Curriculum Vitae

VISHAL SAMPAT DETHE

Objective:

To drive on the path of excellence carrying the essence of intellectual, emotional and spiritual values while

being resourceful, innovative and adaptive.

Professional Experience:

Organization : Reliance Communication Ltd

(Circle Office Mah Goa) .

Present Designation : Retention.

Duration : From 1st Jan 2011. To June 2013.

Profile:

• Handling Maharashtra Goa Retention cases.

Organization : Shree Communication (VMS)

Present Designation : Customer Service, Prepaid Sales & Office management.

Duration : From 1st March 2010. To Nov 2010.

Profile:

• Handling escalation in Prepaid Postpaid billing & complaints.

• Making monthly roaster for agents.

Organization : Reliance Web World

Industry : Telecommunication

Designation : As Sales Team Leader

Duration : From 2nd Feb 2006. To 4th Feb 2010

(Accord communication & Ajay Communication)

Profile:

• Maintaining client relations.

• Making Daily Dispute Report and send it to Head Office on regular basis.

• First time resolution of disputes & retaining the customers, who come for exit.

• Meeting Corporate for negotiations & finalizations of deal.

• Sales Planning, It involves making new strategy to boost the sales time to time.Providing online solution

for Handset issues.

• Installation and trouble shooting Of Modems for CDMA mobiles and Data Cards.

• Caf (Postpaid & Prepaid) uploading.

Organization : kotak Mahindra.

Industry : Insurance

Designation : Policy Agent

Duration : From 7th Aug 2005. To 4th Jan 2006

Profile:

• Maintaining client relations.

• Sales Planning.

• Caf uploading.

Academic Record:

June 2013 F Y B A Appear.

Pune University

Pune

Computer Literacy:

Operating Systems : Basic Computer Knowledge

Software Packages : Online software Packages (Simplify, Clarify,ICCM,I care )

Computer Skills : Microsoft Excel (2000,2003,2007)

Personal Details:

Name : VISHAL S DETHE

Gender : Male

: 1st July 1987

Date of Birth

: Married

Marital Status

Permanent Address : Flat no 19 A building Anand Park, Vadgaonsheri Pune

Mobile : 738*-***-***

Language Known : Marathi, Hindi and English

Email id : accnie@r.postjobfree.com

Date: 28 11 2013 Yours Faithfully

Place: Pune. Vishal Dethe

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