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Manager Front Office

Location:
Tucker, GA
Posted:
February 12, 2014

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Resume:

Abubakar Brimah

**** ********* ***, ******** **, 30038 404-***-****

accmwp@r.postjobfree.com

OBJECTIVE

To secure a position that will allow me to utilize my experience and

skills; while offering room for growth and personal challenge.

Experience

2013 WESTIN PERIMETER HOTEL DUNWOODY, GA

FRONT DESK SUPERVISOR

RESPONSIBLE FOR SUPERVISION OF FRONT OFFICE, PBX & BELL STAFF, MANAGER ON

DUTY ON SHIFT WHEN MANAGEMENT IS NOT ON PROPERTY. RESPONSIBLE FOR BALANCING

THE HOTEL INVENTORY ON A DAILY BASIS, PRE-ASSIGNING ROOMS, VIP ARRIVALS &

DEPARTURES, INPUTTING RESERVATION, ANY BILLING ISSUES AND/OR INQUIRIES,

GUEST ISSUES, ETC. ; OVERALL SUPERVISION OVER FRONT OFFICE ACTIVITY.

2011 - 2013 loews midtown hotel

atlanta, ga

night auditor / MANAGER ON DUTY

Responsible for all Front Office activity including Guest

Arrivals/Departures, PBX operations and night audit procedures. Such

include; acting as Manager on Duty for my shift, making decisions,

processing payments, making reservations, registering guests, assigning

rooms, assisting with bell and valet services when needed, answering phones

in a timely manner, creating daily reports for hotel management, settle

accounts and handle any guest issue on my shift accordingly.

2009 -2011 COMFORT INN - GEMINI HOSPITALITY

NEW YORK, NY

NIGHT MANAGER

Responsible for all Front Office activity including Guest

Arrivals/Departures, PBX operations and

night audit procedures. Responsible for all reservations for the property;

Some include Group Sales, 3rd Party Reservations, FIT reservations, revenue

management; also assists with Front Office Activity. Register arriving

guests and assign rooms Answer inquiries regarding hotel services and

registration by letter, by telephone and in person, provide information

about services available in the community and respond to guests' complaints

Compile and check daily record sheets, guest accounts, receipts and

vouchers using computerized or manual systems. Work at various locations

for Gemini Hospitality; for example The Gem Hotel (Chelsea, SOHO & Midtown

West) Comfort Inn (Midtown West) and Wyndham Garden Inn.

2005-2008 HOLIDAY INN EXPRESS

BROOKLYN, NY

GUEST SERVICE AGENT /NIGHT AUDITOR

Responsible for all Front Office activity including Guest

Arrivals/Departures, PBX operations and night audit procedures. Resolved

any quest requests, complaint or any inquiries, on occasions acted as Guest

Service Coordinator helping with any guest inquiries and/or complaints;

Full Knowledge of Opera PMS.

EDUCATION

TOURO COLLEGE

NEW YORK, NY

2011

Recording and Audio Engineering Certificate

REFERENCES

. Joseph Essilfie - General Pastor

Victory Life Chapel

678-***-****

. Jean Claude Alexis - Owner

Executive Lounge Media Studios

917-***-****

. Anthony Thaxton - Assistant Front Office Manager

Loews Midtown Hotel

404-***-****

. Sylvia Colon - Front Office Manager

Holiday Inn Express

347-***-****

. Ismael Cruceta - Manager

Formerly at Borders Group Inc.

718-***-****



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