***** ** ***** ***

Miami, FL *****

646-***-****/Mobile:305-***-****

accndl@r.postjobfree.com

Mariela Herrera

Objective: Seeking a full time position in customer service or office assistant where I can utilize my skills and knowledge to help a company advance.

Education: Associate in Arts, December 2010 Bronx, NY

Bronx Community College

Major: Psychology

High School diploma

06/10-12/10 Good Shepherd Services at CS 300 Bronx, NY

Office Manager

• Primarily responsible for overseeing employees and completing administrative tasks

• Ensure office operations run smoothly

• Responsible for hiring new employees, ordering supplies for the office, and motivating employees to increase productivity

• Assigned responsibilities to staff and made sure employees were meeting deadlines

• Motivate employees by having strong decision-making skills in order to increase productivity and sales

12/09-06/10 Time share Orlando, FL

Customer Service

• Answer and make calls from customers that own time share

• Sell the timeshare to customers that were undecided about the time share

• Assisted the customers with questions and concerns about the time share

06/06 – 12/09 Good Shepherd Services at Beacon MS 45 Bronx, NY

Staff- Group Leader

• Group leader for the age group assigned

• Supervised the children in the classroom’s and in fieldtrips

• Supervised the Summer Youth Employee’s

• Evaluated Summer Youth Employees

• Supervised the children in all in house activities

01/06 – 06/06 Good Shepherd Services at PS/MS 3 Bronx, NY

Office Assistant

• Monitoring the order supplies related to the office.

• Distributing the incoming mails to the respective staff.

• Maintaining and organizing the paper and electronic documents. Storing them properly for future reference.

• Keeping the list of employee communication and contacts updated.

• Assisting the concerned authorities in matters related to preparation of annual reports, files, weekly reports and annual magazines.

• Preparing thank you letter for new members or for memorials.

• Maintaining the up-to-date list of press and contact lists.

09/06 - 05/06 Bronx Community College Bronx, NY

Admissions’ Office – College Work Study

• Assisted with answering the telephones in the office

• Made copies and helped students with applications

• Assisted the college students when needed to meet with the counselors

• Translated work/activities to the students in Spanish

• Perform other duties as assigned

07/02 – 08/06 Pius XII at MS Beacon MS 45 Bronx, NY

Staff- Group Leader Assistant

• Group leader assistant for the age group assigned

• Assisted the group leader with the supervision of the children in the classroom’s and in the fieldtrips

• Assisted with supervision for the Summer Youth Employee’s

• Assisted with supervision for the children in all in house activities

• Consult the parents of the children when needed to

Skills: Bilingual- Proficient in English/Spanish (Read, Write, and Translate), CPR certified, Microsoft Word, Microsoft Publisher, Power Point, Excel, Internet Explorer, Art Graphics and Designs Fax and Copy Machine, pay attention to details and a self-started with a can do attitude.

References Are Available Upon Request

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