Thomas A. Duval
Clawson, MI ****7
Phone: 248-***-****
E-mail: accmnl@r.postjobfree.com
OBJECTIVE:
Seeking full-time office position in a company that always looks forward.
I would be an excellent candidate for the position because of my wealth of
experience in an office setting.
QUALIFICATIONS:
General experience includes the following:
. Data Entry (I type 50-55 wpm)
. MS Office Programs (Word, Excel, Outlook)
. Customer Service
. Recruiting
. Accounts Receivable
. Transcription
WORK HISTORY:
Retirement Systems of the City of Detroit
Detroit, Michigan (February 2010 to September 2012)
Administrative Clerk
. Answered multi-line phones, and received at least 100 calls per day
. Provided superior customer service both in person and on the phone
. Assisted at the front desk, greeted clients/customers; answered
questions
. Performed data entry, filing, photocopying and other administrative
functions
J.S. Paluch Company
Walnut Creek, California
Advertising Sales Representative
. Sold church bulletin advertising
. Went out on cold calls and received leads from the office
Spherion Temporary Services (now Randstad)
Foster City, California
Assignments included the following:
. Allied Waste (Human Resources - Assistant to HR Director)
. UPS (Human Resources) - Worked in Recruitment Office, calling
potential employees
. H & R Block (January-April 2005) - Assisted regional office during tax
season with general office work, filing, error-catching, etc.
. AAA Insurance Company - several assignments and locations - general
office work and answering phones
. Various other assignments
ASU Group
Livonia, Michigan
Secretary - Temp. July 2000-October 2000; Permanent - October 2000-June
2003
Duties included:
. Accounts Receivable; transcribed dictated reports; letters; recorded
statements
. Backed up reception desk; outgoing mail; incoming mail
. E-mailed reports to clients; made photocopies; faxed reports and
letters
City of Detroit
Detroit, Michigan 1987-1997; 1998-2000
Areas Employed: Finance Department: 1987-1993
Employment & Training: 1993-1997
Water & Sewerage: 1998-2000
ACCOMPLISHMENTS:
I was honored with the "Rep. of the Region" award at the J.S. Paluch
Company for the first quarter of 2009 sales. The region took in northern
California and Nevada. I had better sales than 30 other Advertising Sales
Representatives.