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Customer Service Medical

Location:
Chicago, IL
Posted:
February 11, 2014

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Resume:

Kolyan DasGupta, RHIT **** W Ohio St, Chicago, IL 60622

773-***-****

accmpw@r.postjobfree.com

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Qualifications

. Registered Health Information Technician

. Knowledge of ICD-9, CPT, and Health Insurance Reimbursement

. Experience with HIM software

. Excellent team collaboration skills along with effective problem

solving skills

. Ability to complete assigned projects in a timely manner

. Hands on experience in creating a MS Access database

. Excellent customer service and communication skills gained from

previous work experience

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Education

DeVry University, Chicago, Illinois

Associate of Applied Science in Health Information Technology

GPA: 3.50/4.00

Graduation: June 2012

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Relevant course work

Medical Terminology Anatomy and Physiology Pharmacology and

Medical Treatment

Pathophysiology HIPAA Legal and

Regulatory Issues

ICD-9-CM Coding CPT Coding Health and

Insurance Reimbursement

CPT-4 Coding E/M Coding Data Statistics

Technical Skills

Microsoft Project, Windows 2000/XP, MS Access, Excel, PowerPoint

Practicum/internship

Advocate Illinois Masonic Medical Center, Chicago, Illinois

May 2012

Health Information Assistant

. Performed filing and record retrieval

. Wrote minutes for weekly group meetings

. Coded and audited charts

. Handled document duplication for release of information

Professional Experience

Medical Records Field Technician, ECS, Phoenix, AZ; August 2013 to present

Scan medical charts at various medical offices using company provided

equipment. Upload scanned medical charts to corporate data center using

high-speed internet connection..

Certified Coder Consultant, Univ. of Illinois Med. Center, Chicago, IL;

June 2013

Contracted through Kelly Services. Reviewed Cerner reports to identify

patient visits with charges that have not been released to billing. Made

charge corrections where appropriate to individual charges, codes,

modifiers, in the charge viewer and/or batch charge entry in the case of

missing charges.

Benefits Coordinator, AON Hewitt, Lincolnshire, IL; 9/12-5/13

Enrolled participants into employer health benefits over the phone. Helped

employees resolve health coverage issues.

Ten years in sales/customer service and eight years in TV production during

the years 1993-2011.

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Organizations: American Health Information Management Association (AHIMA)



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