Riyadh, Saudi Arabia

HASSAN RAO E-mail: accmqg@r.postjobfree.com

Mobile: +966 (0-552******, 054-*******

OBJECTIVE

A management professional with 12+ years of stupendous experience in Sales & Marketing, Business

Development, IT/FMCG/Automotive Product management& Promotion activities, possessing

additional proficiency in store management, customer service initiatives & many others endeavouring

for a pivotal position in a dynamic organization to fully utilize accrued professional credentials and

expertise in making tangible contributions towards the strategic growth objectives of the

organization.I want to do work at Senior Career level and to do extremely well while utilizing my

knowledge,skills, and expertise contributing towards personal and organizational excellence.

KEY SKILLS

Sales, Marketing, Business Development, Training and Development, E-Marketing - FMCG, Info Tech,Automotive

Technical/Customer Support, Product Management, Recruitment, Promotional Campaigns, Teaching

Customer/Client Relationship ManagementCustomer Service, Store Management, Reseller/Channelnetworking

CRM/ERP/Antivirus solutions,, Business Analysis, Market Research,CRM (Sugar, Unify, Advanced, Salesforce)

Computer Related Skills: MS Office, Network Administration LAN, WAN, Web servers IIS & Apache, ISA, Proxy

MS Office Suite, Exchange Server 2003, Mail Servers, Photoshop, Dreamweaver MX

ERP Modules, Financial Accounting, Attendance and Payroll, H otel/Hospital Management System

Leadership, Team Building, Motivation, Communication, Ability to work under pre ssure, Lead generation & follow up

Analytical Ability, Critical Thinking, Decision Making and Problem Solving, Time Management, Target Achievement

PROFESSIONAL EXPERIENCE

HinoPak Motors (Hino Lahore, Pvt LTD) 3S Dealership, Lahore, Pakistan

Senior Sales Manager Automotive Aug 2008 – Nov 2012

Key Responsibilities:

Directed all the sales and marketing activities of the company, thereby spearheading sales and marketing teams of

the company at various locations.

Performed periodic performance reviews, to compare targets achieved against established goals and provided

feedback to management.

Conducted recruitment and training sessions of the newly hired sales team members and dealing with corporate

sector and government clients, dispersed targets among the team and executing sales meetings.

Handled marketing and promotional campaigns during product launch of the company products, simultaneously

planning events/PR activities and implemented the same to make the product launch a grand success.

Managed lead generation and follow-ups with the leads generated, drafted quarterly, bi-yearly and annual sales

reports and submitted it to the upper management for making effective decisions.

Spearheaded the tele-marketing and E-marketing activities for enhancing sales and augmenting revenue for the

company in adherence to company policies.

Monitored the activities of all departments, handled all aspects of their training and performance to ensure optimum

levels of motivation among them.

Kept abreast of latest market dynamics and competitor initiatives by utilizing the potential of the same to respond to

the distinctive needs of the organization.

Alp Business Service Management (Pvt) Ltd., Lahore, Pakistan

Sales and Product Manager Information Technology Aug 2005 – Jul 2008

Key Responsibilities:

Steered sales, profitability and customer satisfaction scores by providing outstanding customer service, and devised

budgets and targets, monitored performance against budgets, submitted variance reports to the senior

management with recommendations for improving profitability.

Oversaw the management of sales and marketing activities, thereby conducted head hunting, training and allocation

of sales targets to the team members for efficient functioning of the sales department.

Extended technical support to the sales/marketing team with matters pertaining to ERP modules, CRM, web portal,

Kaspersky/E-scan antivirus, thus established large network with the resellers and retailers throughout Pakistan.

Efficiently launched marketing and promotional campaigns, t hereby managed PR and event management activities

and generated leads for the company.

Instrumental in selecting competent sales personnel through vetting of recruitment applications, consequently

conducted in-house sales/technical support training and prepared literature for advertisement material to release

excellent advertisements.

1

Riyadh, Saudi Arabia

HASSAN RAO E-mail: accmqg@r.postjobfree.com

Mobile: +966 (0-552******, 054-*******

Rendered support to the sales/marketing and technical team for launching Kaspersky & Escan antivirus and

established wide network of resellers and retailers across Pakistan.

Initiated the marketing and promotional campaigns, thereby provided the management with quotation and bidding

documentation for facilitating effective decision making.

Influential in implementation of Customer Relationship Management whilst maintaining compliance with company

policies/procedures.

WebSouls - Futuresouls Group, Lahore, Pakistan

Network/System Support Executive IT Apr 2004 – Jul 2005

Key Responsibilities:

Responded and catered to inquiries/ complaints from customers to ensure optimal levels of service and long term

business relations.

Dealt with the customers and visited corporate clients, thereby led business development activities including bulk

mailing, SMS marketing and promotional campaigns for the products.

Maintained leads and follow-ups utilizing SugarCRM, RedHat enterprise, Linux 3 and MS Windows server 2003

administration for both local and remote users.

Implemented several disaster recovery and backup management techniques for mail/DNS/FTP server administration

and SQL servers to enhance smooth workflow.

Provided network security with software firewall and antivirus administration, hence conducted conten t writing and

research for the website www.pakrang.com along with online billing and ticketing ‘PerlDesk’ package.

Aided the users via LIVE phone, on premises, ‘Call Center’, Skype, Yahoo and MSN for facilitating the users with the

ease in using the applications.

