Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Benton, AR
Posted:
February 08, 2014

Contact this candidate

Resume:

Andre Louis Woods Jr.

**** ********** *****

Arlington, TX 76001

870-***-****

acckxz@r.postjobfree.com

OBJECTIVE

To gain employment with a progressive company that offers opportunities

to use my current skills and attain new skills and knowledge. To become

a part of a company that offers advancement, job enrichment,

fulfillment and a competitive salary.

EDUCATION AND ACHIEVEMENTS

2008. Graduated Henderson State University

BA In Political Science Minor Criminal Justice

2001. Graduated Watson Chapel High School

Diploma

Relevant Course Work

. College Algebra

. Principles of Accounting

SUMMARY OF QUALIFICATIONS

. Highly developed sense of integrity, commitment and

assertiveness

. Superior communication, Interpersonal skills and time management

skills

. Extremely detailed oriented with the ability to multi task and

do assignments simultaneously

. Computer Literate - Microsoft Excel, Microsoft Word

. Effectively coach/counsel team member(s)

. Ability to resolve conflict constructively

. E-mail - Microsoft Outlook

. Ability to learn new software

. Excited about learning new things

. Operating Copiers and Fax Machines

. Strong leadership, teamwork, merchandising operational and

analytical skills

RELEVANT EXPERIENCE

February, 2009 - Present

International Suit Warehouse

Consultant, Assistant Manger

Arlington, Mesquite, and Dallas TX

Assisted customers with the proper attire for their special events

and made recommendations

Maintained customer relations concerning customer with sales and

purchases

Made appointments

Followed up with customers on past due accounts, layaways etc

Assisted with merchandise presentations and replenishment for

store setups

Maintained store standards of operation for visual presentation

. Prepared purchase orders for the replenishment of store supplies

. Assisted with negotiations and execution of vendor and partner

agreements

. Resolved issues with invoices for the accounts payable department

. Implemented developmental training for new employees regarding

selling skills and the ability to handle customer service issues

. Collectively work to identify process improvements that can reduce

costs or improve efficiencies

. Build collaborative relationships and interact with management,

salesmen and customers in understanding needs/requirements. This

specifically includes participation in department meeting to be

effectively engaged in pertinent discussions.

. Managed 7 full time and 2 part-time employees

. Processed time cards for employees to ensure they were paid

properly

. Provide weekly and monthly forecasting for sales.

. Prepared purchase orders ( and sister store transfers) for the

replenishment of store supplies

. Process purchase orders in a timely fashion as an agreed upon

metric, and respond to emergency situations quickly and with a

high sense of urgency

June, 2007 - June, 2008 Part Time Employee

Kohl's Department Stores, Texarkana, TX

Assisted Managers with various duties, i.e., ordered merchandise,

cost control, prepared floor plans, and monitored sales.

. Assisted Customers with selections and made recommendations as to

a particular purchase.

. Supervised the counter day, night and weekend hours.

. Balanced the cash boxes and made deposits.

. Operate computerized cash register to take orders and fill with

accuracy

. Ability to work as a team and interact effectively with others

. Responsible for the cash office opening and closing

. Follow company policy and guidelines

2004 - June, 2007 Part Time Employee

T J MAXX, Texarkana, TX

. Prepare deposits, balanced register and price goods to be sold.

. Cleaned and prepared store for operation.

. Provided excellent customer service.

. Opened and closed the Store.

. Checked customers out and took payments in the form of cash,

check and EBT.

. Handled Cash drawer and balanced with accuracy.

. Responsible for providing services to customers i.e., make

refunds and returned item, follow company policy and guidelines

for customer identification.

. Complete audits on a daily basis.



Contact this candidate