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Customer Service Maintenance

Location:
Palm Bay, FL
Posted:
February 13, 2014

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Resume:

James J. Velleca (***) ***-

****

**** ***** **** **

accnij@r.postjobfree.com

Palm Bay, FL 32909

OBJECTIVE

Seeking a responsible and challenging position in a growth oriented

progressive institution where my experience and skills will

significantly contribute to the overall success of the organization and

provide opportunities for my career growth.

EMPLOYMENT

Owner/Operator, Silent Amusement, Palm Bay, FL

2/2000-Present

Leasing agent for coin operated equipment located in Brevard and Indian

River Counties, maintaining all locations with my machines including but

not limited to:

. Accounting; purchasing/inventory control, shipping/receiving,

prepare/maintain contracts, payroll

. Customer service; venders, business owners, the public

. Maintenance; maintain maintenance log, performing preventative

maintenance/service calls when needed for all machines, perform repairs

when required including but not limited to; computer boards, lighting,

power supplies,

. Maintain quality service by establishing and enforcing organization

standards

Golf Operations Repair Tech, Brevard County Board of County Commissioners,

Viera, FL 2/2000-8/2005

Maintain/Supervise golf carts for golf courses in Brevard County, including

but not limited to:

. Building (housing the carts) maintenance, basic electrical, plumbing,

masonry, carpentry

. Maintenance/troubleshooting golf carts; making sure all carts are in

excellent condition for quality and customer service standards, with

repairs, daily servicing, general overall up keep

. Manage/Coordinate; staff with scheduling, duties, problem solving,

monthly meetings

. Responsible for county credit card, necessary for the day to day up keep,

including but not limited to: ordering supplies, parts, tools

. Maintained technical knowledge by attending educational workshops

Security Officer, Young Country Party Central, The Beach Club, Melbourne,

FL 6/1997-8/2004

Maintained a safe and secure environment for customers and employees by

establishing and enforcing security policies and procedures; supervising

the security team, duties/responsibilities:

. Maintained staff by recruiting, selecting, orienting, and training

employees; maintaining a safe, secure, and legal work environment

. Accomplishes staff results by communicating job expectations; planning,

monitoring, and appraising job results.

. Established strategic goals by gathering pertinent business, financial,

service and operations information, identifying and evaluating options;

choosing a course of action; defining objectives; evaluating outcomes.

Maintenance Worker, Brevard County Parks and Recreation, Viera, FL

8/1993-2/2000

Maintained grounds for numerous county owned property

. Cared for established lawns/fields by mulching, aerating, weeding, mowing

. Maintain and repair tools, equipment, and structures, such as buildings,

fences, and benches

. Mix and spray or spread fertilizers, herbicides, or insecticides onto

grass, shrubs, and trees

. Provide proper upkeep of sidewalks, parking lots, fountains, restrooms,

planters and other grounds features

. Prune and trim trees, shrubs, and hedges

. Operate vehicles and powered equipment, such as mowers, tractors, twin-

axle vehicles, chain saws, electric clippers, sod cutters and pruning

saws

EDUCATION/CERTIFICATIONS

Citrus County High School- Inverness, Florida

Club Car School/Advanced Club Car School - Augusta, Georgia

Brevard County Management Certification Program -Viera, Florida

Firearm Training Course for Class "G" License-Melbourne, Florida

State Certified Security Officer Training Course for Class "D" License-

Melbourne, Florida

G License #1207082 D License #1218909 W License #2513963



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