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Technician Engineer

Location:
Kildeer, IL
Posted:
February 14, 2014

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Resume:

Michael Angelo

**

Crestview Lane

Vernon Hills,

Ill. 60061

Cell 630-

***-****

Email:

accn8d@r.postjobfree.com

Professional Summary

Telecommunications professional with 15+ years of experience, possesses

solid organizational and communication skills. Experienced in test and

turn up, provisioning, installation and troubleshooting of

telecommunications transport and optical transmission system equipment.

Good understanding of DMS and 5E voice switches and, SONUS and Genband IP

switches. Posesses analytical and problem resolution skills with the

ability to provide multilevel customer and sales support. Familiar with

NOC, central office, fiber hub and cable television headend environments.

Certification

CCT Cisco Certified Technician

April 2012

CCNA Cisco Certified Network Associate

January 2001

Professional

Experience

Peerless Network Chicago, Illinois

June 2013 to Present

Telecommunications Technician

? Work with a variety of CLEC's to provide test assistance for new T1 and

T3 carrier circuits.

? Provide COT and tone testing assistance to a variety of CLEC's for pre-

service trunk activation.

? Provision and test SONET optical transport equipment and transport DACS

cross connects.

? Provision and activate trunks in Sonus and Genband IP soft switches.

Smart Source

Project Work- March 2012- December 2012

Telecommunications Technician

? Updated custom software and OS system platform at existing customer

sites.

Deployment Solutions

Project Work- July 2012

Installation Technician

? Installed small business solution routers and CSU's for new and upgrade

projects.

Mercury Z

Project Work- September 2012

Installation Technician

? Installed and cabled Cisco UCS server platform for a new installation

project.

ConeXus World

Project Work- November- December 2012

Telecommunications Technician

? Install and cable HP IP based video servers and wide screen monitors.

USSI

Project Work- March- April 2013

Telecommunications Technician

? Install wireless Dell IP media player and update software OS at a variety

of locations.

AT&T Elmhurst, Ill

July 2001 to January 2012

Telecommunications Technician

? Install, test and troubleshoot central office toll circuits including

high capacity T1 and T3 carriers,

Sonet, and DWDM optical fiber equipment.

? Install, test and turn up new multivendor optical transmission and

network equipment.

? Perform DMS100 and 5ESS switch maintenance, troubleshooting and backup.

? Resolved incoming trouble tickets for network outages and equipment

failures.

? Install main distribution frame (MDF) wiring and equipment for POTS, DSL

and special data

circuits.

? Perform monthly facility, power, battery and maintenance routines.

CISCO SYSTEMS- Network Services Group Rosemont, Ill

April 2000 to March 2001

Application Engineer

? Assisted customers with software feature additions and equipment

upgrades.

? Provided remote troubleshooting support for equipment related issues.

? Delivered customer training presentations on Cisco switches and Docsis

standard platform

equipment.

MOTOROLA- Multimedia Group Arlington Hts, Ill

April 1996 to April 2000

Network Engineer

? Supported account management team with joint customer visits, network

requirement

specifications and equipment recommendations.

? Provided pre and post installation support for equipment upgrades and

troubleshooting.

? Monitored post upgrade equipment performance and operational

statistics.

? Supported customer beta test trials of new equipment design and

software version releases.

? Tracked trouble ticket status and maintained technical documentation.

? Supported multivendor interoperability and equipment testing.

Education

MORTON COLLEGE- Cicero, Ill

Electronic Engineering



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