K r isten Johnson

K r acclwf@r.postjobfree.com

863-***-**** Haines City,

FL

Medical Assistant

* **** ********** * ******** Excellent Customer Service

Awarded Perfect Attendance and Dean’s List – Southern Technical College

Skill Summa ry

CPR and First Aid Certified Commercial Cleaning

Vital Signs In termediate MS Office

Phlebotomy Type 41 WPM

I njections

Cashier/Sales

Employment Experience

CUSTOMER SERVICE/SALES

• Explained product options and assisted customers in selecting suitable

packages resulting an increase in sales revenues

• Used active listening skills to sell subscription plans to customers resulting in

a h igh level of customer satisfaction

• Ensured pleasant customer experience by answering phones with full

company greeting and a friendly voice

H OUSEKEEPING

• Inspected guest rooms to ensure an exceptional standard of cleanliness which

supported the hotel’s reputation for providing excellent customer service

• Safely utilized various detergents and chemicals to sanitize all aspects of

hotel including wet areas, laundry, f looring, and hard surfaces ensuring a

safe environment for guests

• Provided outstanding standard of cleanliness for customers at Econo Lodge

w hich increased customer satisfaction

Employment H istory

03/13 – 08/13 Econo Lodge Housekeeping

Kissimmee, FL

08/12 - 12/12 The Results Company Sales Representative

Winter Haven, FL

Education

Associates Southern Technical College Medical Assistant (Grad 01/14)

Auburndale, FL

Diploma Haines City H igh School General Education Haines

C ity, FL

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