Summary of Qualifications
Total Quality Management/Operations & Engineering Management with a
professional twenty two years of progressive experience; most notably,
with a multinational manufacturing organization and distribution client.
Managed accounts in the Aviation, Space, Government, Commercial,
Medical, Telecommunication, retail, construction, and automotive
industries. Expertise encompasses development, implementation and
auditing of ISO9001, AS9100/AS9120, ISO13485, QS9000,TE Supplement,
ISO20000, ISO14000, TS16949 and Design for Six Sigma, Lean Six Sigma
Black Belt directives impacting the lifecycle of plant and corporate
operations including affiliated business and developmental concerns.
Background strengthened by significant experience as an industrial
engineer. Hold a Master of Science Degree in Engineering Management and
a Master of Business Administration Degree.
Experiences & Selected Accomplishments
New Breed Logistics Inc., NJ
Corporate Manager Quality
3/2007 to 1/2014
Engineering Manager
3/2005 to
3/2007
Industrial Engineer
6/2004
to 3/2005
. Implemented, managed and maintained Government FAR 45, DoD, ISO
9001:2008, AS9100 and AS9120 quality system.
. Performed gap analysis on all New Breed start up sites and sites
requiring relocation or operational change.
. Developed and provided quality standard support including consulting
and training in Lean Six Sigma to all functions within the
organization in meeting customer requirements.
. Managed company external and internal auditors for over sight of the
business management system and process improvements relating to
strategic, tactical and operational management system.
. Managed and monitored the corporate corrective and preventive action
system for all sites.
. Oversight of company procedures in maintaining high standard of
Quality, Reliability, safety and service performance in meeting
customer requirements and expectations.
. Promoted company-wide improvements, evaluations and developments of
operational control in various areas including financial, quality,
reliability, and safety.
. Established procedures with teams for maintaining high standards of
quality, reliability and safety.
. Managed and enforced corporate procedures including strategic planning
and regulations through functional groups in ensuring that quality and
safety requirements are met in accordance with the organization.
. Reported on quality management system performance, improvements and
recommendations.
. Acted as a liaison with internal and external parties on matters
relating to systems impact and product integrity.
. Analyzed data based on current operations and recommend methods in
improving the overall operations.
. Managed operational procedures including the implementation,
maintenance and performance reporting. Also, recommended operational
improvements based on customer requirements.
. Provided a broad based strategic leadership on a variety of business
initiatives.
. Relied on extensive experience and judgment to plan and accomplish
goals.
. Managed the work of other using a wide range of creativity and
latitude.
. Provided oversight and direction to the business for meeting
operational, safety and quality standard.
Mapal, Inc., Piscataway, NJ 7/1997 to 1/2003
Quality Control Manager
( Positioned a manufacturer and a distribution of high precision
cutting tools in aerospace, construction, and automotive industries as
only one of seven organizations worldwide to achieve IS0 9001
Certification for one of its facilities.
( Secured ISO9001 certifications for two manufacturing plants.
( Reported directly to the president of the company and provided
oversight to 200 employees.
( Analyzed ISO9001 criteria and client requirements against
existing policies, systems, and processes, including internal and
external factors effecting facilities layout, capacity planning,
design/ engineering, purchasing of commodities and services,
receiving, manufacturing at the prototype and full-
scale levels, quality assurance, packaging, warehousing,
distribution, regular and preventive maintenance
of equipment and facilities, Information Technology, staff
training and education, sales, and customer care.
( Utilized Design for Six Sigma methods in optimizing
quality/efficiency, productivity, and safety of operations through
creation and activation of strategies which reduced redundant efforts,
decreased risk/costs, and enhanced organizational competitiveness.
( Utilized the team to develop SOP to ensure accurate
communication as well as implementation of policies and SOP's
(Standard Operating Procedures) to customers and vendors.
( Established measures effective in increasing sales volume and
elevating responsiveness to client needs, including minimizing the
nature and frequency of customer complaints.
( Facilitated and managed the integration of Quality Management
Systems with SAP software critical to plant-wide communication and
operations.
( Conducted training of, motivate, and provided ongoing guidance
to department managers, with efforts resulting in the development of a
goal-oriented infrastructure.
( Maintained fiscal accountability for all departments through
analysis of expenditures, revenues, and alignment of operations
consistent with corporate financial expectations and pertinent to
standards of quality. In a period of 5 years, realized revenue
increases averaging 10% per annum.
( As a Management Representative and Lead Auditor, plan, conduct,
and document results of ongoing audits of operations. Additionally,
facilitated biannual audits performed by external auditors and
resulting in attainment or continuance of ISO9001 Certification.
Beat Street Electronics, Brooklyn, NY 3/1993 to 6/1997
Industrial Engineer
Revlon, Inc., Edison, NJ 6/1991 to 5/1992
Production Analyst
Education
New Jersey Institute of Technology, Newark, NJ
Master of Business Administration May 2004
Master of Science, Engineering Management, May 2002
Bachelor of Science, Industrial Engineering, May 1993
Certifications
. ISO 9001 Lead Auditor
. QS 9000: TE - Supplement
. AS9100/9120 Lead Auditor
. Ford Reliability and Maintainability Certified
. ISO/IEC20000 Internal Auditor
. Trained Lean Six Sigma Black Belt from Lockheed Martin
Skills
Management: Management Representative, ISO 9000, ISO 9001:2000, ISO
14000, TS 9000, AS 9120, TE-Supplement, QS9000 (PPAP, DFMEA, PFMEA,
DFSS, MSA, SPC, AQP), TS 16949, ISO 9001 Lead Auditor, AS1900/AS9120
lead Auditor, ISO/IEC20000 Internal Auditor Lean Six-Sigma black belt
trained certificate from Lockheed Martin.
Software Applications: Microsoft Office (Word, Excel, PowerPoint, and
Schedule), Lotus Notes, SAP, Mapics, Tablecurve, Minitab, promodel
Computer Languages Fortran, Pascal
References Available Upon Request.