K EVIN DAILEY

**** * ******** ***. ****** Apt. Chicago, IL 60625 acclrx@r.postjobfree.com 773-***-****

My expertise in customer service, strong analytical capabilities coupled with my ability to lead and motivate co-

workers has given me a pragmatic and adaptive approach to any company environment. I have honed excellent

problem solving skills, strong critical thinking and to work well either independently or on a team. I have maintained

the highest standards in quality, consistency and company confidentiality.

EXPERIENCE

Contract Work Production Assistant/Art Assistant

Chicago, IL l May 2013 - Current

• Assist with the production of television commercials, photo shoots and films

• Transport clients and talent to and from hotel and set(s)

• Run errands for production staff, clients, talent, and other departments

• Assist in the creation of sets and props for use in commercials, ads, or films

• Prepare expense reports and manage financial accounts and transactions

Allied Benefit Systems, Inc. Eligibility Coordinator

Chicago, IL April 2012 – May 2013

• Analyzed Eligibility Data from clients and prepared for entry into the system

• Created and maintained Eligibility Website for the clients to use

• Managed data for over fifty clients (from reviewing plan documentation to confirmation to client)

• Data entry and Claims processing

• Responsible for all customer service for clients

• Coordinated and resolved myriad of issues for clients in a timely manner

Barnes and Noble Loss Prevention Agent

Chicago, IL May 2011 – July 2013

• Direct surveillance while working on the sales floor, or via CCTV for theft and fraud transactions

• Trained Department Managers on loss prevention techniques

• Oriented and trained new employees on loss prevention procedures and programs

Nordstrom Inc. Loss Prevention Agent to Senior Investigator

Oak Brook, IL December 2005 - December 2011

• Analyzed business metrics to find patterns of employee theft

• Performed confidential and sensitive interviews with employees

• Responsible for training all Loss Prevention personnel on loss prevention methods, software and other tools

• Worked directly with Human Resources and Store Management for internal case closure

• Nordstrom Internal Investigator of the Year, 2008

Chicago, IL November 2003 - December 2005

• Responsible for surveillance of theft and fraud transactions

• Trained and maintained dialogue with company personnel on loss prevention techniques

• Meet and trained all new employees on the Loss Prevention procedures and programs of the company

References available upon request

K EVIN DAILEY

2439 W Eastwood Ave. Garden Apt. Chicago, IL 60625 acclrx@r.postjobfree.com 773-***-****

E D U C AT I O N

B.S., Public Affairs Management

Indiana University, Bloomington, IN

References available upon request

Contact this candidate