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Manager Customer Service

Location:
Houston, TX, 77084
Posted:
February 13, 2014

Contact this candidate

Resume:

Scott Zimmerman

Warehouse Supervisor

accnqo@r.postjobfree.com

Experience

Warehouse Supervisor at Drillmec Inc

July 2013 - Present (7 months)

Manage the warehouse services for retail support of our rigs and the refurbish of the rigs we manufacture. I

manage inventory, as well as 4 employees. This consists of pulling and packaging of inventory for shipments

to customers and the pulling of parts for the local refurbish jobs. I am experienced in Diapason as an EMS at

this company. Maintaining proper counts and making sure the inventory is accurate at all times. I manage

policies and procedures that affect the warehouse including safety and training of employees.

Owner at Zimmer DesignZ Airbrush Shop

2010 - Present (4 years)

Custom design airbrush shop. I am the owner and artist.

1 recommendation available upon request

Warehouse Manager at Rowan Companies, Inc.

June 2012 - April 2013 (11 months)

Manage the Americas Warehouse for a world wide drilling company

Lead, mentor, manage and guide the entire shipping and receiving process and all those associated with the

shipping and receiving department.

Identify employee’s skills and develop them by coaching and counseling employees on a regular basis.

SAP reconciliation inventory results on a daily, weekly, and monthly basis.

Validates shipment, receipt, and invoices for all product received and shipped.

Develop strong working relationships with internal and external customers.

Deliver timely communications on all issues including shipments, deliveries, equipment/service needs.

Manage all aspects of warehousing.

Maintain all record keeping utilizing the company’s data bases and systems (SAP).

Implement, support, and maintain operational procedures.

Work with other departments – production, customer service, purchasing, and fulfillment to ensure

coordination of all activities.

Direct and lead team to ensure shipments are received into inventory and processed per company standards;

ensures proper inventory management.

Conduct annual performance reviews and provide continual feedback on both positive and negative

performance.

Process weekly payroll; ensure records are accurate and aligned with company policies regarding overtime,

sick time and vacation time in SAP.

Performs other duties as assigned.

8 recommendations available upon request

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Electrical Warehouse Manager at Rowan Companies, Inc.

June 2008 - June 2012 (4 years 1 month)

Manage warehouse inventory, purchasing for Electrical Department. Set up databases to track inventory and

tracking of inventory at vendors for repair. Ordering of replacement parts for Rigs and to replenish stock.

1 recommendation available upon request

Northern Division Operations Manager at Priority One EMS

July 2005 - March 2008 (2 years 9 months)

Operations Manager for Northern Division of company. Opened the division on July 4th with 1 employee

and no calls. Within 6 months grew to 2 county 911 contracts, 30 employees, 3 stations, 6 Nursing Homes

contracts and approximately 400 calls a month.

Job responsibilities:

*Manage all operations

*PR

*Marketing

*Contracts

* Liaison between company and Nursing Homes/Hospitals

*Inventory management

*Order supplies

*Ensure all operations stay within state regulating agencies standards

*Scheduling

* Respond to County emergencies when extra man power is needed

Station Captain at GoldStar EMS

January 2001 - June 2005 (4 years 6 months)

Station Captain - scheduleing, 911 contracts, marketing, manage all EMS activites for the county

Projects

Warehouse Organization and Inventory Database.

August 2009 to Present

Members:Scott Zimmerman

Organize inventory and develop inventory management database for Rowan Companies Electrical

Warehouse.

System developed in ACCESS. The database was made with a user interface and push buttons to be user

friendly. All warehouse functions were taken care of in database (shipping & receiving, inventory

management and search functions)

Develop Northern Division

July 2005 to Present

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Members:Scott Zimmerman

Open northern division of company. Developed customer base and contracts for business.

