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Customer Service Sales

Location:
Brandon, FL
Posted:
February 12, 2014

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Resume:

Vanessa Britt McDonald

**** ******** **** **. *****, FL, 33610

accm9h@r.postjobfree.com (Best Contact); Cell 813-***-****

Objective:

To secure a position in the growing field of healthcare and to become a

part of a team that also dedicates their life to such a noble cause as

well. My goal is to become a part of an esteemed organization and be an

Medical Biller where I can provide my knowledge and expertise in creating

change. In addition, to enhance quality improvement in the life of the

client, family and staff, and above all consistently performing my role as

Medical Biller

Job Experience:

Sales Associate, TC Smith Enterprises Telecommunications Services, Tampa,

FL 2006-Present

. Successfully service and develop existing accounts and facilitate C-

level negotiations to drive revenue growth by as much as 50%

. Effectively define and implement account strategies, respond to requests

for proposals, negotiate contracts, and manage accounts to maximize

performance

. Optimize client relationships, satisfaction and retention by productively

consulting to assess individual needs and delivering customized technical

solutions

Purchasing Manager, Industrial Tapes, and Adhesives, Tampa FL 2000-

2010

. Proficiently planned and steered daily procurement operations to meet

real-time and projected inventory needs/sales trends

. Strategically researched, sourced, established, and built productive

national vendor relationships crucial to successfully negotiating and

securing competitive pricing and servicing, controlling costs and

boosting profits

. Conducted comprehensive value and cost analysis to define optimal

vendor/product selection

Customer Service Manager, Sweet Bay Supermarket, Tampa, FL 1993-

1999

. Drove daily opening through closing operations spanning human resources,

sales and customer service through administrative and high-volume cash

handling/deposits

. Effectively developed and implemented proactive customer service

policies, procedures and standards instrumental to improving results

. Successfully trained, developed and led a high-performance team, with

strong focus on delivering superior customer servicing

. Efficiently maintained detailed sales records, creating solid tools for

evaluating performance and defining targeted action plans for business

and profit growth

Education:

Hillsborough Community College: Tampa, FL

Major: AD (Associates of Arts Degree) obtained 1997

University of Phoenix

Major: BS (Bachelors of Science), Healthcare Administration/ Information

Systems obtained October 2012

References:

. Available upon request



Contact this candidate