** ******* ******

Solihull, West Midlands B** *LS

077********

accnk6@r.postjobfree.com

SOPHIE TAYLOR

I am an outgoing, sociable individual who is looking to build

OBJECTIVE

upon my previous experience by obtaining a full time

administrative position, preferably within an IT environment.

IT – I am highly skilled within the concept of IT which is

SKILLS &

demonstrated by my consistently high grades in the subject as

ABILITIES

well as my work experience. I have knowledge of: Microsoft

Office, Dreamweaver, Flash, C #, SQL, UNIX, Visual Basic.net,

System Testing and System Design.

Organization – Through my positions at Asprey Management

Solutions and St Alphege Junior School, I learnt the importance

of preparation and good housekeeping within a working

environment. I helped to maintain a client help desk by taking

calls and logging issues; managed data using spreadsheets;

created and photocopied documents for managers and kept

folders of my previous work whilst writing weekly progress

reports.

Communication – I have experience in both working in an office

environment and with children, meaning that I can communicate

with a variety of people. At Asprey, I was the first contact the

clients had with the company, meaning I perfected my polite and

helpful telephone manner. I also contributed to the school

newsletter.

EXPERIENCE IT ADMIN/OFFICE ASSISTANT, ASPREY MANAGEMENT SOLUTIONS

April 2013 – April 2014

Admin duties such as answering the phones, producing reports such as data

health checks, data analysis reports and excel registers, asbestos data registers,

helping clients with support issues, logging support calls onto the help desk and

emailing to and from clients.

I also spent one week a month completing various software development courses

(listed above) and the rest working at a software development company, dealing

with technical enquiries and data manipulation, as well as completing small

development tasks.

WORK EXPERIENCE, ST ALPHEGE JUNIOR SCHOOL

March 2011 (one week)

I helped the pupils with literacy and numeracy work as well as did general

administration tasks for the teachers.

EDUCATION LODE HEATH SCHOOL, SOLIHULL 2007 2012

GCSES in ICT (Distinction), BTEC Science (Merit), Philosophy and Ethics (B), Maths (C),

German (C) BTEC Sport (Merit) and English Language & Literature (D).

SOLIHULL COLLEGE, SOLIHULL

EDEXCEL BTEC LEVEL 3 SUBSIDIARY DIP in IT

Modules:

Communication and Employability: Merit (Equivalent to a B at A Level)

Computer Systems: Distinction (Equivalent to Grade A)

Information Systems: Merit (Equivalent to a B)

Computer Networks: Distinction (Equivalent to Grade A)

Systems Analysis and Design: Distinction (Equivalent to Grade A)

Website Production: Distinction (Equivalent to Grade A)

Level 1 English Functional Skills.

Modules:

Functional English Speaking, listening and communication at Level 1: Pass

Functional English Reading at Level 1: Pass

Functional English Writing at Level1: Pass

Certification module for Functional Skills qualification in English at Level 1: Pass

REFERENCES MS RACHEL RATTY

Managing Director, Asprey Management Solutions

015**-***-***

MR RYAN SLATTERY

Head of Year and IT teacher, Lode Heath School

012*-***-****

Contact this candidate