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Customer Service Manager

Location:
Grand Rapids, MI
Salary:
10.00
Posted:
February 13, 2014

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Resume:

KENNETH D. DAVIS

**** ****** . ***** ******, ** 49504

PHONE: 616-***-**** . E-MAIL:accn2y@r.postjobfree.com

EDUCATION:

Grand Rapids Community College Anticipated

Graduation 2013

Total credit hours - 53, GPA 3.5

Creston High School Degree Conferred 2002

WORK EXPERIENCE:

Custodial Manager, Grand Rapids Public Schools

2004 - Present

. Maintain a clean and safe environment inside and

outside of the school for everyday usage.

. Supervise five employees while maintaining

exceptional communication and interpersonal skills

while constantly striving for perfection.

. Resolved customer/employee complaints by listening

to their concerns, keeping a positive attitude and

resolving the issue.

. Demonstrate honesty and integrity while constantly

communicating with employees.

. Managed multiple projects daily as head manager,

which include, cleaning building, ordering supplies

and maintain all work requests that need repairs in

the building

. Security of all building in your sector, while

oversees other building in the sector as well.

. Responsible for all removable of snow and trash

around entree way and side

Walk and near the schools.

. Responsible for the care and maintenance of all

equipment in the building

Activity Leader/Teacher Aid, Parks and Recreation

2002 - 2005

. Lead activities while pro-actively encourage

children to take part in planned activities both

during the day and evening.

. Assist in the organization and preparation of

events and activities.

VOLUNTEER:

Teen Night, GRPS (Stocking Elementary)

2002

. Engaged in team building skills to help students

build character, leadership and self-confidence to

accomplish and achieve goals later in their life.

. Manage several students while playing basketball,

football, dance and talent shows.

Basketball Coach, YMCA 2007 -

2010

. Manage, instruct and work with athletes to prepare

them for competition while maintain a positive

attitude and strong leadership skills.

. Demonstrated sportsmanship, leadership and team

unity by example both on and off the court to all

student athletes.

QUALIFICATIONS:

. Chauffeur License C type, operate vehicles with a

gross vehicle weight rating of at least 16,000

pounds (single vehicle or combined gross vehicle

weight) when used to transport property.

. Skilled in managing multiple projects with tight

deadlines, effective in self-managed and team

environments.

. Creative, resourceful and results-oriented

professional.

. Dedicated, detail-oriented and well organized.

. Able to work well under pressure in both

independently and group oriented settings.

. Strong interpersonal skills and exceptional

ability to communicate effectively.

. Positive work ethic, team leader and driven to

achieve perfection. Able to work in harmony with

. others as well as independently.

. Proficient with computer programs such as

Microsoft Word, Excel, Power Point, Access and the

. Internet.

. Outstanding customer service and communication

skills.

KENNETH D. DAVIS

1449 QURRAY . GRAND RAPIDS, MI 49503

PHONE: 616-******** . E-MAIL accn2y@r.postjobfree.com

Kenya Taylor

5th grade Teacher

Buchanan schools

Grand Rapids, MI

678-***-****

LORI TANIS

BUSINESS

OWNER

616-***-****

Evelyn Ortiz

Principal

Buchanan Elementary

Grand Rapids, MI

616-***-****

Norm Davis

Custodian Supervisor

Grand Rapids Public Schools

Grand Rapids, MI

616-***-****

Fred Myers

Custodian

Supervisor

GRAND RAPIDS PUBLIC SCHOOL S

616-***-****



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