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Customer Service Medical

Location:
Litchfield Park, AZ
Posted:
February 13, 2014

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Resume:

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STEPHANIE MONIQUE A. FUENTES 623-***-****

BACHELOR OF SCIENCE IN NURSING accnhl@r.postjobfree.com

Profile An aggressive and highly motivated professional with proven

experience in providing administrative support and

customer service for an assigned patient care area,

seeking to continue to advance my career as a Medical

Records Clerk.

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Skills Administrative Support and Customer Service

Demonstrated ability to provide clerical and unit support

functions to promote an organized, efficient and smooth

function unit. Facilitation of communication between

physicians, nurses and physicians, and proper liaison

with all other internal departments and external

contacts. Highly skilled in providing support to hospital

patients/care units. In-depth and a working knowledge of

medical terminologies. Comprehensive understanding of

posting information in the patients' records. Strong

interpersonal and communication skills. Strict attention

to details. Working knowledge of Microsoft Word, Excel

and Powerpoint.

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Experience Life Care Center of North Glendale

Glendale, AZ

Unit Secretary June 2012-October 2012

Assists in the admission, discharge and transfer of

patients. Processes and facilitates patient admissions,

records bed assignments in the system, makes face sheets

and prints patient labels upon admission. Calls and

orders outside records from other medical facilities and

physician's offices. Maintains a complete patient record

with admission, transfer and discharge information,

including progress notes and consent forms.

Ensures that all reports and chart forms are properly

scanned or filed into the patient's record. Ensures that

charting forms are correctly labeled and accessible if

they are needed. Maintains adequate supplies of

frequently used, patient education materials. Enters

pending patient discharges into the system. Coordinates

patient appointments with physician's offices that may

be required prior to discharge. Processes patient

discharges in a well-timed manner. Maintains adequate

levels of office, dietary, and medical supplies and

completes requisition forms when supplies need to be

ordered. Reconciles supply order upon delivery.

Medical Records Clerk April 2012-June 2012

Initiates and completes the medical chart. Routes the

chart to the appropriate personnel in a timely manner.

Pulls charts daily for patients who are scheduled and

makes sure that the date of service is stamped on the

progress note. Inserts any laboratory results or other

results needed for review by the provider as per

policies and procedures by the medical facility. Checks

for patient identifying information on all appropriate

documents. Inserts all other documents properly in the

patient's charts. Inputs physician's orders for the

patient in the system. Calls and orders outside records

from other medical facilities and physician's offices.

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Education Delos Santos- STI College 2005-2011

Bachelor of Science in Nursing

Manila, Philippines

Year Graduated: 2011

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