Kathryn Rodriguez-Lewis
Self motivated, eager learner, customer service expert
Cartersville, GA
acclf4@r.postjobfree.com - 678-***-****
Looking for career, not just a job. Have had extensive retail, service, & customer service experience (ten plus
years). Also have handled cash, employee scheduling, phone calls, computers (pos to windows; familiar with
Excel, PowerPoint, Word, etc), & large deliveries. Sales & ability to communicate with customers clearly &
concisely are another strong point.
WORK EXPERIENCE
Server
IHOP - Cartersville, GA - February 2012 to Present
Maintaining health department regulated standards, keeping a clean area, making sure unhappy customers
leave happy and satisfied, making sure to keep things running smoothly from kitchen to dining room
Stay at Home Mom
Cartersville, GA - November 2007 to January 2012
Hair Stylist
Hair Cuttery - Canton, GA - May 2006 to November 2007
Exercising proper sanitation techniques in order to uphold state board regulated standards and clients with
safe, clean services, Keeping up with the MSDS manual, Knowledge of OSHA's safety guidelines, Ensuring
customer satisfaction
• Completed Redken certified color and safety class
• Maintained highest customer return rate
• Completed client safety assurance class
EDUCATION
certificate in phlebotomy
Kennesaw State University - Kennesaw, GA
2012 to 2012
Master Cosmotologist in Cosmotology
Vogue Beauty School/Roffler - Cartersville, GA
2004 to 2005
diploma in College prep
Cass High School - Cartersville, GA
1994 to 1998
SKILLS
Familiarity with medical terminology, knowledge of current Windows, Microsoft Office, excellent phone skills,
& even better communicating face to face with customers & fellow employees
ADDITIONAL INFORMATION
Have been volunteering with meals on wheels in Cartersville, once a month for the past 6 years.
Fundraising for TWLOHA, GA MD, Relay for Life