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Customer Service Medical

Location:
Fairhaven, MA
Posted:
February 08, 2014

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Resume:

Erin Poyant

Clinical Research Coordinator

Fairhaven, MA

acckxh@r.postjobfree.com - 508-***-****

Thirteen years of experience as a Clinical Research Coordinator. Proven ability to manage multiple studies

simultaneously from inception to completion.

Superior writing skills, able to prepare proposals, consent forms, reports, submissions, and public relations

articles

Thorough understanding of hospital,as well as, central Institutional Review Board Regulations. Adept at

maintaining hospital and federal standards

Ability to liaison with medical staff as well as representatives from pharmaceutical companies, equipment

manufactures.

Excellent communications and organizational skills

WORK EXPERIENCE

Research Coordinator

Butler Hospital Memory and Aging Clinic - Providence, RI - 2012 to Present

Coordinate NIA observational trials

Conduct clinical trials with major pharmaceutical companies

Perform phlebotomy, vital signs, electrocardiograms, and neuropsychological scales

Responsible for submission of applications to hospital IRB

Maintenance of trial documentation i.e. regulatory, drug accountability, and EDC

Creation of source documentation and informed consent for both NIA and pharmaceutical trials

Ensure trial is in compliance with local and federal regulations

Recruit, screen, and enroll patients for trials

Experience with invoicing to Sponsors, and supporting maintenance of trial budget

Establish relationships with external vendors to collaborate on execution of various trial procedures

Develop policy to improve workflow and organization within institution

Mentor research assistants

Clinical Research Coordinator

Northeast Medical Research Associates Inc - North Dartmouth, MA - 2001 to 2012

Coordinate clinical trial for department with medical staff, major pharmaceutical companies, medical device

manufactures, and academic institutions. Communicate closely with representatives from various companies,

such as; Astra-Zeneca, Sunovion, Teva, Organon, Boehringer-Ingelheim and other research partners

Manage multiple studies simultaneously, frequently three or four per year with some studies lasting four

or five years.

Familiar with informed patient consent form and process for clinical trials in accordance with (IRB) standards.

Monitor studies to ensure compliance with Federal and Local regulations. Familiar with clinical trial submission

forms

Interview and recruit patients for studies, following protocols established jointly by medical staff and project

sponsors. Maintain all patient files

Responsible for drug accountability for each study, communicate closely with sponsors and ensure

adherence and compliance to all pharmacy protocols

Maintain extensive patient contact, via telephone other correspondence, monitor patients to track follow-up

visits, record any adverse effects, and compile participant opinions on study in general

Collect data from patient examinations, gauge medications for sponsor's clinical report forms

Clinical Research Coordinator

New England Clinical Studies - North Dartmouth, MA - 2000 to 2001

Coordinate the functions of the different departments/teams and workers who work on clinical trials in

investigating new health care medicines, technologies and procedures.

Provide oversight of staff involved in the trial and ensure that protocol is being maintained.

Ensure that the clinical trials that are being performed meet the criteria that have been set by the concerned

Drug Administrative body.

Ensure data for trial is being maintained accurately assist in analyzing, and interpreting the data for the trial.

Complete formal report to the principal scientist, investigator or physician responsible for performing the trial.

Obtain tissue and bloods samples when necessary and collect information through interviews,

questionnaires, test results and charts.

Senior Teller

Compass Bank - New Bedford, MA - 1995 to 2000

Provided superior quality customer service and a positive banking experience for customers; Process teller

transactions including cashing checks, receiving and processing deposits and withdrawals, making transfers,

balancing teller drawer, and other assistance as requested.

Ensure accurate and timely processing of transactions in accordance with established teller policies

and procedures; Provide guidance, assistance, and approvals for tellers as necessary regarding customer

transactions and other teller matters.

Promotes bank products and services; Obtains sales referrals for other business units of the Bank; Assists

with teller work schedules, enforce teller policies and procedures. Trains or assist in the training of new or less

experienced tellers. Participates in job specific training, and other various required bank training programs.

Complies with federal and state regulations and all established bank policies and procedures

EDUCATION

Pre- Medicine

University of Michigan - Ann Arbor, MI

1995

BS - in progress GPA: 4.0 in Health Management

Northeastern University - Boston, MA

2012

Business

Bristol Community College - Fall River, MA

ADDITIONAL INFORMATION

COMPUTER SKILLS:

Well versed with MS Office, MS Word, Competent with Excel, Power Point, Internet, worked on Internal Data

entry software e.g. Inform, Phase-forward, Oracle



Contact this candidate