Within 6 months the below was achieved:

*From 0 calls to 400-500/month

*From 1 employee to 30

* From 1 truck to 4

*1 hospital contract

*6 Nursing Home contracts

Skills & Expertise

Microsoft Office

Microsoft Excel

Customer Service

Inventory Management

Offshore Drilling

SAP

Team Leadership

Purchasing

Materials Management

Inventory Control

Windows 7

Records Management

Troubleshooting

Risk Assessment

Petroleum

Drilling

Logistics

Operations Management

Payroll

Time Management

Invoicing

Onshore

Safety Management Systems

Project Planning

Root Cause Analysis

Oil/Gas

Supervisory Skills

Materials

Team Building

Procurement

Process Improvement

Electricians

Quality Assurance

Strategic Sourcing

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Outlook

Management

Oilfield

Warehouse Manager

Leadership

Rig

Shipping

Well Control

Human Resources

Contract Management

Warehousing

Inspection

Process Scheduler

Oil

Accident Investigation

Supply Chain Management

Education

Langham Creek Highschool

1986 - 1990

Houston Community College

Emergency Medical Technology/Technician (EMT Paramedic), 1992

Activities and Societies: NREMT-P, ACLS, PALS, BLS, ALS, BTLS,

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Scott Zimmerman

Warehouse Supervisor

accnqo@r.postjobfree.com

10 people have recommended Scott

"Scott is a well organized designer, he came up with the perfect sketches for the art work i was looking for

and when they were painted on the Pc i order i was more than satisfied, and i have more work that i will

gladly send his way."

Marcus Hudson, was Scott's client

"SCOTT DID A WONDERFUL JOB WITH INVENTORY, LOGGING IT IN AND SENDING PARTS

OUT. VERY GOOD INVENTORY CONTROL AND ORGANIZEWHERE IT COULD BE EASILY

LOCATED."

Ronnie Sralla, MAINTENANCE MANAGER GLOBAL WELL CONTROL EQUIPMENT, Rowan

Companies, Inc., worked with Scott at Rowan Companies, Inc.

"Scott is very helpful and knowledgeable. Anytime I needed help he would provide his assistance. He was a

very good person to work with."

Tina Castillo, Buyer, Rowan Companies, Inc., worked directly with Scott at Rowan Companies, Inc.

"I worked as a vendor, and answered to Scott. He clearly explains expectations and provides me with

everything I needed to complete projects. He pushes hard and gets things done."

Hans Ambrosia, Business Development, Gulf Electroquip, was with another company when working with

Scott at Rowan Companies, Inc.

"I have worked with Scott for 5 years. He consistently goes above and beyond to make sure issues are

resolved. Excellent communication and organization skills."

Ed Sherman, Buyer/Supply Chain Coordinator, Rowan Companies, Inc., worked with Scott at Rowan

Companies, Inc.

"I have none Scott for a number of years and he is a very hard working person and he is also very dedicated to

his job."

Anthony Alvarez, Vice President, Oakwell Inc., was a consultant or contractor to Scott at Rowan

Companies, Inc.

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"Scott and I have worked closely through the years, whenever there is an issue, I can always count on Scott to

get to the bottom of it and get me the information i need to progress with the Order and /or transfer of

material."

Colin Keener, Sales/Production, Coastal Power Systems, was a consultant or contractor to Scott at

Rowan Companies, Inc.

"Scott is a hardworking person and pays attention to details and is able to handle multiple task at one time."

Neal Manuel, Electrical Manager, Rowan Companies, Inc., worked with Scott at Rowan Companies, Inc.

"i Began to work with Scott in June 2012. Scott was a very Organized and strategic Manager, who always

went the extra mile for the company. Recieving phones calls from the Rigs in the middle of the night to going

back to our warehouse as well after being home a couple of hours.kept an eagle eye on the Inventory and

many other aspects of the company. I Highly recommend Scott as a Manager, he has the leadership and

dicipline to manage a group of people as well as a company."

Gabriel Chavez, Warehouse Man, Rowan Companies, PLC, reported to Scott at Rowan Companies, Inc.

"excellent manager"

Brad Richardson, Senoir Electrician, Rowan Companies, Inc., worked directly with Scott at Rowan

Companies, Inc.

Contact Scott on LinkedIn

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