Abubakar Brimah
**** ********* ***, ******** **, 30038 404-***-****
accmwp@r.postjobfree.com
OBJECTIVE
To secure a position that will allow me to utilize my experience and
skills; while offering room for growth and personal challenge.
Experience
2013 WESTIN PERIMETER HOTEL DUNWOODY, GA
FRONT DESK SUPERVISOR
RESPONSIBLE FOR SUPERVISION OF FRONT OFFICE, PBX & BELL STAFF, MANAGER ON
DUTY ON SHIFT WHEN MANAGEMENT IS NOT ON PROPERTY. RESPONSIBLE FOR BALANCING
THE HOTEL INVENTORY ON A DAILY BASIS, PRE-ASSIGNING ROOMS, VIP ARRIVALS &
DEPARTURES, INPUTTING RESERVATION, ANY BILLING ISSUES AND/OR INQUIRIES,
GUEST ISSUES, ETC. ; OVERALL SUPERVISION OVER FRONT OFFICE ACTIVITY.
2011 - 2013 loews midtown hotel
atlanta, ga
night auditor / MANAGER ON DUTY
Responsible for all Front Office activity including Guest
Arrivals/Departures, PBX operations and night audit procedures. Such
include; acting as Manager on Duty for my shift, making decisions,
processing payments, making reservations, registering guests, assigning
rooms, assisting with bell and valet services when needed, answering phones
in a timely manner, creating daily reports for hotel management, settle
accounts and handle any guest issue on my shift accordingly.
2009 -2011 COMFORT INN - GEMINI HOSPITALITY
NEW YORK, NY
NIGHT MANAGER
Responsible for all Front Office activity including Guest
Arrivals/Departures, PBX operations and
night audit procedures. Responsible for all reservations for the property;
Some include Group Sales, 3rd Party Reservations, FIT reservations, revenue
management; also assists with Front Office Activity. Register arriving
guests and assign rooms Answer inquiries regarding hotel services and
registration by letter, by telephone and in person, provide information
about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and
vouchers using computerized or manual systems. Work at various locations
for Gemini Hospitality; for example The Gem Hotel (Chelsea, SOHO & Midtown
West) Comfort Inn (Midtown West) and Wyndham Garden Inn.
2005-2008 HOLIDAY INN EXPRESS
BROOKLYN, NY
GUEST SERVICE AGENT /NIGHT AUDITOR
Responsible for all Front Office activity including Guest
Arrivals/Departures, PBX operations and night audit procedures. Resolved
any quest requests, complaint or any inquiries, on occasions acted as Guest
Service Coordinator helping with any guest inquiries and/or complaints;
Full Knowledge of Opera PMS.
EDUCATION
TOURO COLLEGE
NEW YORK, NY
2011
Recording and Audio Engineering Certificate
REFERENCES
. Joseph Essilfie - General Pastor
Victory Life Chapel
. Jean Claude Alexis - Owner
Executive Lounge Media Studios
. Anthony Thaxton - Assistant Front Office Manager
Loews Midtown Hotel
. Sylvia Colon - Front Office Manager
Holiday Inn Express
. Ismael Cruceta - Manager
Formerly at Borders Group Inc.