Liaised, communicated with customers and internal departments to meet the goals and objectives as per the

company policies and procedures.

Cost Cutter, London, United Kingdom

Store Manager FMCG Mar 2000 - Feb 2004

Key Responsibilities:

Established and communicated store goals/ results to employees, staffing the store, delegating workload, actively

supported employee growth, upheld cooperative policies to motivate employees’ thereby increasing efficiency.

Administered various activities including store management, inventory, recruitment and training, simultaneously led

a team of effective customer service/sales personnel for furthering employee growth.

Handled procurement at cash and carry, hence formulated daily, weekly and monthly sal es reporting and submitted

the same to the upper management for corrective measures.

Monitored store facilities and equipment, developed regular maintenance schedules for all store facilities,

recommended replacements/additions/deletions of same, and arranged seasonal displays to increase footfalls in

store thus effecting high levels of sales.

Developed and implemented annual marketing plans, advertised expense budgets for achievement of company

objectives to ensure smooth functioning of the organization in an efficient and effective manner.

Handled inventory of all materials and authorized orders in accordance with sales to ensure continual supply with

minimal idle stock for better workflow.

Previous Professional Experience: Teaching & Volunteer Social Work

Jan 1997 - Apr 1999: English Language Instructor with Riga Tourism School, Riga, Republic of Latvia

May 1999 - Dec 1999: Camp Counselor with Camp Huntington, New York, United States of America

EDUCATION

Sheffield Hallam University, Sheffield, United Kingdom Dec 2015

Doctorate in Business Administration (DBA)

In Process: Active Learning/Part time/that allows me to work full time at Saudi Arabia

Preston Institute of Management sciences and Technology (PIMSAT), Lahore, Pakistan Apr 2009

Master's degree in Business Administration (MBA - Management)

CGPA: 3.3/4

College of Info tech, Management and Education (Al-Khair University), Lahore, Pakistan Apr 2007

Master’s Degree in Business Administration (MBA – Executive)

CGPA: 2.8/4

2

Riyadh, Saudi Arabia

HASSAN RAO E-mail: accmqg@r.postjobfree.com

Mobile: +966 (0-552******, 054-*******

ICT College – Al-Khair University, Lahore, Pakistan Apr 2003

Bachelor's (BSc) degree in Computer Sciences

GPA: A Grade

Riga Aviation University, Riga, Republic Of Latvia Feb 1999

Undergraduation in Computer Sciences

Cisco Inc. USA (Promatric) www.cisco.com Jun2006

Certification / diploma, Cisco Certified Network Professional (CCNP)

BCRAN

Cisco Inc. USA (Promatric) www.cisco.com Apr 2005

Certification / diploma, Cisco Certified Network Associate (CCNA)

Other Trainings and Certificates:

Aug 2008: Jet Info System & Kaspersky Stall, Expo Center, Karachi, Pakistan

Sept 2008: Certificate, Training program ‘Possibilities,YES I CAN DO IT’ conducted by Hino Pak Motors,

Karachi

May 2007: Information Security Systems, Computer Society of Pakistan, Islamabad

Organized and run ‘Kaspersky Antivirus information booth’ at Science and Technology Exhibition at Comsats

University, Abbottabad Campus

Key Projects to Credit:

Brand Management, Event Management

Advertising and Sales, PR

MEMBERSHIPS

Member of Computer Society of Pakistan since July 2006

PERSONAL INFORMATION

Date of Birth:15 Sept 1977

Nationality:Pakistani

Marital Status:Married

Place of Residence (Iqama Status): Residency Visa (Transferable), Saudi Arabia

Driving License Issued From:Saudi Arabia; Pakistan; Latvia

Languages Known: English,Urdu, Russian, Latvian, Hindi, Punjabi,Arabic(Beginner)

Contact: Cell +966-**-*******, +966-********* Home: +966-****-*****

E-mail: accmqg@r.postjobfree.com, accmqg@r.postjobfree.com

Skype: raonrao

COVER LETTER

As evident from my CV, I have an excellent track record in sales and marketing management with a thorough grasp of

business development concepts which gives me an explicit edge over my peers. My demonstrated expertise as a sales

manager, I have efficiently generated leads and augmented revenue for the company single handedly during the complete

life cycles. My extensive technical acumen combined with managerial mindset allows me to take a macro perspective of

business scenarios, allowing me to develop solutions that address overall business needs better. What deserves a unique

citation is that I have developed marketing strategies that have contributed handsomely to the gross turnover of all my

previous employers. I have gained hands on experience as Technical Sales Support in my previous employments. My

prowess in both realms of sales and marketing management gives me a degree of versatility which translates to an added

edge in a highly competitive market.

I have successfully diversified into several multi faceted roles gaining expertise causative from a broad stance to boost

company progression in a vibrant environment. My proficiency spans over sales, marketing, business development, tra ining

and development, e-marketing, technical support, recruitment, promotional campaigns and store management.

I believe my commitment to excellence, ability to work with and lead teams towards achieving great results and my

immense knowledge and skill base will give me a unique and informed perspective from which I can add significant value to

your business and make me a valuable team member. Thanks & Regards, Hassan Rao; Cell: 966-**-*******, 966-**-*******

e-mail: accmqg@r.postjobfree.com, accmqg@r.postjobfree.com

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