Mark L. Ross

*** ********* ***** • Aston, PA ****4 • (610) 506 – 4402 • acckvm@r.postjobfree.com

Computer Systems Administrator

SKILLS SUMMARY

• Sixteen years experience in computer systems administration using Windows (NT, 2000, 2003,

XP) and Sun Solaris/Unix

• Implementation of DHCP

• Four years administration experience using Red Hat Enterprise Linux (RHEL)

• Six years experience in IBM ClearCase

• Thirteen years experience in Lotus Notes

• Ten years Symantec Backup Exec

• Batch scripting

• DNS, TCP/IP, various RAID levels, VNC, RDP and Nortel VPN

PROFESSIONAL EXPERIENCE

Mission Solutions Engineering (formerly Computer Sciences Corp.)Moorestown, NJ 1997 – 2013

Senior Computer Systems Administrator – Network Engineering Staff

• Provided hardware, software, data backup, user account administration and network support on

Windows (XP, 2003), Solaris and Linux (RHEL 5 and 6) platforms. Responded to and resolved

Help Desk requests.

• Setup Windows 2003 Symantec Backup Exec server with SAS connected Overland tape loader.

• Implemented Linux innovation lab in a Windows 2003 domain. Configured for Windows

authentication. Installed and configured RHEL 6 server and twelve clients. Initiated use of sudo

rules to allow specific users permissions in order to decrease development time. Installed

required patches, applications and development tools. Provided redundancy for Windows

authentication and DNS name resolution.

• Setup and configured four RHEL PCs and license server for Gallium InterMAPhics class

necessary for upcoming contract bid. Completed within short time frame in order to

prevent overlap into next year’s budget. Process involved installation and configuration of 3D

graphics cards, InterMAPhics and many prerequisite packages along with setting multiple

environmental variables to achieve necessary functionality.

• Installed Sun Solaris 9 and RHEL 5 servers to be used to provide Apache Web interface for in-

house baseline tracking of Navy contract. Configured disk mirroring for OS partition. Installed

and

configured Ingres, ClearCase, Forte, along with Apache Web server and required dependencies,

compilers and utilities. Configured for Windows authentication and visibility.

• Installed and configured Windows 2003 servers with RAID 5, ClearCase, Visual Studio and SQL

Server for in-house developed application. Was the main point-of-contact for administrative

hardware and software support of this company wide Naval contract tracking tool.

Mark L. Ross - Resume Page 2

PROFESSIONAL EXPERIENCE

(Continued)

• Setup Nortel VPN Windows XP PC for secure downloads from Lockheed Martin. Wrote Visual

Basic script to automate evening downloads. Did same for separate download process using

batch and AutoIT scripts to interact with customer web interface.

• Created batch script to change local admin password on 400 PCs.

• Received multiple awards for excellent support and innovation.

Lockheed Martin, Moorestown, NJ 1994 –

1997

Field Maintenance Analyst

• Provided LAN/WAN and system support for the Naval Systems Computer Center. Installation,

configuration and troubleshooting of Sun and HP-UX workstations and servers OS, SCSI disks

and

disk arrays, monitors, printers, Ethernet switches, terminal servers, print servers, network cabling

(10Base-T, 100Base-TX, 10Base-2, FDDI) CSU/DSUs and routers.

• Installed and configured two NetBlazer dial-up routers utilizing PPP to act as a link and static

route between Dahlgren, VA and Moorestown, NJ.

• Learned AutoCAD and updated network topology.

• Involved in major rollout and OS installs/configurations of HP-UX workstations.

• Assisted with engineering and upgrade from 10Base-2 Ethernet to 10Base-T Fast Ethernet.

General Electric Computer Services, Mt. Laurel, NJ 1993 -

1994

Field Service Representative

• Provided network troubleshooting and installations between nodes in LAN/WAN. Installed,

maintained, replaced and repaired PCs, Macs, printers, workstations, modems, bridges,

CSU/DSUs, multiplexers, repeaters, thin wire and twisted pair Ethernet. Used MT350 pair

scanner

to test and repair cables. Assisted on Help Desk responding to customer questions.

General Electric Aerospace, Moorestown, NJ 1989 – 1993

Network Support Technician

• Provided the same services as displayed above while working as a Field Service Representative

for General Electric Computer Services.

• Traced Ethernet network cabling and created network topology. This topology was used

by network engineers to facilitate upgrades and assist in troubleshooting.

• Established connectivity between two asynchronous WANs providing more connection

options for users at GE’s main plant.

• Planned and organized the relocation of two hundred users between buildings.

EDUCATION

• Peirce College: Associate Degree in Business and Information Systems, 1973

• Microsoft Certified Professional, 1999

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