advertising,
communications, sales promotions, pricing strategies, and merchandising for
K-State Student Union food service and hospitality contract. Oversaw team
of web designers, graphic artists, copywriters, social media interns, and
marketing professionals.
. Increased sales of catering events by 43% in one year by identifying
and developing new off-campus markets.
. Implemented email blast campaign to 20,000 on-campus customers that
yielded five times the typical response rate of direct mail.
Negotiated database purchases that improved campaign ROI and cut
costs.
Kansas Koyotes, Marketing & Sales Manager, Topeka, KS, 2006-2007. Generated
revenue through media partnerships, trade agreements, and advertising and
group sales for indoor professional football team and league.
. Promoted marketing benefits to targeted corporate sponsors that
resulted in an additional $152,000 for the SuperHoops Charity Classic
in just three-month span.
. Event management experience in venue selection and operations, media
coverage, food and hospitality, charity relations, and negotiating and
booking entertainment.
EEC Communications, Marketing and Business Analyst, Lawrence, KS, 2001-
2006. Provided wide-range of satisfied corporate partners, small business,
and nonprofit customers with integrated marketing communications as well as
business solutions/strategy and market research analysis.
. Conducted and wrote business analysis study on operations and staffing
needs of national bookstore chain that resulted in a wide-range of
cost savings.
. Produced recommendations for telecommunications customer satisfaction
and loyalty report, resulting in a 34% higher customer retention rate.
Business to Home Connections, LLC, Marketing & Operations Manager,
Lawrence, KS, 1999-2001. Created and implemented marketing plans and
standard operating procedures for B2B start-up that linked independent
contractors with employers.
. Formed corporate identity and naming concepts. Employer said: "The
slogan that Ed created was right on target in communicating our
overall brand message."
. Managed creative production of logos, taglines, newsletters, and web
content that contributed to improved ROI. Wrote and marketed
independent contractor promotional materials.
. Consulted principals on capital purchasing, institutional investing,
equity development, legal structures, and venture acquisitions.
Baldwin City Recreation, Executive Director, Baldwin City, KS, 1997-1999.
Douglas County Senior Services, Inc., Department Director, Lawrence, KS,
1995-1997.
EDUCATION
University of Kansas
Master of Science in Education (Marketing Concentration)
Bachelor of Science in Recreation Management
PROFESSIONAL AFFLIATIONS AND DEVELOPMENT
American Management Association
American Marketing Association
Technical Writing Certificate
Internet Marketing/Social Media Certificate
COMPUTER SKILLS
All Windows OS including 7
Microsoft Office Suite including Publisher; Constant Contact, Word Press,
Adobe Illustrator, and Corel Draw. Working knowledge of HTML and Microsoft
Front Page.