Michael Angelo
Crestview Lane
Vernon Hills,
Ill. 60061
Cell 630-
Email:
accn8d@r.postjobfree.com
Professional Summary
Telecommunications professional with 15+ years of experience, possesses
solid organizational and communication skills. Experienced in test and
turn up, provisioning, installation and troubleshooting of
telecommunications transport and optical transmission system equipment.
Good understanding of DMS and 5E voice switches and, SONUS and Genband IP
switches. Posesses analytical and problem resolution skills with the
ability to provide multilevel customer and sales support. Familiar with
NOC, central office, fiber hub and cable television headend environments.
Certification
CCT Cisco Certified Technician
April 2012
CCNA Cisco Certified Network Associate
January 2001
Professional
Experience
Peerless Network Chicago, Illinois
June 2013 to Present
Telecommunications Technician
? Work with a variety of CLEC's to provide test assistance for new T1 and
T3 carrier circuits.
? Provide COT and tone testing assistance to a variety of CLEC's for pre-
service trunk activation.
? Provision and test SONET optical transport equipment and transport DACS
cross connects.
? Provision and activate trunks in Sonus and Genband IP soft switches.
Smart Source
Project Work- March 2012- December 2012
Telecommunications Technician
? Updated custom software and OS system platform at existing customer
sites.
Deployment Solutions
Project Work- July 2012
Installation Technician
? Installed small business solution routers and CSU's for new and upgrade
projects.
Mercury Z
Project Work- September 2012
Installation Technician
? Installed and cabled Cisco UCS server platform for a new installation
project.
ConeXus World
Project Work- November- December 2012
Telecommunications Technician
? Install and cable HP IP based video servers and wide screen monitors.
USSI
Project Work- March- April 2013
Telecommunications Technician
? Install wireless Dell IP media player and update software OS at a variety
of locations.
AT&T Elmhurst, Ill
July 2001 to January 2012
Telecommunications Technician
? Install, test and troubleshoot central office toll circuits including
high capacity T1 and T3 carriers,
Sonet, and DWDM optical fiber equipment.
? Install, test and turn up new multivendor optical transmission and
network equipment.
? Perform DMS100 and 5ESS switch maintenance, troubleshooting and backup.
? Resolved incoming trouble tickets for network outages and equipment
failures.
? Install main distribution frame (MDF) wiring and equipment for POTS, DSL
and special data
circuits.
? Perform monthly facility, power, battery and maintenance routines.
CISCO SYSTEMS- Network Services Group Rosemont, Ill
April 2000 to March 2001
Application Engineer
? Assisted customers with software feature additions and equipment
upgrades.
? Provided remote troubleshooting support for equipment related issues.
? Delivered customer training presentations on Cisco switches and Docsis
standard platform
equipment.
MOTOROLA- Multimedia Group Arlington Hts, Ill
April 1996 to April 2000
Network Engineer
? Supported account management team with joint customer visits, network
requirement
specifications and equipment recommendations.
? Provided pre and post installation support for equipment upgrades and
troubleshooting.
? Monitored post upgrade equipment performance and operational
statistics.
? Supported customer beta test trials of new equipment design and
software version releases.
? Tracked trouble ticket status and maintained technical documentation.
? Supported multivendor interoperability and equipment testing.
Education
MORTON COLLEGE- Cicero, Ill
Electronic Engineering