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Sales Customer Service

Location:
Ridgewood, NJ
Posted:
February 12, 2014

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Resume:

PASCALE POISSON

** **** ******, **** ****, NJ ***52

917-***-**** accm31@r.postjobfree.com

EXPERIENCED CUSTOMER SERVICE PROFESSIONAL

Design professional turned entrepreneur with excellent communication

and people skills. Demonstrates exceptional ability to work well with

sales teams, designers, operations and all levels of management.

Exceptional team worker with an ability to identify and resolve

problems within given time constraints.

AREAS OF EXPERTISE

Strong Analytical and Problem Solving Trend and Market Analysis

Skills Exceptional Customer Relationships

Excellent Oral and Written Communication Develops Loyal Customer Base

Skills New Product Development from Inception to

Influential Customer and Sales Production

Presentations

Strong and Proactive Team Member

PROFESSIONAL EXPERIENCE

Sweet P's Pastry

1999 - Present

Entrepreneur

Owner and Pastry Chef

Started new business after studying and receiving pastry certification

from the French Culinary Institute.

Overview: Successfully built a loyal customer base supporting Sweet

P's Pastry's growth.

. Designed and created unique custom cakes and cookies for private

clientele

. Exceptional relationship builder resulting in extreme customer

loyalty

. Built business with word of mouth, Facebook, and email marketing

. Reliable and deadline oriented

. Consistently exceeds customer expectations

. Ability to interpret customer concepts and execute one-of-a-kind

cakes for special events

. Detail oriented

Burlington Industries

1998-1999

Woven Sportswear Apparel Textile Division

INDEPENDENT DESIGN CONTRACTOR

Designed and developed extensive woven textile collections for the

sportswear apparel industry.

Overview: Successfully worked with sales and marketing teams to

create a unique textile collection for leading apparel companies.

. Worked directly with Mexican mill developing yarn dyed woven

fabric collections for Levi's and other leading sportswear

companies.

. Worked directly with Levi's creating custom fabric collections

for Men's and Womenswear.

. Liaison between sales and manufacturing, following all phases of

design and production.

. Researched and created seasonal trend boards for showroom

presentations.

. Created woven design collection boards for individual customer

presentations.

Springs Industries

1995-1998

Woven Sportswear Apparel Textile Division

DESIGN DIRECTOR

Designed and developed extensive woven textile collections for all

areas of the sportswear apparel industry.

Overview: Successfully worked with sales and marketing teams to

create a unique textile collection for leading apparel companies.

. In charge of all woven design for Menswear, Womenswear, and

Childrenswear apparel companies.

. Worked directly with multiple mills and suppliers developing custom

fabrics and color lines to meet market trends and specific customer

needs.

. Designed and created showroom presentation boards for woven design

collections, as well as presentation boards showing current

apparel, color and fabric trends.

. Worked directly with sales and marketing team to develop new and

innovative fabrics.

. Liaison between sales and manufacturing, following all phases of

design and production.

. Worked directly with apparel companies and sales force in showroom

presentations and custom design execution.

Mission Valley Textiles

1993-1995

Woven Sportswear Apparel and Furniture Division

DESIGN DIRECTOR

Designed and developed extensive woven textile collections for all

areas of the sportswear apparel industry, and home furnishings

industry.

Overview: Successfully worked with sales and marketing

teams to create a unique textile collection

for leading apparel and home furnishings companies.

. Managed and directed team of stylists for the apparel and furniture

division.

. Researched and developed new yarns and yarn color lines each season

for variety of markets applications.

. Seasonally designed and put into production samples of new fabric

lines for all customer areas.

. Worked directly with major customers, developing new and unique

fabrications and designs on a continual basis.

. Worked directly with mill on new design fabrications and

specifications for top customer accounts.

. Responsible for creating ad campaign for major industry magazines

and trade papers.

Forstmann Fabrics

1991-1993

Woven Sportswear Apparel Division

SENIOR STYLIST

Designed and developed extensive woven textile collections for the

women's sportswear apparel industry.

Overview: Successfully worked with sales team and customers,

designing one-of-a-kind patterns, utilizing customers color

palettes to meet their merchandising and design needs.

Education

Rhode Island School of Design - Bachelor of Fine Arts, Textiles, 1987

French Culinary Institute, 2000

Computer Skills

Macintosh, Microsoft Office Suite



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