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Manager Customer Service

Location:
Atlanta, GA
Posted:
February 11, 2014

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Resume:

Francis Finn

*** ********* *****

Peachtree City, GA 30269

414-***-****

accma0@r.postjobfree.com

Summary:

Experienced leader with consistent record of success in increasingly responsible positions; educated and experienced with

significant P&L operations responsibility; demonstrated ability to build and manage teams that improve profit performance;

contributes well in growth and turn around environments.

Professional Experience:

Premio Foods/La Bella Sausage 2013-2014

Assistant Plant Manager

• Implemented cost reductions and efficient operational processes

• Implemented improvements and achieved SQF certification level 2.

FGF Contracting-Temporary 2010-2013

Warehouse/Distribution/Transportation Operations

• Implementing controlled and efficient warehouse process operations.

• Configured warehouse space for maximum efficiency, utilization and inventory safety.

• Temporary Site Staging Manager for BP oil spill from July 2010 to Dec 2010 (Waste Management).

• Temporary Warehouse Operations Consultant with Connexion Systems & Engineering/ Celerant Consulting

client Clemens Food Group.

• Other Clients Red Dog Mine, White Wave Foods, Coca Cola

Transpecos Foods 2009-2010

Logistics/Warehouse Manager

• Managed daily operations, production, purchasing, inventory, shipping, receiving and transportation.

• Implemented SAP inventory/cycle counting- controls/ as well as damage control.

• Reorganized purchasing/scheduling with 3 day turnaround with ingredient vendors.

FGF Consulting 2006-2009

Warehouse/Distribution Operations

• Implemented facility/warehouse relocation including layout, systems, processes.

• Directed all warehouse and transportation departments including 3rd party drivers.

• After 2 months consulting with Transpecos Foods was hired as Logistics Manager/Warehouse Manager

• Clients Progressive Transportation, National Freight, etc.

Tyson Foods 2002-2006

Freezer/Warehouse Manger

• Responsible for freezer and warehouse facilities, achieved recognition for best refrigeration

• Reorganized and reduced supervisory staff meeting operational directives.

• Implemented inventory controls and procedures with metrics to maintain inventory variances.

• Coached and developed union employees- SAP/WMS-Safety-Procedures-Metrics.

Universal Scheduling/Consulting 1996-2002

Senior Project Consultant

• Consulting work specializing in distribution, warehousing and transportation operations. Industries included

manufacturing, with specialization in food processing facilities.

• Reduced plant downtime and waste by implementing continuous process improvements.

• Implemented $1.2 to $6 million in cost savings across 12 food processing plants in warehousing, distribution and

packaging.

• Clients included ConAgra, and Tyson Foods.

Newell Corporation 1994-1996

Distribution Manger

• Responsible for 5 supervisors and 120 hourly employees.

• Reduced operations to one shift with a swing to cover shipping operations.

• Shipping to retailers such as Wal-Mart, Kmart, JC Penny’s, etc.

• DC of at least 500,000 sq ft. with full P&L responsibility and final accountability

• Customer service focus, including regular personal contact with multiple clients and/or a single client with multiple

divisions

Rank Video Services America 1990-1994

Distribution/Operations Supervisor

• Team building and training implemented quality process and procedures.

• Responsible for multiple shift operations, including inventory, pick/pack, replenishment, shipping, receiving.

• Implementation and utilization of Conveyor and Sortation systems

EDUCATION:

Masters of Business Administration, Cardinal Stritch University

Bachelor of Arts - Human Resource Administration, St. Leo University

MILITARY EXPERIENCE:

United States Air Force/Honorable Discharge



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